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Good evening. I purchased an ebook in .acsm file but it won't open in Adobe Digital Editions. It will tell me: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12. I know my comuter is authorised, I have done this so many times and never had this problem. The book e-shop support advised me to de-authorise my device and authorise it back again. But there goes another problem: a message sayig "Unable to erase authorisation. Try again later." Please help! Martina
Who else if fed up with corportations using the word "COMMUNITY" to get us to do free labour and tech support for their products as they make millions? Adobe's CEO, Shantanu Narayen has a net worth of at least $243 Million? But can't afford to pay for tech support for the customers that make him rich? Keep on working for free "community".
I use a MAC PRO.I have used ADE for along time without major problems. Now, I download a book from my local library and am told "your eReader is not authorized to open this book ... you previously deauthorized your reader ... visit kobo.com for more information.I have uninstalled and reinstalled ADE 4.5 on my MAC, reauthorised the reader, and continue to get the same message.any advice?
Hello! I have borrowed a book, I want now to return it but the field "return borrowed item' is'nt active.
bonjourpourriez vous m'aider...j'ai acheté quelques livres sur Vivlio, mais impossible de le télécharger sur ma liseuse TEA merci de votre aide !!! Fa
BonjourPlus moyen de charger Adobe digital Editions sur Mac OS BigSurQuelqu'un a t'il se problème ?Une solution alternative à proposer ? En vous remerciant
so, servus,also, die bridge ist ja eins der stiefkinder von adobe, das wissen wir ja alle ... wenig durchdacht, seit 10 jahren nicht weiterentwickelt ... langsam, absturzgefährdet ...aber was –gerade bei einem i9-laptop– sehr nervt: die bridge ist gerade offen, ich scrolle nicht einmal ... mache gar nichts am rechner, berühre nichtmal die maus ....weshalb schmeißt die bridge mit 200-300%CPU usage (lt. mac os) als dauerbelastung des rechners den lüfter an ?! und zwas seit einer dreivertelstunde – ohne pause?es kann doch nicht sein, daß man das nach 20 jahren bridge-programmierung nicht im griff hat, daß ein nicht benutztes programm die finger vom prozessor läßt. vor allem: sie tut nichts, sie ist nichtmal damit beschäftigt, bilder darzustellen ... was um himmels willen löst diese 200 % cpu-belastung aus??
Tengo un ereader Sony prs t2 y hasta ahora descargaba libros electrónicos directamente desde la página de Ebiblioaragón. Ahora al cambiar de empresa de mantenimiento no me deja entrar en esa página. Consulto con su servicio técnico y de dicen que debo autorizar el dispositivo en ADE y cuando aparezca como dispositivo en el programa arrastrar el libro desde la biblioteca de ADE al dispositivo. Pero no veo ninguna pestaña para autorizar el dispositivo. Me pueden ayudar. Gracias.
When I try to open a book I just downloaded onto my ereader, there's a message that says that it's protected by DRM. I've looked up how to fix this and I've contacted them but nothing's worked. Can someone help me?
How to remove the contents of the library from ADE.
Unable to delete the contents of the library, each time the books are opened, they come back with one more copy
I just started with ADE a few minutes ago. I am trying to figure out how to print the problems/exercises pages from my text book.Where can I learn how to do that?
I am an educator trying to administer a standardized test through ADE. When I turn a page using the arrow keys, there is a beeping noise, like I did something wrong. How do I correct this/get rid of the sound?
I've been having issues with reauthorizing my device, and it's not saying "E_ACT_TOO_MANY_ACTIVATIONS" What does this mean?
Descargue en mi móvil un libro con extensión drm, no puedo abrirlo con la aplicación adobe editions, el error "error al obtener la licencia. Problema de comunicación de licencias.Sabéis de que manera puedo solucionarlo. Saludos cordiales.
buenas tardes.me registre y di permiso pero no puedo lsdescargar los archivos libro ined. gracias
Ciao,ho scaricato un file .acsm l'ho importato su adobe digital edition ma dopo il trasferimento su Kobo ho la copertina nera e mi dice che il diposivo non è piu autorizzatoho provato a cancellare l'autorizzazione ma ora non riesco più ad autorizzarlo, ho un messaggio di errore:"E' stato riscontrato un errore sul server di attivazione"vi è mai successo? come avete risoltograziePaola
Bonjour Je n'ai ni Pc ni Mac, peut on transférer via android sur kobo, les ebook adobe digital ? Merci.
Hola , estoy bloqueada con ADE porque al solicitar borrar autorización no puedo realizarlo. Me sale una pantalla con mi Id solicitando contraseña que incluyó pero me dice que no es posible realizarlo. He visto en otros usuarios que tenéis el mismo problema y que una pasible solución es ir a ustedes / aplicaciones support.... Pero no sé dónde puedo encontrar esa opción . Tengo un Mac por si alguien me puede ayudar. Muchas gracias
Hello, I have a Nook Glowlight and I was downloading books from my library for a while before I tried to borrow and download a book onto my nook when I was suddenly no longer able to. When I try to login into Adobe on my Nook now it keeps saying that I have the wrong ID + password, which is not true. I have changed my password a few times but I still keep getting the same response. Before I realized that there was even an issue with my account I was trying to download books onto my Nook which the books never showed up even though when I would try to download it again, my ADE app would say that the book is already on there. Is there anything I'm doing wrong? I have no issues on the digital editions app on my computer and getting books downloaded there, the issue is solely on my Nook.
I'm currently locked out of all my books on my Nook. When I tried to open the books on my computer, it's asking for authorization from the vendor. Digital Editions won't recognize my Adobe ID, even though I can use the same login on all my adobe products (like this community). I've installed the lastest version of adobe digital editions, but nothing. Any help is appreciated.
Any time I try to add a new book or open an existing one Adobe Digital Editions freezes. I never used to have this problem and I don't think I changed anything. I basically can't use the program because I always have to close out. When I re open it and try to open the book I just imported it freezes again. Please help. I've deauthorized, unistalled and re installed and re authorized. I tried switching from 4.5.11 back to 3.0 but nothing is working.
Hello, I'm using Adobe Digital Editions 4.5.11 and it has been freezing whenever I try to copy a library book to my kobo reader. Any idea how to fix this? I uninstalled, reinstalled, restarted my computer and still no luck.
i created Adobe id to read protected ebook with adobe digital edition. After created the id, i managed to sign in on adobe webpage but not on adobe digital edition. Error code : Vendor account you entered is not associated with the item you are trying to open. Please help 😞
Hello,I downloaded Adobe Digital Editions 4.5 to my MacBook Pro (2019) (most recent Big Sur OS) successfully under Applications. And the Help field shows that this computer is authorized. And then Itried to download a textbook whose publisher setup the download for this software. But I keep getting a license error -- that says "Unable to Download -- Error getting License. License Server Communication Problem:E_ACT_NOT_READY"I tried another MacBook Pro from work -- same message.I tried de-authorizing the computer but the software doesn't allow me to do that.I was however able to download this book to my iphone and an early generation ipad mini using this software.Tech support at the publisher doesn't understand the problem. Adobe tech support said they don't support this computer.Could you suggest anything that might help?Thank you. John
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