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Participant
Apr 17, 2022 1:00 AM UTC
Question

Action Submit a form triggers Save As dialog box

Hi,

 

I'm trying to send an email after a PDF is signed, I try to achieve this by adding an action on the signature box. Acrobat preferences is set to use Outlook in Preferences -> Email accounts.

Trigger: Mouse Up

Action: Submit a Form

Enter a URL for this link: mailto:<>

 

But when I test this, instead of opening a new email Adobe triggers 'Save As' dialog box on windows.

Appreciate any suggestions on fixing this.

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3 replies

Legend
Apr 17, 2022 7:14 AM UTC

Signing requires saving. Did you save and see if it still submits?

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SreeenyAuthor
Participant
Apr 18, 2022 1:35 PM UTC

You mean the below steps?

 

1. Sign the document.

2. Save the document when Save As prompts.

3. After saving, check if the document was attached to a new email?

 

I tried and this works.

Is there a way to skip 'Save As'

I believe when I use Internet Explorer to open the PDF, i can skip the 'Save as' but when I open using 'Adobe Acrobat Pro' saving seems mandatory.

 

Thanks!

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try67
Community Expert
Community Expert
Apr 18, 2022 2:52 PM UTC

No. Saving the file after signing it is mandatory.

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