Questions

Hi,When I open a pdf with adobe acrobat reader with android, I can sign the document. But when I try to sign the same document with the same app but on iOS, I don't have the blue circle with the white pen which allows to sign the document, even if i tap everywhere on the screen. Can you help me please?Thank you in advance

I’ve recently bought an iPad Pro (newest edition) with an apple pen, 2. Generation.I love working with the adobe reader app to highlight and scribble in PDFs for work, but with the new iPad highlighting doesn’t work anymore. My document is a full text pdf, not an image. The headers I can highlight, but inside the text body, the pen doesn’t react at all. To check, I’ve tried other apps that use highlighting in the same way and there it works fine with the same document. Still, I would love to find a solution for the adobe app, as it is my preferred editing tool.What could the possible problem be?Thank you so much!ps: after further testing, it seems that the only editing tool that is working is the freehand pen.Message was edited by: Hestia van Roest

I'm using version 20.02.00 (20200215.092048). I'm having issues. I'm working on a document, putting comments, underline, adding text, then suddently crash. All I did is gone. I star again, now I press done, so it can save. Go back to edit, then It crash, and all my work erases, even the one I did and press done.'I'm using 'iPad Pro 3rd generation 12 inch with latest iOS updates. please let me know how to proceed. thanks 

HiWe've been using Adobe Reader to allow our users to fill electronic PDF forms from our app by launching an VIEW Intent with a File URI.  This has been working fine until Android Nougat/7.  Strangely enough Adobe Reader doesn't seems to support EDIT intents, but still allows us to use a VIEW intent for form filling.   With Android 7/Nougat you are now required to use a Content Uri and a FileProvider to grant external apps access to your files in your app security sandbox.  We've made the changes to our code to use the FileProvider for API 24 and later.  Adobe Reader launches successfully and you can do form filling, but it seems to make a copy of the PDF instead of working on the file that directly that we grant Read/Write access to via the Content URI.What are the supported intent actions for Adobe Reader on Android?  Does it only support VIEW intents?  What about EDIT intents?  How can we get Adobe Reader to use the content URI we provide

Passwortgeschütze PDF lassen sich bei meinem IPhone X seit ca. 3 Monaten nicht öffnen. Bekomme Meldung dass die Datei beschädigt ist und nicht in richtigem Format. Wer kann helfen?

After the latest update the create link option when share a PDF no longer triggers the iPhone share app selection pop up window meaning I can no longer copy the created link in to an email this is a huge issue as I often need to attach photos and the pdf to and email. Further the link is not displayed in reader so I cannot copy paste it. If anyone has a work around for iOS that would great. 

I purchased a subscription and for some reason when it stopped working I logged out like one of the other users suggestion on the forum log back in and now it won't even restore the features at all but yet I paid for the subscription what do I do I need this to work I'm in the middle of filling out very important work forms please help quickly thank you

Created a pdf from InDesign, set as spreads with two-up and cover, but does not show in spreads on my iPad pro

I purchased the acrobat premium and it's not allowing me to edit my document when I click edit PDF it's only coming up with delete on top toolbars but the edit text part it was working few months ago 

Version 20.01.00 for iOS allows you to open an html e-mail attachment much like it is possible to open a .pdf. This no longer works in 20.02.00. In version 20.01.00:1. You could open an html file attachment, tap on the share icon in the upper right corner of the screen, and then choose the Adobe icon to import and open the html file.2. Optionally, you could do a long press on the file attachment, choose share, and then choose the Adobe icon or "import to Acrobat." The reason to open the html file into Acrobat is that Acrobat supports JavaScript where Apple's Quick View no longer supports it. The work around is to save the file using "Files" and open the file from within Acrobat. However, the ability to open the html attachment more directly like the functionality currently available for .pdf or previously available for html in version 20.01.00 is much better. 

How do i Get access to the Enterprise ID aften logging om Adobe as a private user?

This is very annoying.I'm using Android and if I open a pdf-file from Dropbox and then chooses "open with" to open it with acrobat... the result is that it does NOT open and I got a message saying "your organization does not allow this, please contact your adiminstrator". I would have understood if it was onedrove or dropbox work subscription but it happens when I try to open a file on my OWN PRIVATE Dropbox. What is the workaround to this bug?  

Cut down cost for premium to $1.99/month not 9.99

Intisar Alakhzami 

Yesterday, when working in Adobe app on iPad, suddenly I received a warning shown in red while transferring documents to Adobe cloud for back up. It said: document can not be transferred due to unexpected failure. Try again later. I tried many times after but no result. What should I do to restore ?

HelloI read a thick book and needs a bookmark inside.I don't see this option.That's the basic thing.Apple's book app can be an example.Help

When I hit the "open" button on a pdf document in dropbox, I am taken to the adobe home page not straight to the document. I am using an iPad Pro, any clues? Thanks

First of all, I find it very strange the call center team cannot assit me with mobile question beacause they are not trained in mobile?? If Adobe creates and support an app, why not a simple tech support for it?  How can I make the app not save my documents on adobe cloud? When I scan a or edit a document on iOS, it saves on cloud, I don't want that upload to my clould rather I want to save locally on device or on my Files folder. I have Acrobat and Adboe Scan app on my mobile and subcribe to Acrobat Standard and Pro licences via business license. 

I as a studen use a lot the app Acrobat for iPad to edit some files, I've been using it for 3 months and never had a problem.Today I opened the app and all the files where missing. I already search in the cloud, deleted files, other app as drive and Dropbox.I really need to recover the files that where already edited. If you can help me, I'll be so grateful. Thank you.

I'm on my iPad trying to view a document on a website that specifically says ill need the adobe acrobat reader to view it. The document online is under a link that takes me to an error page. How to i open this link in the adobe app on my iPad?

Is it possible to save the scanned documents onto photos such as iPhone photos? 

No puedo abrir mi archivo me marca error el adobe Acrobat , que puedo hacer ? 

I've been trying to open a book from cloud library yet every time I attempt to open it I'm getting the error message. I've tried everything but nothing is working. I've even tried signing into Adobe & going through the trouble shooting section, googling how to fix it, uninstalled & reinstalled the app & it's still not working. Any info would be greatly appreciated.

I have purchased premium in Acrobat Reader for mobile, today and it still isnt working, I have called tech support and they told me to uninstall and install it again, did that, then they told me to come here to find answers? I think its outrageous that I paid and no seems to be able to help me !! 

Hi. I need to know how to add a second google drive account to my adobe reader. My school provided a new one for me but I cannot find how to add it to my account without eliminating the one already there which is my primary