Participating Frequently

質問

I have a new computor with windows 7 and Office 2016. Loaded Acrobat Standard DC. When I open the program the main screen comes up and immediatly closes. How do I get the program to stay open?

Forum|Forum|9 years ago
April 8, 2016
返信数 2.
1036 ビュー

Loaded Acrobat Standard DC. When I open the program the main screen comes up and immediatly closes. How do I get the program to stay open?

このトピックへの返信は締め切られました。

Community Manager

Community Manager

Hi Steve Wilson,

Please try cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and restart our system.

Then try to re-install Acrobat Standard DC from this link: Download Pro or Standard versions of Acrobat DC, XI, or X

Let us know if issue still persists.

Regards,

Meenakshi

stevew21529033作成者

Participating Frequently

The issue still persists. The program opens for a split second and immediately closes.

Steve Wilson

(901) 373-5100 (Main)

(901) 333-8064

1847 Vanderhorn Dr.

Memphis, Tn. 38134

stevew21529033作成者

Participating Frequently

Have you attached the file or sent me an email?

I didn't find any log file.

Regards,
Rave

Did you get the file I sent this morning?

Steve Wilson

(901) 373-5100 (Main)

(901) 333-8064

1847 Vanderhorn Dr.

Memphis, Tn. 38134

Legend

moved from Connect- Community Connections to Installing, Updating, & Subscribing to Acrobat