Enterprise & Teams

Hello! I' ve got some problems with Creative Cloud: I got a new license for Adobe Product. When I click "Manage Group" on the web-site I see it in my Work Group, but when I destinate user and he accepts invitation, he doesn't change status. It is still "Waiting user", "The invitation was send" and that's all. What am I doing wrong ? Thank you!

Hi Adobe.I was using a trial version of Adobe CC, and, when I bought the full Adobe CC, after payment has been done, I was descovering that I bought Adobe CC for teams. In Danish I have chosen the full package. How come that in English it appears that I bought Adobe CC for teams? Can you help me her?After that, how can I go from trial version to full version on my computer? When I open my Adobe programs it still appears that either I continue the trial or I buy the full version. Should I downloade it again or what?Thanks a lotBest regardsBrindusa

I updated my billing for new c card, I have my paid October invoice and I am still getting the ( only 30 days left ) message.

I am creating installation packages for the 2015 release of creative cloud and have run into issues with InCopy, InDesign, and Dreamweaver.  All the other 2015 CC products will launch successfully except for these 3.  I get the error message below each time I launch the application and am able to continue using after I click on "Quit", but the message is persistent.I am using the latest version of CC Packager (1.9.2, Build 53) and build individual packages for each product with the CC Desktop application disabled.  I deploy them to a Windows 7 environment using group policy.  I found the workaround to manually rename the "Adobe Desktop Common" folder but this isn't really ideal in an environment with a hundred machines.Please advise with a fix.

in order to proceed to a creation of users account do we need to registered our domain?

Hi I am leaving the company where I work and my adobe ID manages the team for Creative Cloud licences, how do I assign it to my replacement? Cheers

Have CS5.  Want to download to a new computer as old one is dead.  .exe file asks for some kind of archive file that is not present.  Any ideas?

I misspelled the serial no. when installing. Naturally it did not get reconized. Now what?

After installing packages through "Creative Cloud Packager" we receive "Error: 16" when launching CC 2015 applications if you're not local admin. We tried this solution without success: "https://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html". We use Windows 7 64-bit English.

I have subscribed to Adobe Creative Cloud but all installations are failing with errors as described below.Do you have any information on how to resolve this?>ERROR: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603Exit Code: 7Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 1 error(s) ----------- Payload: Adobe Acrobat DC 15.8.20082.0 Adobe Acrobat\Setup.exe_15.008.20082 -----------ERROR: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

I tried to remove him as a user, so that I could reassign the license to him again.  I have selected the 'All Users' tab, clicked the 'x' against his name, but the narrative 'Manage this license' came up, not the option to 'Remove User'.  Clearly I don't want to remove the license.  What next?

hola soy nuevo y me gustaría que adobe me facture a mi nombre, y por otra parte como salgo del periodo de gratuidad ya que ya me lo cargaron a mi tarjeta, y por ultimo como saco el numero de serie que nunca me ha llegado ningún correo sobre el numero de serie

We use the Creative Cloud Packager to deploy Device License packages.  Usually, we deploy the full suite, but on occasion, we deploy single app with Photoshop.Per multiple Adobe documents, Bridge CC is included with single app deployment.  However, when packaging single app Photoshop, there appears to be no option to deploy Bridge.  How can Bridge be packaged with Photoshop for Device-based licensing on a single app install?Thanks

I need a enterprise serial number for CC 2015, I have one for CC 2014 but it dosen't work with 2015 Creative Cloud

I am trying to install adobe creative suite 6 master - it is giving me a window saying I need to close Adobecrashdaemon. when I go to force quit crash daemon is not listed there.  I close all other applications but continue to get the request to close Adobecrashdaemon.  Please help!

i was using cc trial using one email id. then my administrator added me into the cc team cloud using another email id of mine. after signing out the old one, i signed in using the new one. but the apps still showing the remaining days of trial and one app already expired. please help.

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porqué no me deja mi producto convertir a otro formato, y me dipe de compre. No lo compré ya?

i want to change my language  i dont speak english

Who do I contact for a refund for a product that did not download in time for a deadline?

When I sign into Creative Cloud from home, it has "buy" next to all the apps, however, at work I have access to all of them because they purchased an enterprise license.  Is there something else I need to do? 

How do i get a serial number for the current sale?

We have a system that has Adobe CC originally installed via a user "subscription" I set up in aedash and would now like to repurpose it as a shared, lab-type workstation under our ETLA (serial number) license. This is a Mac. I uninstalled the CC Desktop App, ran a script to use the prtk to un-license it, removed the OOBE folder and ran the serialization script I built with the Creative Cloud Packager. When I launched a CC application, I got the message that I needed to register my "trial version." Is there any way I can simply convert the license without having to uninstall and reinstall all the software via CC cleaner? This workstation gets a lot of use (as does my time) and I'd like to find the quickest fix I can.Thanks!

Hello everyone,I received an email, saying that they were unable to approve my request since they haven’t received any form of academic identification.So how can I submit my request attaching my proof of academic status? Is there an email address I did not see yet? Or should I call?Can anyone please help me cause if they not receive my proof of eligibility, they will cancel my Student and Teacher Edition Creative Cloud subscription.Thanks to everyone!lg Celia

Dear Support-Team,for a Adobe Creative Suite 5.5 Design I have a serial number and bill, however I can´t findethe packaging with licence code. Can you help me?