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I have uploaded files to Cloud via my web browser as my operating system does not support the desktop sync.How do I download what I have added?
Dear Adobe,I really want to make use of CC Files and the sharing ability with my clients. I have shared an Indesign file, whereas all the links in that indesign file are on CC Files too. The font is a regular Futura Std. But both the links in the files (background and logo) and the font used are not showing up correctly. I deleted the file and uploaded it again, but it is still showing a bad preview. This is not something I can share with my clients.Am I doing something wrong? It appears that another Illustrator file is showing its preview in low-resolution and after 2 seconden it renders it at a higher resolution.Regards,Daniel
Hi normally when you install creative cloud make a new folder on Users folder on MAC. But installed 2 times and still I dont have a creative cloud folder on my Users folder?
Sync on keeps switching off. I have tried many times to have the sync on button clicked within my preferences in the CC and for some reason it keeps switching back to off when I close the window down. Can anyone help me with what I need to do? It's preventing me from using this facility completely.Thanks
My pdf files won't sync to the cloud from my local reactive Cloud folder. No problem with any other files. The files in question were created in Indesign CC 2014.thanks
I have two CC accounts. One at work and one for my home business. Sometimes I want to share files between the accounts so I use the collaborate feature. The problem I have run into is the files will show up online but they won't transfer to my laptop. The main folder shows up but it's empty. Am I missing something? It's really strange that they show up online.
When I'm not able to sync, and have reset, and logged in and out. What is best practice? Uninstall? Or what?
I am not able to delete any files in my archive. I keep getting an "error please try again message." I moved all my files to the archive because I'm over my limit but I'm not able to actually delete any of them.
@ I am using creative cloud and some images i cant seem to place from archive back to the main file so I can then download? Why is it saying error ????
I have had CC for a few years now but do not know how to access the 20G of cloud space available. Does it show up as a drive on my desktop? or, Can I make it that way? That would be most convenient but my main question is 'where is it?' and 'how do I get to it?'
I have my computer on and my iMac. I worked on a photo in PS CC on my Ativ. Now I want to see it on my iMac. How do i see it in creative cloud so I can work on it on any computer?Kchilders75
This would be the main reason for purchasing CC but I can't seem to find the info to answer my question if anyone can help?
Hello I have a very strange problem.As i installed the Creative Cloud yesterday on my Notebook, and moved the "Creative Cloud Files" to another place everything was fine.Today i turned on my workstation in the Office, and it says "No Files" in my Cloud-Folder. When I'm looking at the Web-Interface of the Cloud - everything is gone to.I recognized that the files and folders where put ionto "archive" - i tried to restore them - and now the files are gone everywhere. I don't know, if they are still available on the notebook, but i don't think so ...Is there any Chance to get thoses Files and Folders back to my Cloud - 'cause i would really need them with kind regards,Dominik Izaquiel Tome
The help pages point me to a webpage where the download for this extra application cannot be found.Any one has the right link? For Mac.
I have a couple of files that apparently will not sync. Is there somewhere I can see the names of the un-syncd files so that I can take them out of the CC Folder?
When I try to start syncing with the Creative Cloud app (on a Mac) the wheel starts spinning, but then nothing happens. Just the same "Start syncing"-button, and no folder is being created in the finder. Anyone else got this problem?
I am trying to download some assets from the Creative Cloud desktop app. In order to download the assets, I must first enable File Sync. I do so in the Preferences: There we go. Lovely. Now, I go back to the assets tab and try to download something. But nothing happens, because look: the File Sync is OFF again:So, I go to the Preferences - lo and behold, the damn this is TURNED OFF again: Wash, rince, repeat one hundred times. No dice. What should I do?
saved over a very important indesign file that has synced to the creative cloud is there any way i can revert back to a previous version on my cloud?
how to remove a folder from claud files?
My need:I am new to Edge Animate. I need to build animations that can be accessed by Mac OS and Windows OS, which is why I went with Edge Animate.My question(s):1) I have a valid Cloud subscription. I need to know how to access the Cloud storage.2) Can I create a storage folder on the Adobe Cloud that will allow my team members to test the web pages and animations created in Edge?
how much can I upload- Is there a limit? Is it safe to delete these files/folders now that I have put them into this "cloud"? Can they ever be deleted without my knowledge or approval? Thanks Adobe -so far, I'm very impressed and thrilled to have a safe (?) place to store documents.....
I created multiple folders and files that I loaded saved in the Adobe Creative Cloud, and saw them load and sync correctly. However, upon opening the same ACC folder either hours or days later from another PC, those files are not visible, even though I used the same Adobe login. Other files are visible, including those made on the laptop, but files loaded from the PC are not visible. When logging back in on the PC, the files are visible and accessible, but when logging back in on the laptop, they are not there. This is a problem, because I cannot share my own files and folders (also not visible some times) when I am travelling. Please explain what I must do so that I can access all of my files and folders, from any PC, once I login to my Adobe Creative Cloud account.
I can upload photos, but when trying to upload video to the CreativeCloud into a folder, they all show up as single .jpg of a random frame. Does Cloud allow video collaboration TIA
How can I turn the syncing on and get my CC-folder back?
How can I find out which ones?What can be done to correct it?I keep getting this message which tells me its the same file that doesn't 'get it'.
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