Download & Install

I'm using mac andI'm trying to install After Effects but when I log in to creative cloud I can't find "apps" tab...the tab itself is missing!

I had a contract for a year as a student, from november i stopped paying, today i payed but i don`t have the products activated, i have to pay the months i didnt paid ?

I get documents that are legal and letter-sized and I save them as PDFs.  When I go to print them my adobe is not recognizing them as separate sizes. It is printing everything as letter-sized paper. This just started this month. I don't remember seeing any updates, any ideas?

Just an eternal "waiting..."  .I dont see ANYWHERE to update creative cloud app. 

I have a problem about the Adobe Portfolio websiteWhen i use the option of Image edit-> put the image external link/ adding link -> cheak the box name of [ "open the link on new tab"] There are two problem on this progress 1) if i put link on the image without cheak the box name of [ "open the link on new tab"],  link  disappeared2) if i put link on the image with cheak the box name of [ "open the link on new tab"], the cheak box didnt cheaked when i cleaked  the button help please

I need a link to download Acrobat Professional DC2015 12.0 MLP full off line version, I've got the License in MacOS Big Sur 11.2.1  , Thank you

Not a huge issue, but over the last month or so my Adobe programs icons have been set to different sizes in my Dock. I have removed, deleted, uninstalled, and reinstalled a couple of times to try and fix the issue but it never seems to fix it. On my desktop all are small except for Illustrator, and on my laptop everything is normal sized except for Lightroom. I can't seem to figure out why this happened, or how to fix it

I recently bought the student package and it said it would come with 20+ of the apps and I only have access to 20, it is asking me to buy the rest of them. I can't contact support because it says I dont have access and the help page tells me nothing.

I have a Adobe Creative Suite 5.5 Design Premium (2011 or even older) which doesn't work with Catalina and Big Sur as well. Is there a cheap way to get an update or licence upgrade?  

Hi. I'm having trouble with signing in adobe. (Not this account)Not only creative clouds, but also I cannot sign in on the website.I used to use my school enterprise ID, and it worked well about a month ago, but when I try to sign in with my school ID, the message says:NameID element must be present as part of the Subject in the Response message, please enable it in the IDP configuration.How can I fix this error?

Hi, I suspect this problem has been solved before but my understanding is that it requried adobe support, and yet adobe support (chat channel) has punted to the support community: After a my computer received a new system board, Lightroom 6 won't run anymore.  I'm hopeful that I no further description is necessary as I see posts on this topic that describe the use of a hardware signature that breaks when one gets a new system board.   How can this be resolved if the support team is unable to solve it?

I just installed Photoshop and other apps from the (Photographers Plan). I had Photoshop open as I was working on an imagebut when I tried to logoff Adobe Cloud but continue to work in Photoshop, I got a warning that if I logged off any apps I was using will be unabled.Can I work off line?  What do I need to do to Activate my plan's apps after installation? Thanks for any assistance in clarifying this newy on the cloud' issue for me. 🙂Rocio

Hi. I bought creative suite - design back in 2008. With it came Adobe Acrobat 9. My old macbook pro still has it and its works. When I bought my new macbook air, i tried to transfer the Acrobat and it doesnt work. It says "The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information." I asked customer service already and they said theres nothing i can download to get Acrobat 9 to work on my new macbook air, but im calling out to everyone here. Maybe someone has some info for me. What can i do. I still have the serial number and all. Please help me!

Need to figure out what is meant by password at the the bottom of the authorize screen. not the Adobe ID, it just says password. 

Hi everyone, I recently purchased adobe cc and downloaded Illustrator, InDesign, Photoshop and XD. All apps seem to be scaling differently, including splashcreens (photoshops is pixelated). The UI in each app are different sizes. Is there a way to check what resolution the apps are getting from my device? I run windows on a 4k screen, the resolution is 3840x2160 and I'm using the recommended scale settings of 250%. Any information or help would be great.

anybody at Adobe want a crack at this. Windows 10 latest OS Tried all solutions. All failed. ACC opens with spinning ball and then closes.  Repair dialog appears next. Only Adobe tech experts need respond. I am into level 1 support now. Logs available. Have reviewed all logs. Nothing stands out. Worked last week and now crapola.  

Hi guys, I bought CS6 Premium in 2013. It is my Property.Now Adobe don`t help any more since 2020. I want work with my CS6 without CC and Internet. Only offline.How can I work with CS6 without the link to Adobe CC?Have anybody the same accident. Best regardsBoris 

HI.I can see there have been no updates to AcrobatDC since 28.10.2020 on the ftp server.is the service discontinued or relocated?the last updates should be 2100120135.the link I use is: ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/

Hello! I have a paid subscription to all Adobe programs. How do I install this software? Exit Code: 113 -------------------------------------- Summary -------------------------------------- - 3 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '113' occurred while download FATAL: Fatal Error '113' occurred while download FATAL: Error occurred in download of package (Name: AdobeCameraRaw8.0All Version: 13.0.0.712). Error code: '113' ------------------------------------------------------------------------------------- 

So not only is Adobe CC sending me their weekly app updates, now after dutifully upgrading their apps every other day they also force me to "verify" their products upon opening of each app. Each verification process is taking a couple minutes. Really? What's there to be verified each time, is this OS causing this or what is it? Can I turn this off and most importantly do we really need minor upgrades every week? Can't you just bundle your work and send it once a month or quartlery or whatever? The less the merrier. Thanks. 

Hi guys,so we have been working with photoshop and indesign for a couple of months now. And now with home schooling we had to install it on our own computers that was no problem and went good. But it looked completley different to the one we had in school so I made a little research and found out that the computers in our school uses a very old version I think it was CS6 and we had also no acces to the adobe cloud because the programs were offline even tough it had a stable internet connection. And basically the whole school uses the same version even on the new computers that we got a month ago are installed with that old.Anyone have a idea whats going on.

Hi guys,I recently ran into scratch disk errors due to lack of space. I cleaned out my temp files and now I have a sign in loop when trying to open any applications. I have updated all my applications. I have also uninstalled and re-installed adobe cloud. I checked my internet configuration. No luck. What should I be looking for?Thanks,JC

In Vudu App my Downloads I am getting this message  {Download in Vudu To Go does not work with Adobe AIR 30 or above. To download your title, follow the directions below to install Adobe AIR 29. 
https://helpx.adobe.com/air/kb/archived-air-sdk-version.html) can't find the download vertion required ??? 

Thanks to the ever growing Windows 10 presence on my C:drive, - My Ps Elements & Premier Elements 2021 is going without the offered updates, bells & whistles.As of the last one offered this February, it gets so far then stops, claiming insufficient disk space.  (There is 8 Gb free).The C: drive is regularly "cleaned-up" to no avail.As I have another internal SSD fitted (E:) for file storage with plenty of space available, is it possible to uninstall the programs and reload to My E: drive and set it to avoid future issues.?  Plain language advice appreciated.

I tried free trail creative cloud before like one month ago and I didn't tend to use it after few days of installation of the free trial. However, I didn't realize I have to cancel it by myself. It didn't even notify me at the end of the free trial and I would be automatically subscribed to the plan. Yesterday I checked my credit card account and I found that I had to pay for this subscription each month for even A YEAR! I didn't tend to use but it just charged me before any notification. I just want to terminate it but I have to pay a termination fee.  What can I do? The customer service is down today (maybe because of the holiday) but the credit card payment is due tomorrow.