Digital Editions

Error al descargar libros, no me deja abrirlos. Me aparece un texto con el siguiente código de error:E_LIC_WRONG_OPERATOR_KEY

Hi'I have issues opening a book that has been downloaded on ADE. Its an ISACA material on CDPSE

'Unable to Download’ ‘Error getting license, license server communication problem: E_ADEPT_NO_TOKEN’ Above is the message I receive when I try to open the book in Digital Editions 4.5. I have authorized the computer.  Please help, I have tried everything over the past 2 days.  

Can I re-download a book after it's 21-day loan period has expired? Or does this software only allow one-time downloads?

Hello, I bought a book via bol.com that is meant for the Kobo reader. On their website they advise using Adobe Digital Editions to convert the file to .epub and remove authorisation so that the file can be converted to MOBI for kindles (see here: https://www.bol.com/nl/klantenservice/a/5671985870798848/lezen-op-je-e-reader-geen-kobo#particles_block_3). However, when I follow these steps the DRM is still there. What steps can I take to convert the file?  Thank you in advance. 

I have never had any trouble in the past, however in the last few days when trying to download a overdrive library book onto my kobo aura h20 I keep getting a warning on the device saying that my "eReader is not authorized to open this book" "This book is protected by (...) DRM. Because you previously deauthorized your e-reader you need to re-import the book". I am not aware of de-authorizing my e-reader. I have tired de-authorizing and re-athorizing both my computer and kobo as well as un-installing and re-installing Adobe Digital Editions. I have tried using different browsers, as well as different books. However no matter what I do I keep getting the same warning. 

I got a new nook and when I try to activate it it says I have too many devises. When I troubleshoot it tells me to contact customer support to reset my activation count. When I call the # it hangs up on me. There is not e-mail address to customer care? At a loss as to what I can do at this point??? Looks like its in Adobe's hands but there's absolutely NO SUPPORT.

Hallo,bis zum 5.10.2020 lief mein ADOBE Programm auf meinem Laptop völlig problemlos. Seit dem 6.10. kann ich es nicht mehr öffnen, und ich kann keinen Fehler finden. Ich habe alles deinstalliert und wieder neu installiert. Jetzt ist auch die neueste Version 4.5.11 auf dem Rechner. Mein BS ist Windows 10 Wäre super, wenn mir irgendjemand weiterhelfen könnte. Vielen Dank

Some time ago I had an issue with Acrobat Pro DC: when I asked for assistance I was advised to reinstall the product, and the issue was solved.Some time later I tried to access one of the texts that I had downloaded some time ago for Adobe Digital Editions, and suddenly I found that I cannot access any of them because I get the message "license key damaged".The chat assistance in Italian advised me to deactivate and reactivate the authorization of the program, but when I tried to do so I received the message that "it was temporarily not possible". The Italian-language chat support then passed my issue to the English-language chat support, which suggested that I reinstall Acrobat Pro DC. When I pointed out that my problem was rather with Digital Editions, he advised me to post a message in this forum.Since I no longer know who to turn to, I would just like to point out that I have paid for each of the texts that I can no longer access, and that I pay my monthly fee to use Acro

Whenever I try to open ACSM files in ADE it crashes/becomes unresponsive and the only way to close the program is using the Task Manager or restarting the computer. Once it's been closed and re-opened my book still isn't there are attempting to open the ACSM file again causes the same crash. I've tried the most recent version as well as v3.0 and v2.0.1. I've tried uninstalling and reinstalling, de-authorising and re-authorising with my Adobe ID, deleting or renaming the "My Digital Editions" folder, running ADE as an administrator, running ADE in compatability mode for previous versions of Windows, installing to Program Files instead of the default Program Files (x86), installing to D drive, and installing in a new Windows user profile. I've tried ACSM files from two different sources. I'm running Windows 10 Home (64-bit). Any help is very much appreciated because I cannot use my eReader as I want to without being able to open these ACSM files in ADE! I recently got an eReader as

I have a new computer and new Kobo Clara reader. I installed version 4.5.11 and downloaded an epub. Sometimes it shows up in ADE and sometimes it doesn't. When it does show up, I'm unable to open it or right click on it to add to my Kobo, and ADE freezes. I've also done what some people on here recommended and deauthorized that version, uninstalled it, and installed 3.0. Same issue. In both versions I'm also unable to access my ereader. Both computers are running Windows 10 and I'm wondering if that's the issue. Any suggestions? I don't have access to a computer with an older version of Windows on it.

I'm trying to open a purchased textbook on adobe digital edition and it asks me for the vendor ID. I purchased it with the Campus eBookstore vendor. But it doesn't allow to select that Vendor and have to have me enter the adobe ID. The thing is that I purchased the ebook through my college bookstore and I register with the campus ebookstore vendor instead of adobe id. When i try to reauthorize the book it only allows me to use the adobe id vendor (the button is locked and I can't select for other vendor) but not campus ebookstore vendor which I can’t retrieve the book now. I just wonder how can I change the vendor to campus ebookstore instead of adobe id?

Helo, guys please can you help me with the adobe digital reader. I authorised the previous computer to read my e book, now when I bought a new computer a can't authorise it, it says " e book license already fulfilled by another user" so I can't use? What should I do to authorise my new computer?

hello so I bought an ebook and it provided a user name and password to access it but it doesnt work. I tried resetting my password with Adobe and that didnt work and I dont know what else to do to try an access it and get it downloaded. 

I changed the email under my Adobe account, I am able to still login with the same password. When attempting to erase computer authorization  I put in the same password and the message I get is that it is incorrect. Attempted to delete the app and re-install I am re-encountered by this issue

Like the headline says: longer tables get cut off on the bottom with EPUB3-ebooks. As long as it's epub2 the tables break up smoothly and continue at the next page but with epub3, not so much. I really try to finally switch to epub3 but the ADE makes it just so difficult to do so. When will there finally be an update that erases all these epub3-related errors? I mean, after all these years of epub3, it's still not possible to scroll through the pages which makes checking and testing an epub a real hassle.

I am using Adobe Digital Editions, and had a number of ebooks transferred from an old Windows XP laptop to a new Windows 10 laptop. On the XP laptop I could highlight text then press Ctrl C to copy text from an ebook into a Word file, but when I use Ctrl C on the Win 10 laptop the window disappears completely. How do I copy text from an ebook into a Word document?

How can I remove an old ADE authorization on my MacBook Pro that is linked to an email address that does not exist anymore? I suspect that this authorization was migrated from an older laptop to my newer Mac (2019).Every time that I install ADE on my new MacBook Pro it automatically link to an old email address that is no more active. My current Adobe ID is not linked anymore to this old email, when I try to deactivate the ADE authorization, it does not recognize my current email linked to the Adobe ID or the password.Do you know how I could contact Adobe directly to fix this or do you have a solution ?Thanks so much for your help !

Hello all and thank you in advance for your help!  I was wondering if I am able to highlight in multiple colors in ADE? So far whenever I highlight it only appears in yellow and it does not seem as if I can change the color.

Hello everyone,I have an issue with this highligter feature in ADE. Let me explain it:1. I'm reading the page #80:I decided to Highlight something (1 or more) in this page.2. Now I'm moving on to the next page:  The "Highlight feature" disabled because there is at least on highlighted item in the previous page.ANDthe only solution I fount so far is:1. Hit the gray Library botton at the top-left2. In the "last read column" hit the "read" button next to your book tumbnale   or   double-click on your book shown in the bookshelves previewI think there's a bug to fix, I'm I right?

Good evening. I purchased an ebook in .acsm file but it won't open in Adobe Digital Editions. It will tell me: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12. I know my comuter is authorised, I have done this so many times and never had this problem. The book e-shop support advised me to de-authorise my device and authorise it back again. But there goes another problem: a message sayig "Unable to erase authorisation. Try again later." Please help! Martina

Who else if fed up with corportations using the word "COMMUNITY" to get us to do free labour and tech support for their products as they make millions? Adobe's CEO, Shantanu Narayen has a net worth of at least $243 Million?  But can't afford to pay for tech support for the customers that make him rich?  Keep on working for free "community".

I use a MAC PRO.I have used ADE  for along time without major problems. Now, I download a book from my local library and am told "your eReader is not authorized to open this book   ...   you previously deauthorized your reader   ...   visit kobo.com for more information.I have uninstalled and reinstalled ADE 4.5 on my MAC, reauthorised the reader, and continue to get the same message.any advice?

Hello! I have borrowed a book, I want now to return it but the field "return borrowed item' is'nt active.

bonjourpourriez vous m'aider...j'ai acheté quelques livres sur Vivlio, mais impossible de le télécharger sur ma liseuse TEA merci de votre aide !!! Fa