Premiere Elements

Hello,since i have premiere elements 15, i have a problem with premiere that i never had before. If i export a video, the black isn't that black like in the editing window. It is more like a grey. It is like the value for the export masterblack is a bit higher. But there is no way to change this value. I have edited mov from canon 5dII and the problem is not depending on the export format. my emergency solution: I changed the black value in every video part to an unnatural dark to have an acceptable result.Hopefully, somebody can help.

I am running Adobe Premier Elements 14, at the startup it indicates that there is an update, I press the button to start the update, after runing for 10 minutes it gives out a screen saying that there was an error to try again later. Itried again with the same result, My platform is win 10 pro. Adobe's practices is to avoid phone support for their produts, can anybody advise about a solution for this problem?if I press the error there will be another screen saying the page was not found, if you press customer support they have no phone support for this product.[Moved from non-technical Lounge Forum to specific Program forum... Mod][Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

I have premier elements 9. It was loaded in 2011. I have Windows 7. It worked just fine initially but in the last 6 months or so, I cannot get the  proper work screen to show. i have the top bars showing and that is all. The main screen is blank This means I cannot access any of the functions such as loading a video or previous project.It simply does nothing, or tells me a serious error has occurred and then shuts down.I have uninstalled and re installed to no avail.All other video editing software has been removed.I looked for the oobe folder and could not fine one ( as suggested by another forum)Photoshop Elements 9 which was loaded at the same time still works fine.The Organizer part of the programme still works.Any ideas to fix most appreciated.

I have been trying to download Premiere Elements for 10 days.  I have spoken with download Support (who is apparently a third party company that couldn't help) and told me to go directly to Adobe.  Even though I download the file to my D drive, it automatically wants to install into my C drive.  My C drive is an SSD, and downloading to that file will cause scratch and damage my computer.  The first time I attempted installation, I didn't even realize that it had downloaded there (as I had downloaded and extracted the files in my D drive), and so I tried to cut and paste into my D drive.  After this, nothing worked.  I have tried re-downloading, but when I get to the install page, the location is grayed out and will not let me choose.  It automatically has C drive.  Please advise.

I am trying to move a clip from a camera chip, MP4, inserted in its slot on my PC, using Video Importer. I have done this many times before. I get an error message “File already exists at: Target Location”. This is a new location, never added anything to it before.Video Importer Settings:Save In: Correct Location, I checked Add to time line: checked I can see the clip I want Uncheck All Check, select, the clip I want Highlighted the clip Clip appears in preview Selected "Get Media" “File already exists at: Target Location”I tried another clip that worked in another program and get same error message.As usual I assume operator error, since I have  done this successfully before, but what am I doing wrong? Very puzzled.Thanks! Cheers! Phil

I have a copy of Photoshop Premiere Elements 11 loaded on my windows (7 operating system) pc, and it does everything I want it to, BUT I am worried that if I don't upgrade to the latest version of Premiere in the near future, that if I have problems with this software or if I upgrade my operating system or purchase a new windows pc, that this software will no longer run on my pc, and that all of the projects I have created over the years will be lost.  In your opinion, should I upgrade to the latest version of Premiere?

les photos importées et utilisées dans un montage vidéo ne sont pas à la bonne taille et apparaissent bordées de noir: que faire?

When I click on the audio mixer in tools all I get is an empty window.[Moved to the Premiere Elements Forum]

I have Premiere Elements 12. I have loaded a dvd with miscellaneous different videos that I want to split out and separate into different files, and edit in the process. I can do the editing and clipping but can't seem to find any way to save the separate videos. Publish+Share just seems to save everything into one massive file again. I don't see the point of that.I have seen similar questions asked from several years ago but the answers do not answer this very simple question which I repeat.I can highlight a section of split video but I can't seem to save that highlighted piece on it's own. This seems so trivially simple that I apologize in advance if it is dumb newbie question.

Hy,I would like to correct the FishEye effekt of my Actioncam videosthe Effekt lens correction dosen´t exist in V13 (macOS)or can i buy this effect afterwords??How to do?? pleez i need help

I click on the Desktop Icon, the program Start Screen comes up, I click on new project, NOTHING.Windows 10 system,am d the program worked about a week ago.

I have just purchased Premiere Elements and potentially have made a big mistake. I have created my first video and have terrible colour banding in the sky. The video was recorded using DLOG in 4K. I cannot figure out a way to remove the banding. I have found in Premiere Pro that adding noise will accomplish this, but I cannot see the equivalent FX in Elements. Any help very very welcome.

I am trying to burn a DVD in Premiere Elements 14 at full resolution/ file size and cannot do so. I am using an HP Envy Windows Laptap with 16G Ram. Most of the images are still photos from a high res camera with just a handful of video clips.I have created an MP4 file in Elements 14 that is about 26 minutes long and is 4.4G in file size. When burning a DVD, it resizes the 4.4G file size to 1.66G, even though I am within the length/ file size tolerance to fit on a blank DVD. There are no menu selections that I can find that will let me burn the DVD at full res/ file size. Any suggestions or fixes?Ken in Colorado

I add location in Oranizer but the location do not get added to the files metadata. Is it possible to add that information to metadata and in that case, how?

I have just downloaded the Update of Application Manager but it will not allow me to install keeps saying I already have this serial number on too many computers. I only have it on  my home & lap top.

hello. so i have recently installed Adobe Premiere Elements 15 as my main video editing software. unfortunately, i want to have english as main language in the program instead of Swedish. how do i change the language?do i need to uninstall the whole program, and then install it again?best regards,Mikael.

I have just spent hours creating a video which I rendered. I then added some naration and while doing so noticed that some clips had got separated in the timeline???? Then I tried selecting the clips and dragging them back to the correct place. I saved the project closed and reopened elements to find that ,although the project name was visible it would not open and seems to have disappeared into the ether!!! Anyone any smart suggetsions as to what could have happened??[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum - moderator]

hi guy i got this problem where i cant update adobe premiere elements 12 i have tried reinstalling the product but still failed some one pls help

comment faire disparaître les bords noirs apparaissant sur des photos importées et utilisées dans un montage vidéo avec première elements 13.

How can I burn a DVD? I'm trying to burn a DVD to an ISO image and the "Burn" button is grayed out no matter what settings I change, I have tried to burn to a disc on two different disc drives but the button stays grayed out, I've also tried burning an ISO file to multiple internal and external drives to no avail. But for some reason I can Burn a Blu-Ray No problem. I would really appreciate any help, thanks!I'm using Windows 10 and Premiere Elements 15

I am using Windows 10. Premier 13 on the same computer works Ok. ?

Hi,My adobe premiere elements 12 won't open anymore, it shows error code 0xc0000142. I did not update my windows or anything (I have windows 10family and it worked just great on it before). But I did have my antivirus detecting some stuff recently, so I guess it might have deleted some important files without me noticing it.Also, I don't have the liecence key with me anymore.Is there a way either to fix that error code or to find my liecence key somewhere in the files so I can reinstall it?I'm afraid if I just reinstall now it would ask me for the liecence key, which I don't have with me anymore.Thanks!

I have created a video and I want to burn a disc. The program tells me to copy the activate MPEG2 component serial number 1[removed by moderator.  This is a public forum, not a direct line to Adobe] and place it online in the activation box, which was very hard to find. When I did and was waiting for the code it said the serial number was not correct.

Bonjour à tous,je viens de passer de première élément 12 à 15mais un problème d'acquisition est apparu des la configuration d'un nouveau projet en acquisition sur un camescope DV.Format d'acquisition bloquer sur :Acquisition WDMdans première éléments 15 sous windows 10"dans " edition-réglage du projet-acquisition:format d'acquisition:acquisition WDM.impossible de capturer  en DV de mon camescope.PE 15 ne voit pas la source."aucun périphérique compatible détecté"sur un autre logiciel (NERO) lui voit le camescope DV (la source)comment remédier à ce problème qui m'oblige de passer d'un logiciel à un autre.merci d'avanceMichelHello everyone,I just switched from first item 12 to 15But an acquisition problem has arisen from the configuration of a new project in acquisition on a DV camcorder.Acquire format block on: WDM AcquisitionIn first elements 15 under windows 10"In" edition-adjustment of project-acquisition: acquisition format: WDM acquisition.Can not capture in DV of my camcorder.

Hi all,I'm back with another Premiere Elements issue...this time of a different sort. After upgrading to 15, I've noticed that anything I import from my camcorder has very "muddy" audio quality - the sort of quality you might get after running it through a bad converter or three. The source audio in a media player is fine, but in Elements (and in the render!) it's terrible. This problem didn't happen in 13, and it's putting another roadblock in front of actually exporting anything useful...Does anyone have any suggestions on this?Specifications:As mentioned, Premiere Elements 15Sony Handycam HDR-CX330, recording AVCHD 1080pSource audio format: 48000 Hz compressedProject audio format: 48000 Hz 32-bit floating point (is this the problem? I couldn't find a setting to change this...)Thank you in advance!