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dboersma69
Participant
February 27, 2016
Question

How can I install my acrobat 9 pro on my new system, says my serial is invalid?

  • February 27, 2016
  • 2 replies
  • 459 views

When trying to install my acrobat 9 pro on my new system, says my serial is invalid.  I am not interested in purchasing newer acrobat or a subscription...  only to use what I paid for.

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2 replies

Meenakshi_Negi
Legend
February 28, 2016

Hi dboersma69,

Please make sure you are using the correct serial number.

Please refer this KB doc : Invalid serial number error

Let us know if this resolves your issue.

Regards,

Meenakshi

Legend
February 27, 2016

‌Is it by any chance asking for a QUALIFYING serial?