Digital Editions

When trying to open my ebook on another computer (I have no problem with authorization) an error message pops up "Errors were detected on this element" (my problem is actually in French but I tried to translate it)

I did a clean installation of a newer operating system on my mac. Then, I installed the latest version of Kindle. It showed me my library and could easily download the books I purchased earlier. However, after downloading, installing and authorising ADE, nothing happened. Where is the option to download my books again?

Error   E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

When I click on the link to download Adobe Digital Edition 3.0 Macintosh I just recieve an error message saying the link is not valid and that the page cannot open. What is the problem? I have tried using different internet browsers.[Moved from non-technical Forum Lounge to specific Program forum... Mod][Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

Upon downloading a library book in ePub format to Digital Edition, I get an "Error! Check Activation." message. After uninstalling and reinstalling, with no success, I contacted customer support who tried to have me unauthorize and reauthorize the device. While attempting that, I got an "Unable to Erase Authorization. Please try again after some time." error message.At this point, I was told by the support agent that the problem wasn't their fault and that I needed to contact the forum - which is what I am now doing. We cannot do anything with digital editions making it entirely useless so help is much needed.

Have not been able to open library books on my Kobo device.  Receiving message: This document is protected by Adobe Digital Rights Management and is not currently authorized for use with your Adobe ID.  Please sign in with the authorized Adobe ID and try again.  Have done as requested but still cannot access downloaded item.  Felt this was an Adobe issue so am starting here for help.

Hi there, I'm on a PC, Windows 10, and I've had no trouble in the past, but today ADE won't open. It appears to be open but when I click on the icon no window appears. I've tried re-downloading ADE and I've tried restarting the computer. I don't really know what else to try. I'd be grateful for any assistance!Clare

This seems like an obvious question but I'm having trouble finding an answer. I use ADE to download library books, first to my PC and then to my Nook. A recent download was a large guide book (170K) and after that I found out the basic Nook (Simple Touch) only has about 250K for ADE books. I decided to add a 16 GB Micro SD card to the Nook. When I connected the Nook to my PC, Windows Explorer shows the Nook and a Removable Disk (SD Card). ADE only shows the Nook as an attached device. I decided to download a number of large books. The only way I could do it was to use ADE to download it to the Nook where they would end up in the Nook's Digital Editions folder and I would have to drag and drop the EPUB onto the Removable DIsk (SD card) using Windows Explorer so I would have enough room to download the next book. Is this the only way to do this? Is there any way for ADE to recognize the SD Card? In my "borrowed" folder of library books in ADE, the books that I had to move onto the SD car

I am using Adobe digital editions 4.5 on a Windows 10 operating system. I am getting the message "User Not Authorized" when I try to move a book from digital editions 4.5 to a nook. My wife and I share a computer and have different nooks and so the nook ID and the computer ID are different I have reset my password.  I then went to digital editions "HELP" to Erase Authorization, and my user ID ends with " | OVERDRIVE". I am told via an Adobe chat session that I need to de authorize and re authorize my computer. I would like some guidance on how to do this.  Thanks

All of a sudden I can't open library books I've transferred from ADE onto my Nook.  I get a "loan token update failed" message.  My Adobe DRM settings are fine.  I don't know what to do, I waited a long time on hold for this book and now I can only read it if I sit in front of the computer.  Help!!!!

After downloading the ACSM file from my library I click on it and get "Error getting License License Server Communication  Problem: E_STREAM_ERROR:I also tried to install Adobe Digital 4.5 and get a install error after I updated .netDoes anyone have a fix?

I recently upgraded to Digital Editions 4.5 but then found that there is an incompatibility between the Kobo Glo, ADE and Kobo Desktop. The solution to this incompatibility is to go back to ADE 3.0. I uninstalled ADE 4.5, restarted my laptop, downloaded and installed ADE 3.0 successfully and now when I run ADE 3.0 I immediately get an error message saying "ADE 3.0 has stopped working. Windows is searching for a solution." and then that message disappears.Help. I need to get ADE 3.0 running again so that I can access my library books.

My nook doesn't showup in the Adobe digital editions screen, so can't transfer library books to Nook. Can anyone help? thanks

Is there any way to change the font type? Changing the size of the font does not help with readability as the change is miniscule. I'm finding items on the verge of being unreadable in the application. If I could change it to the above font (^) it would be helpful.

I am unable to download a book from e-library to Digital Editons 2 so I can transfer it to my Nook.  I get the following error:  E_STREAM_ERROR:   Error getting license, license server communication problem.  The library can't help me, Adobe won't.  This happened with the last 2 books, but one month ago it was working fine.  Help, please

When I download a book from the library, I am able to open and read it on ADE.  I can also move the book from ADE to my Nook.  Within ADE, if I open the Nook library, I can also open and read the book. However, when I attempt to open the book on my Nook itself, I get a message, "Error Dialog    Loan Token Not Found"  I have followed the outlined steps on the Adobe troubleshooting page but still cannot open the borrowed book.

I am receiving an error message: E_Auth_Not_Ready when logging in to my Adobe ID account - how can I fix this please as I can no longer download books from the library. Up until about a week ago, I was able to complete this task.

Error message appears:Adobe cannot open this file. .. not a supported file type or file has been damaged.

help....why am I getting....error, check activation,   I can't download books from the library.......worked for two years now it keeps giving me this error message...........help please

I am trying to set up a Kobo e-reader for the first time and it has prompted me to use Adobe Digitial Editions.  I have downloaded ADE 4.5.  I am logged in and it shows the books that have come from my public library.  I can't view them on my computer or my Kobo because I don't have permission.  All of the search queries online inform me to 'Authorize Computer', but it is greyed out.  After being on the chat help for Adobe, the agent instructed me to 'Erase Authorization'.  After clicking on this, it then prompts me for a Vender Login ID and password.  I don't have these.  How dow I get around this?  The agent on the Adobe Chat was unable to help.

I was getting the error #2038 and followed the instructions on the other forums about this problem. I cleared out the failed and task folder in my digital editions folder. When I tried to open a library ebook afterward the error message went away but now nothing happens. I tried waiting several minutes to see if the download was taking a while but nothing. If anyone has had this problem and knows how to fix it I could really use the help. thanks

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I've downloaded many books from my local library in the past. Most transfer to my Nook without problems. Two or three refused to open so I downloaded the library file to my other computer and then transferred to my Nook and ithey opened without problem. Today I downloaded a book that will not open when transferred from either computer. It opens fine on the computer and shows up in the Nook library but will not open. Any suggestions?

Hello,I do not see any shelf in my program. Even if I try to add a new one, it is gone, when I start next time. I also do not see any registered book.If I start for another user on the same computer, I see the default shelves. How can I restore the standard shelves?thank you for your support.

Hello,I want to delete my all the books in ADE 4.5 (8000 books) because it crashes the whole time. To many books.Delete complete program and clean install doesn't work. Books pop-up again.Is there a way to clean the cache?Thanks