Download & Install

[Edited - Shown in green.]I have TCS 2019 installed on my primary computer. (At least, all the apps are "2019" - e.g. FrameMaker 2019, Captivate 2019, etc.)  When I log in to adobe.com and go to my account > Plans > Products, I see TechCommSuit r8.0 -- I assume this is the TechCommSuite 2019.When I click Download, it only gives me an option to download a 32-bit version. Why is it not giving a 64-bit option? (I have 64-bit version installed on my primary system already - at least that's what is displayed in the start menu (e.g. "Adobe FrameMaker 2019 (64 Bit)")(Note: I went into my Order History after posting this link, drilled into the order, and selected Downloads and serial numbers  - it shows the 32-bit there as well.) Any pointers would be greatly appreciated.

I bought the monthly plan so I would be able to have full access to the InDesign program for classes and personal projects. But every time I attempt to download InDesign or any program, it only progresses to maybe 5% and then says there is an installation error. I have a MacBook Air if that helps.

I HAVE JUST got photoshop and when i click to install after about 7% it says failed.  What do I do?  I have jsut paid this month?

my download link for photoshop cs5 doesnt work

Hi, have a good working Imac but only to MacOs Sierra updated.Is it possible when i take a creative cloud subscribtion to work with most of the programs?So I don't have to buy a new iMac but can work with the apps thanks in advance

Hello.There was a problem during the update of Photoshop, and now, Creative Cloud doesn't work anymore.I tried to uninstall Photoshop to install it after, but the uninstall doesn't work. Creative Cloud try to repare itself everytime and doesn't work. I don't know what to do.

It says please fix these problems below. However no clue how to fix them. Tried several times and no luck     Adobe Photoshop Elements 9.0.3 Update   There was an error downloading this update. Please quit and try again later.     Photoshop Camera Raw 6.5 Update   There was an error downloading this update. Please quit and try again later.     Premiere Elements 9.0.1 Updater   There was an error downloading this update. Please quit and try again later.

So I downloaded and installed the program last night. Today i was following a tutorial and creating an image. I made the camera but can't add color to it.  It keeps saying error that step can't be done.  I need help please

Trying to install Adobe creative suite 5.5 on my new computer that has no disc drive but I keep getting the serial number already in use message. I have 2 old computers. 1 for sure had it installed and the other possibly but can't remember, rarely used it. 

Just like every recent year, I buy the upgrade version of Elements. The purchase is recorded correctly as expected in my account, with the download link and the license number. The download is for: PhotoshopElements_2021_LS30_win64.exe [downloader file name edited... Sorry] However, that installer re-installs 2020 !!! I have checked and tried again several times, no way to install version 2021.   It seems I can't use the 'chat' option to get help until Monday?   Additional info: The re-install also install an update I was not aware of : 18.0(20200120.m.139560)x64 and ACR pluging 11.3.0.197 (which has replaced the 11.4 version I had manually installed!)   I am using the installer in French, but as usual, I choose to install the English version.   As expected, the reinstall of 2020 did not require signing in.      

Any ideas where we can download ExtendScript for MacOS. This link on the adobe website does not work: https://www.adobe.com/products/extendscript-toolkit.htmlESTK

What are the minimum specs for CC2017 to run? I have a Late 2009 MacMini Intel Core 2 Duo 2.26GHz sunning High Sierra... is it ok to work?

I found the file "acroNGLLog" in Library / Logs. It is more than 18GB big. Searching on the web, i found this document "https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide_Mac/troubleshoot.html"  stating, that it is part of the installer from Adobe (next generation licensing (2019) Can i delete it?  Why does it have to be so big?thank you for any tipps regarding log files and their respective sizes 

Hi, Today Creative Cloud suddenly stopped launching. The dialog that shows up says "Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download and install the new copy from http://www.adobe.com/go/adobecreativecloudapp." I tried following the instructions at https://helpx.adobe.com/in/creative-cloud/kb/creative-cloud-missing-damaged.html but they do not work for me.  If I try to uninstall creative cloud using add/remove programs it has an error and says:C:\Users\craig\AppData\Local\Temp\Creative Cloud Unintaller.exeClass not registered When I try to run the cloud cleaner tool from the help page link above it says: AdobeCreativeCloudCleanerTool.exeTraceback (most recent call last):File "<string>", line 275, in <module>File "C:/builds/CleanerTool/CC18/source\CleanerTool\win\source\out\build\pyi.win32\ACToolMain\outPYZ1.pyz/win32com.client", line 95, in Disp

All you have to do is shut it down and there's an application error called crlogtransport.exe The application could not start properly (0xC0000142), click OK to close the application

I own Adobe Creative Cloud and have logged in, but it keeps saying I need to buy it or that my trial has expired.

Hello, I purchased CS6 back in 2013 and installed it via the CD ROM (I know how this sounds, lol). I recently updated my MacBook to the newest Mac software and now programs like Photoshop and Ilustrator will not open. When I click on them I get a message that says:    "The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information."    I know Adobe has moved towards the "Creative Cloud" platform. Is there any hope for me? Do I need my old registration number to figure this out so I can still use CS6 on my Macbook?    Thanks!

I have LR6 on my Mac, and recently upgraded to Big Sur.  I decided to move my LR6 license to a Windows PC, but I need to free up my license on my Mac first.  On my Mac I started LR6 and clicked "Help" > "Sign Out" but nothing happens.  I've tried it many times, but it never signs out.  Consequently I am unable to "Sign In" on my Windows PC. Is there a workaround for the "Sign Out" problem on Big Sur?

I am currently using Lightroom 6 on my desktop PC.   I received the subscription service for a gift and I cannot download Lightroom-nothing happens it just says it is downloading.   Do I need to uninstall the LR on my computer first?

I have just deleted a file called core sync in my macbook. Will me creative cloud be okay

Even if I have asked to download CC in English, it is still showing in French. I cannot install the aps in English. What can I do??? Will I have to uninstall the downloaded files of CC to be sure it was previously downloaded in English,, and reinstall it again. I do not know how to check which language it is in the file. Please let me know of all the procedures to uninstall and reinstall. Thanks a lot for any help. 

I've just signed up to use Adobe softwares, after installing the creative cloud I couldn't go through with the installation of ANY softwares - error 303 -, and after rebooting the PC (I thought this would solve the problem) this pop up with Adobe IPC Broker keeps appearing at an annoying rate and clogging my task manager in a way that I can't keep up to delete anything. I am extremely disappointed in my purchase, is there anything I can do to solve this? I have Windows 10 Pro v. 20H2 Thanks in advance

Operating System Mac High Sierra 10.13.6. Old Mac Pro (Mid 2010). I can't install Illustrator from my Creative Cloud. Can I run the program on this machine anymore?The program was still running last week.

A few days ago I created a post called "Frequent requests to log in".Having managed to eventually get through to Planet Adobe and receive advice on how to overcome the need to frequently log into Photoshop, Bridge etc. As a mere 'Beginner' I thought I would be the good samaritan and share it with the Community.I now realise that the Planet Adobe advice was an absolute waste of space, so I decided to go back into the thread and apologise for uploading incorrect information.So off I rushed to my thread, only to find it is locked - WHY?Is it because I was critical of 'Adobe Planet beyond the stars and beyond communication' or did I perhaps upset some hierarchical person with the key to the lock?It would seem that the only way to avoid constant requests to log in, is to be eternally logged into Adobe Creative Cloud!

After contacting support several times, I am getting more and more hopeless with these softwares. Premiere Pro is the software I use the most, and it's a total mess. From constant random issues (freezing, lagging, crashing), to aversion with Panasonic files (keep in mind this is a high-end NLE, and Panasonic is one of the biggest video companies of the world) since ever. GH5 was launched in 2017. They still don't know how to handle its files. Now Creative Cloud simply has broken, out of nowhere, and I can't even reinstall it anymore (tried the Uninstall tool already). Seriously, Adobe? Paraphrasing Ordell Robbie in Jackie Brown:[abuse removed by moderator]