Questions

There is a PDF file located in SharePoint. When User A inserts a comment, Acrobat Reader displays User A as author of that comment. But when User B inserts a comment, Acrobat Reader still displays User A as author of that comment. Both User A and User B does not have login on Acrobat Reader.Both User A and User B have a Microsoft account with access in SharePoint (the place which the PDF resides). How can I let User B to display as author of comments?.

Hi, I have been using digital signing for a while, on the same computer, but now that th program was updated, it does not see mz digital IDs. I disabled the new version, but nothing. When I log in and look, mz digital signatures are there, listed, with options, but none of them let me to place it on the document that needs signing. I do not want to change anzthing, as I am abroad and cannot contact the gov.department that issued it. But the problem seems to be that thez are in my profile, but the program does not let me draw a rectangle. It just shows thta option of me typing my name, which is useless. The signature I have is valid until 2027. Help, anybody?

snapshot disappeared from drop down under edit.  right clicked tool bar, enabled snapshot, still cant take snapshot. any fix? 

I'm printing regular pdf file from acrobat reader (latest version) and configured my printer to be able to print double-sided (and it says long-edge).However, when I print, the double-side printing is done on short-edge flip no matter what options I choose. This is extremely annoying.

Saludos... el archivo PDF adjunto provoca que la version de Adobe Reader Desktop se congela. Sin embargo el documento abre muy bien con el Microsoft Edge, Google Chrome, Wodershare PDFelement y el Adobe Acrobat online. Es como si hubiera un error en el Acrobat Reader. El documento adjunto es un dibujo con una sola línea en diagonal. Si abre el contenido con un editor de texto podrá ver que es bien sencillo. Si alguien puede ver donde esta el problema, lo agradeceré. O si el problema es con el Reader, informarlo a Acrobat para que le hagan una actualización.  Gracias.

Hello all,  I am wondering if there is a way in Adobe reader(pro or standard) to search for naming structures. I would like to use this to make it easier to anylise contracts with a lot of clauses that are all different but are similarly structured. An example: I have clause 123.123-1234 and 123.124-6789, could I search for the structure xxx.xxx-xxxx and have it find all clauses structures that way? 

Hi, anyone used zscaler? I had an issue with the adobe installation and it was blocked by the zscaler app. I checked the firewall insighg but unable to find the exact urls or port.. can some one help me?

I have seen many posts/discussion on this subject but none of the solutions seem to work..I was able to view an Acrobat document this monring but now I cannot. I sometime receive a very late message "A running instance of Acrobat has caused and error".I "End"the task via Task Manager but it still doesn't work.  

When I try to use the measurement tool, regardless of the scale settings the tool will switch from distance to Geospatial distance after clicking the PDF. Need the regular distance tool to work.

I keep getting this pop-up and it just freezes and I have to force quit.Tried reinstalling and using the cleaning tool, and tried different hard drives, but no luck.  

Hi Guys,   I have a PDF form that is SECURED but has editbale fields on it. I have a checkbox as well as a field on the Signature. Checkbox is editable but the signature field is not editable if I open on Acrobat Reader. If i open the file within any browser or other PDF reader, it works fine.

Hello,we just want to extend our Adobe Acrobat Reader Distribution License for the coming year. We filled out the form, but in the PDF file we got from Adobe our Company Name is not mentioned there as the Distributors Name. My personal name is mentioned as the Distributors name. What are we doing wrong ?We need to extend our license till the end of this month.Thanks in advance

I recently got a new work computer and of course downloaded Reader as I had in the past. I have a pro subscription and all the tools were available on the previous version I had. I no longer have extract, organize or combine in my tools area. I realize this is an option on the webpage, but I prefer the regular reader as I do more work there. Am I missing something? Do I need to download a different program? I've  attached a screenshot of the tools in my current reader.

detection rules path for adobe reader app (Win-10) deployment using intune.  Path 1Path : C:\Program Files\Adobe\Acrobat DC\AcrobatFile or Folder : Acrobat.exe Path 2Path : C:\Program Files (x86)\Adobe\Acrobat Reader DC\ReaderFile or Folder : AcroRd32.exe Path 3Path : C:\Program Files\Adobe\Acrobat DC\AcrobatFile or Folder : Acrobat.exe

I'm trying to install Adobe Reader on a Windows 10 system. It keeps on failing with a pop-up box Installation interrupted. Error 150410In the Temp folder, I found the log file AdobeSFXAdobeSFX.log[2017-02-09 08:47:30] Adobe SFX 10.0.0.1 logging started.[2017-02-09 08:47:30] CommandParam CmdLine: AcroRdrDC1502320053_en_US.exe   /sALL[2017-02-09 08:47:30] CommandParam passToSetup_  : /sALL[2017-02-09 08:47:30] TempFolder: C:\WINDOWS\TEMP\[2017-02-09 08:47:30] Support folder: C:\WINDOWS\TEMP\7226[2017-02-09 08:47:30] Extracting: C:\WINDOWS\TEMP\7226\config.bin[2017-02-09 08:47:30] CheckSystemRequirements os,sp = 62 0 osString = 62W6, physicalMemory (4095) = 4096[2017-02-09 08:47:30] Adding extracted installer size to the total size: 243[2017-02-09 08:47:30] CheckDiskSpace...[2017-02-09 08:47:30] Required size in MB:  332[2017-02-09 08:47:30] Available disk space in MB:  45561[2017-02-09 08:47:30] IsAlreadyInstalled...[2017-02-09 08:47:30] InitDialog...[2017-02-09

I am dealing with multi thousand page docuements and experiencing a host of problems with Actrobat DC.  For example, I scroll down the pages Acrobat does not show the bookmarks associted with those pages (I have zero idea why the Heck Adobe cant' fix this dumb problem).  Also I often have to run OCR to recognize text, and with muti thousand page files, this can take a terribly long time.  Is there a way to select a range of pages to scan?  And, if I decide to give up on a scan after an hour or two, is there a wayt to force DC to stop (other than control/alt/delete)? I keep clicking cancel, and DC just ignores me.

Adobe Acrobat Reader DC Version: 2019.021.20047Workstation operating system: Windows 10 Pro 64bit 1903 (Build 18362.388)Fileserver operating system: Windows Server 2019 DC 1809 (Build 17763.678) Hello,eversince we upgraded to Windows 10, we have been seeing this issue: When trying to open a PDF file from a DFS network share via double-click in Windows Explorer and Reader DC already running, the file does not open (no error message or other reaction).This problem does not occur if:"Enable Protected Mode at startup" under "Security (Enhanced)" is disabled (not a solution).Additional PDF files are instead drag & dropped into Reader DC.Additional PDF files are opened via "File > Open" or the file history.Reader DC is not already running. The first PDF on a DFS share opens successfully via double-click.the workstation operating system is Windows 7 (Pro 64bit in my case).the network share is mapped with the fileserver name instead of the DFS-path.

Hi, Every time when i open a PDF file, is created a folder with name .ms-ad under profile user folder. This folder dont have any file inside.If i deleted this folder, when i open a new PDF file this folder is created again.Anyone knows what this folder is or why this folder is always created?Thank YouDani

Hi all,Hope someone can help there.I recently joined a new company which provided me an adobe Pro account in order to use Acrobat for signing our company internal PDF document.I downloaded the app (Acrobat Reader) and it went well but when trying to use the "sign" option in Acrobat reader, I always got denied with a message asking to ask for the administrator to authorise this service. Unfortunately from the admin console (I ask my boss to check) my user is there and apparently I'm allowed to use the feature.Any idea what could prevent this feature ?PS: I tried to uninstall / reinstall Acrobat Reader but with no luckThanks for your help in advance 

Currently, clicking and dragging with the middle mouse button results in the document scrolling at a (rather extreme) rate of speed that is determined how far away your cursor is from where you first clicked the button.  The document will scroll continuously until you either move your cursor back closer to its initial location, or release the mouse button. I would much prefer the behavior to be like what you get when you hold space and then click and drag with the left mouse button.  I.e., you "drag" the document around with the mouse, and the document only moves as much as you "drag" it. I can't find any settings anywhere that seem to have anything to do with the mouse.  Am I blind?  Or is this behavior not configurable? 

Since I updated my Imac to Mac OS Ventura the pdf attachements to Emails using Outlook for Mac, doesnt show the adobe icon anymore. Instead of that a little grey icon is showed. Preview and file open are working ok. I contacted Apple and they informed me that the problem lies in the logic how this icons are showed and that this is something Adobe has to adapt.Can you help me to fix this issue? 

I have had the Adobe Chrome extension for months and recently the "Open in Desktop App" button stopped working. Everything else about Acrobat Reader and the chrome extension work fine, but in Chrome if I click the "Open in Desktop App" button, nothing happens at all. I have tried uninstalling and reinstalling both Acrobat and the extension to no avail. Any other steps or things to try? I'm on an M1 Macbook Pro running Ventura but this issue started before the update to Ventura.

Nu har jag försökt att avsluta PRO tjänsten bra länge och idag drog ni 180kr igen hur gör jag för att gå ur det?

Hello,using Adobe acrobat PRO DC desktop version (membership/account/login) on my pc at work, I can't make a request for signature. When I open a document and choose"request signature", a dialog window opens but it stays empty. When I work with adobe acrobat online it works, but not on the desktop version.On my other computer (home) it works both on the desktop program as online.I work with chrome. I have already deleted and reinstalled the desktop version, restarted pc ... : no result.Thanks to help me with this problem.Dieter.

Hello,   Could you please advise me how to create a correct search query if there are special characters?I need to find: 315A1509-507, but with the "-" symbol included, the search does not work properly. It searches for: 315A1509 but not when I type 315A1509-507. This ID number is present in file.   Thank you.