Questions

No matter how I change the default pdf viewer over to Adobe I still get it reverted to Microsoft Edge.  It may take 5 minutes and it may take a week, but it will revert to Edge.  What needs done to stop this from happening?

Adobe Acrobat a problem caused the program to stop working correctly period windows will close the program and notify you if a solution is available period

We're having the problem at one customer, if they open a PDF file directly and close it shortly afterwards, so that the upsell message has no time to pop up, then the app crashes. If you start the app first and choose a PDF file to open and close it before the upsell message apears, then the app doesn't crash. I tried to disable the upsell message with the registry key HKLM\SOFTWARE\WOW6432Node\Policies\Adobe\(product name)\(version)\FeatureLockDown bAcroSuppressUpsell from here:https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/index.html but it won't work and the message still appears. Am I using the wrong registry key? Is this issue known? The system is a terminal server environment with a Windows Server 2016 and Acrobat Reader Any help is appreciated.Best regards,Joël Schöni

Me estoy volviendo loca.He revisado varios foros y no me funciona nada.Cada pdf que descargo se abre automáticamente en Chorme y eso que tengo todo desmarcado.Ha emepzado a pasar hace una semana.¿Alguien tiene la solución?

Hi, I'v got the following message in SAP when i try to print a PDF and use the adobe printer and/or microsoft print to pdf :  Could you help me ?  I'v try to install the latest version of Adobe Reader x64 and x32.

I received emails with an attachment to a pdf file, but the pdf file in the two files mentioned is a txt file format, and the other file type is PDF. When I downloaded the attachment, the PDF file did not load and open, so how can I combine it and open it in the PDF?

Hey all, I have a file with mostly colored backgrounds (and some pages with images) and a white font. I've used "Accessibility" to change the document color options to custom colors(white background with black text). However, whenever I try to print, it defaults back to the old settings. How do I make those changes not just for the display/view option but applicable when printing? Or is there another way to do this?

I cannot create pdf files from Excel. I enrrolled to free trial of acrobat, then decided I didn't needed and now I cannot use the option of 'Print to PDF' or 'Save as PDF' which used to be available before

Adobe Acrobat not responding when exiting a file. Windows Event viewer has 2 errors in the System Applications logs - Error 1000 and followed by error 1001

Greetings, We have a client that is experiencing a crash in acrobat reader when closing the application using the 'X'.The error details:Problem Event Name: APPCRASHApplication Name: AcroRd32.exeApplication Version: 24.2.20687.0Application Timestamp: 66171c08Fault Module Name: AcroRd32.dllFault Module Version: 24.2.20687.0Fault Module Timestamp: 66171c02Exception Code: c0000005Exception Offset: 00404d8cOS Version: 6.3.9600.2.0.0.144.8Locale ID: 1033Additional Information 1: 5f47Additional Information 2: 5f4764139c1c4664afb37e16f42c6c00Additional Information 3: 9d8dAdditional Information 4: 9d8dcf29a1c6368efce257e2e65bdaa8 Can someone help us find a solution for this? 

Bonjour, J'ai quelques clients qui rencontrent un problème avec Adobe Acrobat Reader. Quand ils veulent imprimer leur plan d'architecte via Acrobat Reader, la prévisualisation est totalement normale, mais à l'impression les couleurs sont comme "inversées", comme en "négatif". Leurs plans en fond blanc avec les lignes et texte en noir s'impriment en fond noir avec les lignes et le texte en blanc. Déjà testé : - Réinstaller Acrobat Reader- Réinstaller l'imprimante- Imprimer en tant qu'image (Ce point fonctionne mais ne permet pas d'imprimer en noir et blanc, uniquement en couleur)- Imprimer depuis un navigateur Web (Imprime correctement) Quelqu'un a-t-il une solution ? Merci d'avance !

Czy teraz żeby podpisać e-deklaracje trzeba posiadać płatną wersję adobe ?

Hi All, Is their documentation on the ARM workflow end to end? I am trying to debug a 1612 error to find out whats going on. I've turned ARM (Below) and MSI verbose logging on(No details). This is a install from Windows Store but trying to use the Adobe Updater to update the application. So far I can tell:1. File download to the users temp folder  C:\Username\App Data\Local\Adobe\ARM\<FOLDER>\(MSP + Manifest file).2. Files are moved to C:\ProgramData\Adobe\Arm\<Build>. Can see the MSP folder but not the manifest file.3. Adobe in the tray exclaims the update failed, throwing a 1612 update error - The installation source for this product is not avaialble. Verify that the source exists and that you can access it. It's likely a system policy from WDAC blocking this, i am peeling off the layers to find out where, its just a slow process. Can any further logging of the installation attempt be enabled, the Windows MSI logging isn't providing any output.&nb

HiI am a university student and used my university email to create my Adobe account when I grabbed a free trial of Adobe acrobat reader. When I navigated to the subscription page to cancel my trial so that it wouldn't charge me the subscription fee, it appeared with 'Enterprise Subscription' and there were no actions I could take. Initially, I thought this was fine, because it meant I wouldn't have to pay as the university must be looking after my plan if I couldn't edit it. However, while managing my finances, I found a $28.99 payment to Adobe.It is not fair to charge me while not letting me edit my subscription or cancel it!! Please cancel my subscription, or offer me support to do this myself, because I should not have been charged for it if it's under my enterprise and out of my hands. I would have discussed this privately but your support chat would not let me in because of my enterprise account, but this is not an enterprise issue. I suspect the app has gotten confused

The title says it all. I'm not the first to post this and I won't be the last, but this is an example of a dark pattern. When one searches for Adobe Reader, the prompt has tiny text to have the McAfee Security Scan Plus - but what's worse... IT'S SELECTED BY DEFAULT, requiring users to see it and opt-out explicitly. You've lost a lost of trust with me, Adobe. Please change this not to be selected by default. I don't know what contract you have with McAfee, but attempting to fool otherwise non-eagl e eyed users into having this bloatware installed alongside your product is immoral and wrong.

Olá, hoje usamos os navegadores para abrir documentos pdf, estavamos procurando um app free que é liberado para uso corporativo. Ao solicitar uma "Adobe Software Distribution Request", eu posso instalar essa versão em todas as maquinas da empresa?

Hi all, this is irritating me already a decade or more,  still failing in all new versions and all never windows OS, incl. W11. If you are opening PDF files by clicking on them in file browser, first files are opened without issues, than it hangs and no other file is opening, it is hanged in the system I believe though system OLE, in acrobat executable as it is only the app having issue with this.The only solution is to close the reader - including all already opened files from various places which is very nasty. Why should I close all files I'm working with just to see the next one? Do you have the same experience, any hints? Thank you,Ladislav

I have form S-240 downloaded on my computer to be able to fill out and send to the WDOR. It is stored as a PDF. In the past I could access the PDF file and make the changes needed to send the information. I now am instructed to update Adobe Acrobat to be able to edit the S-240 form in pdf. Is there a way to be able to make the changes in the current form as I have done in the past?

Hello all, there is an issue that has been elusive for me and others with Adobe support commonly telling you to repackage the software to resolve Adobe Acrobat to not function as both pro and reader with one app deployment. However, I've found out recently that this can be resolved by editing the following registry key to a value of 1 instead of 0. HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\Key = bIsSCReducedModeEnforcedExValue = 0 CHANGE TO  HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\Key = bIsSCReducedModeEnforcedExValue = 1 I will note that we stumbled upon this because we ran into an issue after swapping our licenses to enterprise-based licenses, which caused two Adobe accounts to be created, thus defaulting to the personal account that had NO Adobe Pro access instead of their enterprise account that did have the correct licensing.  Appropriately we plan to either delete the personal

Hello,  I and my team are currently navigating how to adopt AI. We've recently seen Adobe has launched its AI tool within Acrobat Reader and we want to know, how will this AI tool interact with our commercially sensitive information? Many thanks,  Miriam

Under Printers & Scanners, I open the Adobe PDF Printing Preferences. I uncheck Rely on system fonts only. I save the changes. It prints a few emails correctly and at some time later I get the error that it can't find required fonts. I open the Preferences aind Rely on system fonts only is checked again.

A lot of posts for this error but still no resolution!Latest, on June 23, 2021 AnandSri and MeenakshiNegi posted that there was an update released for Acrobat and Reader DC (version 21.005.20054) that addresses this issue [Solved: Adobe Reader Error 10:10 (IE 11) - Adobe Support Community - 12104919]I now have vesion 21.005.20060 and still the same issue. The files are perfectly accessible with other tools like Microsoft Edge browser or iOS Acrobat Reader on iPhone (here only "Liquid Mode" has a problem).Sorry, if I missed some newer updates for this problem... Would be very happy for help!

je ne suis pas capable d'ouvrir acrobat reader

Soy de una empresa, donde estamos pagando una licencia de Acrobat Reader Premiun de una persona finiquitada. en el año 2023, no tenemos acceso a su cuenta. ¿Como podemos asignar a otro trabajador la licencia que se pago mes a mes?  

Hi, I´m creating a fillable form and so far so good, but I´d like to know if when complete will I be able to sahre in a non-editable pdf format. Thanks