Questions

Hello I've been using the ExtractPDF API for a while now but have recently been getting these errors:ServiceApiError: BAD_PDF - Unable to extract content.: The input file is not a PDF file The most recent had a tracking ID - 51ba6902-fd2d-4543-ad7a-e8b35a26d58cand error code - BAD_PDF_FILE_TYPE This is happening to files that I've put through the API before and they worked and they are PDF files. Can anyone help with this? Thanks

Hello, I have implemented the Adobe Embed API with IN LINE view mode in our platform PDF Rendering. There are two questions I would ask: 1. How to change the background color of the PDF wrapper, as far as I know, the default background color is white, I need to change it to transparent or or adjust it to the background color on my website page.  I can't modify directly to the DOM element since it uses an iframe to render the PDF.I have read the same topic here but it only works with older version SDK.(see the attachments) 2. How do we change each page's gutter/gap size?I don't see the option to change this in the documentation. Anyone know how to achieve this?Thank you. 

I am using the PDF service API, but I'm unable to convert PPT to PDF and DOC to PDF. I have an enterprise version, so why can't I use this service? I had to create a free tier account to use it. 

Hello,  I am trying to use Adobe API for PDF processing, but I receive an error: {"error": {"code": "CORRUPT_DOCUMENT","message": "The input file appears to be corrupted and cannot be processed.; requestId=09b7def5-1615-4584-9551-d925e7e12b42"}} My request body is:  {"$content-type": "multipart/form-data","$multipart": [{"headers": {"Content-Disposition": "form-data; name=\"inputFileName\""},"body": "OoPdfFormExample.pdf"},{"headers": {"Content-Disposition": "form-data; name=\"intent\""},"body": "PDF_TO_EXCEL"},{"headers": {"Content-Disposition": "form-data; name=\"targetFormat\""},"body": "XLSX"},{"headers": {"Content-Disposition": "form-data; name=\"InputFile0\""},"body": "base64Content"}]}    If I decode the base64Content, I can regenerate my PDF file back, so I don't think there is an issue on the file side.  I also tried with other sample files, but everytime I have same error code in response. Can I know the root cause of thi

Our firm is interested in exploring using Adobe Document Cloud and Adobe PDF Services API to build a web-based document management platform for a 100ish employee law firm.  I've submitted the form at https://developer.adobe.com/document-services/pricing/contact/sales/ several times over the last month and have yet to receive any response.  Judging from other recent posts on this forum, I'm not the only one.  Can someone from sales reach out to me to discuss our use case? Thank you.   

I was testing out the api locally, and maybe hit the /operation/autotag/ endpoint 1-3 times, when I noticed the usage number spiked to 300.  Is this normal for this endpoint or is there an issue that needs to be corrected here?  Wondering if anyone else has this issue. I'm concerned that a low usage would cause it to be in the 300's, in which case rendering this service unaffordable for my team.

Hi, The doc genration is failing when JSON has any html tags. Follwing is one of the example{"Sample field": "<p>Test</p> <p><em><strong>Test</strong></em></p>"} Referring in the document template as {{Sample field}} API failing with the following error  Name  Value  code  INVALID_JOB_ID  message  Invalid job id present in path param. Can someone help us if we are missing anything wrong here.

I'm trying to add a PDF viewer into my page which makes it possible to add comments to the file and save the changes in the original file. Everything works well but I've ran into the problem that I do not get a "Save" button after making changes to the file, only a "Download". I've already set both enableAnottationsAPIs and includePDFAnnotations to true yet I still only get the "Download". Please let me know if you need more info

With the new "viewer.js" update we can start the viewer in TWO_COLUMN_FIT_PAGE, which is very nice 🙂 The problem is that we also need "Show Cover Page" to be on by default I haven't found any setting/setup for this and neither any API call. If there was an API call I could load the PDF, then switch to "TWO_COLUMN_FIT_PAGE" and then "Show Cover Page" through the API when it is done It would also be nice to be able to hide this function / types, e.g. either you see "single pages" or "spreads with cover-page". Anyone know how to achieve this?

Hi all, I've been trying to find a tool which I can use to find and replace some text in pdf files. We have Adobe Pro and we can totally do it manually but it will be very tedious and time consuming since we have thousands of files. Is there a way we can do it programmatically? As far as I've known there is Adobe DC that has API that we can use, but rather than that, is there any libraries (C#, Python, etc) we can download and use it directly without calling APIs? Thank you in advance,D

I am developing an app from kodular.  So in that app I want to give users the freedom of scrolling easily and searching text in the pdf. On other side I am using google drive, a file hosting website. So I have uploaded the pdf on google drive.  Now as you will tell me the steps , I would follow them to link that pdf with adobe embed viewer extension. The extension is available on deephost , from there I would link it with my app.

Hi, We are getting the input as number that needs to be formatted as currency in the generated document.  Do we have any tags that needs to be used in the document to format a number as currency? TIA

I'm using to extract the images from PDF using PDF Extract API. But some of the images not extracted and showing blank images in folder. Blank page also extracted as images.  Please check with attached sample and fix the bug in Extract API ASAP.

I have seen tutorials on extracting text content from pdf using pdfservices-sdk. I would like to understand how to extract images in the pdf using the sdk(python).I have tried extracting the images using pdfextract api. i would like to do the same using pdfservices-sdk

I have a DOCX file that I want to open, replace some text in it, and then save it as a PDF. Is it possible to do this using the Acrobat Services API?

Im getting this error when converting docx to pdf , the docx is protected and i know the password, so i want to bypass the password before converting.{"Source file is protected and cannot be processed.; requestId=48671aa7-a481-47d8-a707-2d980edffd2d"}

Is there any API available to compare PDF files or any other approach to compare pdf using Acrobat A

i know the password , but removing protection is failingemoveProtectionOperation removeProtectionOperation = RemoveProtectionOperation.CreateNew();// Set operation input from a source file.FileRef sourceFileRef = FileRef.CreateFromLocalFile(@"test.docx");removeProtectionOperation.SetInput(sourceFileRef);// Set the password for removing security from a PDF document.removeProtectionOperation.SetPassword("password");// Execute the operation.FileRef result = removeProtectionOperation.Execute(executionContext);

Hi,I have been using the .net SDK for quite a while using the internal document upload (uploading assets to adobe cloud). I want to leverage the external storage feature of Acrobat Services API, specifically to uses pre-signed urls from a S3 Object, but it seems that the SDK yet does not support external storage?Is there any information when to expect this possibility in the .net sdk?Thank you,Stefan

Hi all,  I am trying to user the Service API to do some document conversion from word to pdf that is compressed and linerized. I have the files on AOS s3 and I am using the external service to get and pusth the files to S# with signed urls. I have this working (it was not easy). I call the create document service and it fetches a word doc converts it and pushes it back to my bucket, Then I do the same process for compress and again it fetches the document compresses it the pushed it back to my S3 bucket, Then finally I do the same to linerize the document. So in totak the document has been transfered back and forth 3 times. Is there any way I can set a compression level and linerization option in the create document. I can not imagine why I would ever want to create a PDF that is no linerized so can we just have that be a standard option?  Is there a better way to do this?    

I want to create a Power Auotmate flow that will save a PDF in PDF/A (1 or 2) format.How can I accomplish this?

I added an application created with Angular 16 as a custom app in Teams.I'm using the PDF Embedded Api to display PDF files, but when I display them in "full screen mode" in the Teams app, I can't press the search or exit buttons in the top menu.The same operations can be performed without any problems in the browser version of Teams.Are there any other users facing issues like this? Can Not Use Only Teams App

Hi, everyone, have any of you worked with the API service for java before? I've been trying to get the pricing information but haven't had any luck and people in the company is pushing, if anyone has info on this I would really appreaciate it if you share it with me! Thanks!

Today we release version 4.0 of the Python SDK, bringing support for *all* APIs in the Acrobat Services umbrella as well as supporting using webhook notifiers and external file storage. The release notes (https://developer.adobe.com/document-services/docs/overview/releasenotes/#400-may-22-2024-major-release) detail it more, and the quick start guides/docs/etc have been updated with newer code samples.

I'm using PDF Embed API in Filemaker application through its webViewer object.It's working in Filemaker Pro (a desktop version of the solution) but through web direct(web-based of the same solution) it's not working.I have provided the correct key based on the domain as shown below but it seems Embed API still consider it as not authorizedI have registered the domain correctly.Any help regarding this?