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S
Sreeeny
Participant
April 17, 2022
Question

Action Submit a form triggers Save As dialog box

  • April 17, 2022
  • 1 reply
  • 353 views

Hi,

 

I'm trying to send an email after a PDF is signed, I try to achieve this by adding an action on the signature box. Acrobat preferences is set to use Outlook in Preferences -> Email accounts.

Trigger: Mouse Up

Action: Submit a Form

Enter a URL for this link: mailto:<>

 

But when I test this, instead of opening a new email Adobe triggers 'Save As' dialog box on windows.

Appreciate any suggestions on fixing this.

This topic has been closed for replies.

1 reply

T
Test Screen Name
Legend
April 17, 2022

Signing requires saving. Did you save and see if it still submits?

    S
    SreeenyAuthor
    Participant
    April 18, 2022

    You mean the below steps?

     

    1. Sign the document.

    2. Save the document when Save As prompts.

    3. After saving, check if the document was attached to a new email?

     

    I tried and this works.

    Is there a way to skip 'Save As'

    I believe when I use Internet Explorer to open the PDF, i can skip the 'Save as' but when I open using 'Adobe Acrobat Pro' saving seems mandatory.

     

    Thanks!

    try67
    Community Expert
    try67Community Expert
    Community Expert
    April 18, 2022

    No. Saving the file after signing it is mandatory.

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