Digital Editions

In May of 2014, I move to Vancouver, Canada from Quebec City, Canada.At that time, I got a new email address and cancelled the one I had in Quebec City. In 2015 I moved to Ottawa, Canada and kept the same email address.  At that time also, I updated my Adobe account to the new email and reauthorized ADE on my desktop computer, my iPad and iPhone with the updated account.Since early December I can't download DRM books on my iPad. It had been working properly for years.I reauthorized the iPad, deleted Bluefire Reader, and turned off the iPad.I then restarted the iPad, installed Bluefire Reader, and tried to authorized it.It wouldn't accept my Adobe id and password. The message below shows why. What is to be done to get Bluefire Reader to work? JackB

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I have borrowed a book from archive.org, for a fortnight, which I have been reading on my tablet using Adobe Digital Editions.  There is an option to download the EPUB version of it; when I click on this a file is sent to my tablet and is named UTLLink.acsm.  If I do it again, I get another file, named UTLLink(2).acsm. And if I do it again, I get another file, named UTLLink(3).acsm.  And so on.  My problem is that when I select any of these files, Adobe Digital Editions opens with an error message that reads as follows:"Unable to downloadError getting License. License Server Communication Problem:E_ADEPT_REQUEST_EXPIRED"So the download doesn't happen.  So I don't get he EPUB version of the book I am borrowing.  And I don't know how to overcome this obstacle - which seems not to be of my making.

Recently purchased Mac (previously Windows-based - not sure if this is relevant though!). Installed ADE, and borrowed library book. Was able to download book onto computer, into ADE, and transfer to Kobo. However, when attempting to open on Kobo, it gave an error that I did not have rights to open the book, and that I needed to authorize (I think... didn't think it write it down).After searching online, I tried erasing authorization of both Kobo and computer, and re-authorizing both. I then couldn't even download a book to ADE. I was told to delete everything, and try starting over. I am now able to download the library book on my computer to ADE, and copy it to my Kobo.However when I try to open it on my Kobo, I receive the error:"Your ereader is not authorized to open this book. This book is protected by Adobe Digital Rights Management (DRM). Because you previously deauthorized your ereader, you need to re-import the book using ADE". I have done this multiple times, and still can't o

I get e-books via my university library. To use them at home, I have to use Shibboleth authentication (which has largely taken over from Athens for the UK university federation, but I know there are numerous similar schemes around the world). Most of our e-books are only borrowable for 24 hours, but I can't finish reading (and taking notes) on a complete book in a single day. To renew them, I have to go back to my university library website, log-in again, open the book online (I can't "borrow" them until I've done this), and download the acsm file again. When Adobe Digital Editions Opens it tells me that the book (i.e. the one I borrowed yesterday) cannot be found and offers to delete it from my library. It then downloads the same title and treats it as a new book, and doesn't remember where I was up to.Is there anyway to "renew" a loan from within ADE? (I'm running the most recent Windows version)? Or, if not, does anyone know whether there is any way to reqest a feature from Adobe?Ma

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We hebben net een Kobo e-Reader gekocht. En om daar boeken op de lezen, die je hebt gedownload via Adobe Digital Editions, moet je eerst je apparaat autoriseren met je Adobe ID. Als we de e-Reader aansluiten en willen autoriseren, krijgen we elke keer een foutmelding:Fout activeringsservercode: E_ADEPT_USER_UNKNOWN .....Digital Editions heeft een fout gedetecteerd op de activeringsserver. Deze foutmelding kregen we gisteren ook al. Wat moeten we doen om dat op te lossen?

When I open ADE 3.0, I receive the following message:“Adobe Digital Editions 3.0.app” is not optimized for your Mac and needs to be updated. This app will not work with future versions of macOS and needs to be updated to improve compatibility. Contact the developer for more information.I am trying now to contact the developer for more information.

I've bought a new e-book and everytime I try to open it with Digital Editions the download process stops just before finishing and I get this message: "E_ADEPT_DOCUMENT-OPEN_ERROR"  or "E_10_CANNOT_OPEN"  Additionally DigitalEditions crashes sometimesI didn't change my Windows version 7 (just installed the common security updates)I already tried these options: uninstall-reinstall, update DigitalEditions to 4.59, try to run it with the Windows compatibility assistant. Nothing works out.I've already searched for solutions in community-forums but without success. (There are more people with the same problem, but they had changed to Windows 10 before. I didn't do this.)The e-book I had bought and downloaded before still work.If anybody has an idea how to solve this bug, many people (including me) would be very happy.

I downloaded the ADE app onto my Samsung Android Phone. I wanted to authorize the device and I used the same credentials I use on my PC. The ADE works OK on the PC but on the phone I got the message "Username or password incorrect".

Dear all,After replacing a crashed hard disk I tried to reinstall DE under Windows 10 (as an administrator). DE gets installed, but it does not show up in the list of applications; I have added it manually, but I wonder if this is signalling that something is wrong in the installation.The real issue is that my computer now hangs if I try to authorize it (with a valid Adobe id).I would appreciate any help.

Hello.I just got an new email adresse and I also changed it at my Adobe account (no new account, I just changed my adresse). Now I get an error report trying to open drm-protected ebooks ("not the same email adresse, ..."). Can someone please help me?Thanks in advance and sorry for the bad english, isn't my native language.

Has anyone had problems authorising their computer with ADE?

How does one recover the password for an Adobe ID to a computer authorization so that it can be erased and reset to a new one?

Recently bought a laptap running Windows 10 Home in S mode, in which I can only download from the Microsoft store.  I cannot download Adobe Digital Editions.  Any idea as to how to download it (I do not wish to opt out of S mode) or know of some other program that opens acsm files?

How do I fix this error?????

I an unable to download ebooks, from my  library, with ADE 4.0 and would like to use ADE 3.0. Would like an answer on how to accomplish this.

Mon compte KOBO me dit que ADE n'est pas autorisé avec que ADE me dit que je suis autorisée

Recently I purchased actuarial material from acted which had to be accessed from ade. But suddenly ADE has stopped launching and I have to get printouts of the material to prepare for the exams. Also I cant get printouts from other system as it can be only done from the system on which the material is first downloaded. What should i do?

I am stuked with 2 adresses for ADE. It is probably why i can't download my books from libraries. I have had this problem once before than it started to work. I'm really tired of all these problems and thinking about stopping to buy ebooks. I would like to get rid of these adresses and start again but can't find how! Help please! Since ADE it is completely crazy...

I received in my email an eBook (as an acsm file) as a present. I'm trying to use Adobe Digital Editions to convert it into en ePub. However, I get this error message:Unable to downbload. Error getting license. License server communication problem: E_Google_Device_Limit_reached.How can I circumvent this error?

Hello. I was using Adobe 4.5.9 like usual, checking out books from my local library. However, this morning when I transferred my new books into my authorized Kobo through Adobe Digital Editions, I couldn't open them! It said I needed to re-authorize my Kobo. So I did. Now it said I had to re-re-transfer them so I could open them! So I did. Still the same thing.I remembered having that many issues with the new Digital Editions, so I went and installed the 3.0 version. Now when I try to put my new books into the software, it says : ''Error! Check activation!'' But my computer is ALREADY authorized. And there's no button to de-authorize it.How the heck am I going to read those books now?Thank you very much!- Catherine

Meine neu gekauften e-books wurden von meiner app auf dem mac nicht in die app auf meinem ipad übertragen, obwohl das ja eigentlich automatisch passieren sollte; der automatische Download ist aktiviert. Hat hier jemand tipps?

No matter which account I try I can not get it authorized. Ideally whichever account is connected to my kobo be best but I have no idea which one that is.More then likely my oldest two, which I've tried both as well as more recent.Is there a way to find out which account is associated with kobo and how I can authorize it without getting a"Incorrect login ID or password for the selected ebook vendor. Please try again."I pretty much wasted the entire morning on this.

Bsr, suite PC HS j'ai réinstallé Adobe Digital Edition sur un nvx PC. J'ai téléchargé 3 livres dans ADOBE sur mon PC : RAS. Quand j'ai voulu les transférer sur ma liseuse, 1 livre OK mais les 2 autres impossible, message "CE_COPY_NOT_ALLOWED. Alors que j'ai acheté ces e-book sur e-Pagine, je n'ai jamais eu de refus de les transférer sur la liseuse, pourquoi 2 livres ne passent pas ?2e question : puis-je récupérer l'historique de mes e-book sur ADOBE digital edition ?Merci pour la réponse