Dimension

Hi.I have updated to 4.0.3 and working with it is much smoother. But i am struggeling with the decal rendering… it is pixelated even more than before in 3.x … i tried any format and size but it seems none of this i sthe reason. How can i solve to get a decent rendering? I am using Macbook Pro M1 … I have read all the discussions and this topic is very old, any suggestions were Windows OS related… so any ideas with Mac … i case ths is a hardware issue. Thanks!Alex

Bonjour, Depuis vendredi dernier, je n'ai plus d'affichage des fonctionalités alignement et répartitions, ni les poignees permettant de déplacer un obljet sur les 3 axes... J'ai essayé de ré-installer versions précédentes et le problème est le même, tant sur PC que MAC. Un screenshot ajouté pour montrer mes 2 pb, le bureau est selectionné mais pas de poignées et le menu alignement est activé mais pas de fonctionalité apparentes.... Quelqu'un a t il une solution ?! D'avance Merci,

Hi all, I have recently updated to Dimension 4.0.3 and it appears that the Share for Review feature is no longer available for me to be able to share models. Is this correct or has it been moved? It used to be in the top right hand corner under the share icon menu, however this looks as though its just exporting a snapshot or scene/objects.

Hello, in the latest version and version 4.0.2 of Dimension, I can't see the sections related to Adobe Standard Materials and Substance Painter materials. The tabs for the materials are there, but, for example, I can't find "Damaged Glass" material. However, I can find them without any issues in versions prior to 4.0.2. I am experiencing this problem on both Windows and macOS. How can I solve this?

Bonjour, Depuis la dernniere mise à jour,  je ne peux plus ouvrir certains fichiers .dn générés avec les précédentes version de l'applilcation .  Macbook pro 2018 (2,2 GHz Intel Core i7 6 cœurs , 32 Go 2400 MHz DDR4)Une solution à ce probleme ? Merci pour vos retours Cordialement

I'd been using Dimension for a few years - the simplicity and effectiveness worked so well. While the update is an improvement in many ways, some of the simpler effects are either hidden behind sliders elsewhere or counter intuitive? For example, creating a glossy white plastic version of my logo with directional light, casting shadows and reflections was super easy.  Since the update, I'm struggling to achieve the same effect. Where's the clean, smooth white reflective plastic material we used to have?Thanks

When i duplicate a grouped object and then try to change the artboard on one of th the duplicate items both items are changing. Meaning the origninal and the duplicated box change to the art board being selected for the second duplicated image. How do i stop this? What am i doing wrong?

Hallo in die Runde,ich versuche in der neuesten Version von Dimension die Größe und Auflösung vom Dokumenten einzustellen. Normalerweise ist neben "Neu erstellen" noch ein Button mit drei Punkten drauf, worüber diese Eintsellungen gemacht werden. Der fehlt jetzt komplett - Was kann ich tun? Ich habe es schon deinstalliert und neu installiert.Bei der ältern Version ist es vorhanden aber da sind ja leider noch nicht so viele tolle Texturen etc., also ist es keine Option wieder darauf zurück wechseln. Ich habe mal zwei Screenshots angefügt.Das weiße ist wie es sein sollte, das schwarze, wie es bei mir ist.Was kann ich tun? Gibt es noch einen anderen Weg?Ich bedanke mich jetzt schon mal für die Hilfe. 🙂

I just opened a Dimensions file I created a month ago at most, and it removed all my elements, leaving me with just the plain box against a grid with no artwork material. The material is visible in the properties section but not visible or able to be replaced or updated on the actual box. Anyone else having these issues?

Some graphics appear instantly upon place, and others cause Dimension to hang with an endless loading screen.

I am really excited to try Dimension v4, but it consistently fails to import dn file with a fairly simple model (model purchased on Adobe Stock with psd decals on it). Attached error log as per recommendation shown in app and here is a link for the imported file: https://shared-assets.adobe.com/link/c617fd1d-dcf1-430a-45d4-0cab3f956119I am on M1 Mac Sonoma. Would appreeciate any support.

Hi. I am experincing Dimension as very slow since a bit. I am not using it that much, so i don´t now what happened. I have a few boxes (products) with some artworks on it and it takes hours to load, save, move etc. … from time to time it crashes with a grey screen. I have a MacBook M1 Pro/ 16GB RAM/ Ventura … what can i do to get this working? Thanks and regards!Alex

Hi @adobe, I'm trying to learn what new function you've updated in Dimension, and right now I'm studying your snapping system. However I have some trouble on some of the functions such as "inital position", "ground, world axes", "on contact only".  I clicked on invidual function to explore, however, the "on contact only" doens't do anything, and end up bounding boxes is snapping like on contact.  is it possible you can upload some videos explaination of how each of the function in the the snapping system work?  thank you 

I downloaded a 3D object from Adobe Stock. Why can't I unlock the object in scene? Also, what does the box icon mean that is next to the object?

Llevo un proyecto hace unos días, casi a punto de terminar, todo se torna negro menos el fondo, lamentable que adobe cobre por programas defectuosos, creo que ya debemos buscar alternativas más economicas y confiables

While working and importing a file it always freezes. Even whem at staing it freezes, Had to Start diemntion 2-3 time to get it working...Needs some explanation.ZAK

Dimension crash after importing other 3d file

This has been posted by someone else but with no reply. This is literally stopping me from finishing work for clients. I've attached the error log. 

Greetings!I had this issue for years now, but now decided to address it here: when I have a 3d model, for example a paper packaging from Dimensions library, and put a decal on it, I can never rotate it so that is aligned precisely with line of the horizont, or an edge of a packaging. Whenver I rotate it with a little handle for rotation the step is too big, even if it is just 1 number up or down. Is there a shortcut maybe to hold a key and make rotation more precise?                Like here, 3 degrees is almost there, but still not exactly the same level, and I cannot do fractions to fine rotate it(

Why are the files getting corrupted or crashing after Adobe upgraded Dimensions? Its one thing to desire people pay more for the Adobe Substance Suite, its another to heckle them constantly and crash their file. 

Hi to all,I have installed the last version of Dimension (4.0.2) and now have a problem to open my .dn files, it cant be opened. I work with MACPRO with Intel Xeon W12 core CPU and AMD Radeon Pro W5700X 16 GB GPU.Someone have the same problem?

 I just start dimention and I am unable to find those shapes that people used it there tutorial, do you know why? I just have the splash ones 

Hola, ¿por qué al renderizar mi escena final en el formato PSD, en Dimensión y al abrirlo en photoshop, ya no me aparecen las capas adicionales de máscara ni tampoco el fondo separado?gracias

I duplicated the comp to make an alternative version and renamed the files in Finder. after renaming the files I launched one of the files to open and Dimension was not able to open the file, please help

Jambo!What is the proper way to create soft drop shadow edges instead of razor-sharp ones?I seem to remember that in versions 3.x there was a »Cloudiness« ruler to do that, but that was available for »Sun« light only?So how to do that in case of »Glow« light sources, with version 4.0.2?Thanks