Questions

Hello community,   I would like to test the Services API Free Trail and started the 6-month free trail but it doesn't work. I get always following failure:   What it the problem? I refreshed the browser several times and also tried other browsers... Thanks a lot and best regards Marcel

We create pdf files from a Word template and JSON data. Sometimes (app 5%) we find pdf files where some characters are replaced by a different font, and font size. If we submit the same data several times it will eventually get correct formatted, despite no changes at all in the source data. The affected font in the Word template is Arial Unicode MS 10pt. The font is fully embedded in the Word template.Grateful for help how to get this 100% stable.  

Hi,yesterday my PDF Embed API stopped working properly for no reason.If I load it more than once in the same page, without refreshing, it gives me the error 'index.js:44 Uncaught dc-core loaded twice'.I didn't edit anything about it. This is the code:<script src="https://documentservices.adobe.com/view-sdk/viewer.js"></script>               <script type="text/javascript">                var pdfurl = <?php echo json_encode($pdfUrl ?? null) ?>;                var pdfname = <?php echo json_encode($pdfName ?? null) ?>;                document.addEventListener("adobe_dc_view_sdk.ready", function(){                     var adobeDCView = new AdobeDC.View({clientId: ".............", divId: "adobe-dc-view"});           

I'm in love with Liquid Mode in Adobe Acrobat Reader. I need to do something similar but for a specific use case and with extended capabilities. I'm attempting to do this in python for proof of concept. I have successfully processed a PDF with the incredibly helpful guide provided here. However, now I want to take that JSON output and create a new PDF that displays properly on my phone. I can't seem to find anyway to do this, and I find all the docs incredibly confusing - Document Generation API seems to want a word doc template? I don't want to use a Word Doc to do it, I just want to take the structured data that I have and display it on a smaller page.  I thought I might be able to use Linearization, but it seems there's no linearization module included anymore with the SDK, and there's no example for python on that page. Am I correct that there's no API to access Adobe Acrobat Express Liquid Mode? (I've emailed support about this, but haven't heard a peep back.) It seems l

I have followed the code reference (ref: https://www.adobe.io/apis/documentcloud/dcsdk/pdf-services.html) needed for converting a PDF to DOCX, and that works as expected. However the same code also locks the PDF file and I am unable to delete the PDF file during the same function call. I am attaching both the code that I have written as well as the error that I get on trying to delete the PDF file that is opened byFileRef sourceFileRef = FileRef.CreateFromLocalFile(fullFilesPath + pdfFile); I checked for a dispose method for any of the objects that are initiated from the Adobe Services API, but there are none, I have (if you see the screenshot named PDF to word code) also set all objects to null, but that also does nothing. Regardless there should either be a close method to close the PDF file that was opened or a dispose method to do the same. Requesting a quick reply on this.

I've created a PDF using Adobe InDesign and was attempting to extract the text from the PDF using the API.  However, I'm getting the following error:Known exception encountered while executing operation ServiceApiError: BAD_PDF - Unable to extract content.: The input file contains font data that is corrupted or not supported Then further down:BAD_PDF_UNSUPPORTED_FONT  When I use the Export PDF API to turn the PDF file into a MSWord .docx file, then use Word to print to PDF, and try the Extract PDF API on the modified pdf file, I dont encounter the same problem.Does anyone know of a way to make the Extract API more forgiving?  IE Allowing me to get the desired result without jumping through additional hoops?   Or why the original PDF has been generated in a way that the Extract API doesnt like the font metadata.

Hello, I have an issue while converting documents to PDF using Power Automate and the Adobe PDF Services API.The flow is not complicated for my tests : The issue that i'm having is that the format change in the output file :Xlsx :    PDF : Does someone already encountered this error ? My input file has french formatted dates : DD/MM/YYYY and the output files seems to convert it into US format : MM/DD/YYYYThanks for your time !

Couple of years back this was not HIPAA compliance. But I see adobe has done some changes in that area, from the below url. Is it HIPAA compliance now, does Adobe sign Business Associate Agreement ? https://www.adobe.com/trust/compliance/hipaa-ready.html

Hello, I am facing an error when generating document using the API Adobe document generation in WORD.I haven't reach the API document limit per month as I start to use it. And you can find the document in the attachment. Thanks in advance for any insights!

I have noticed when i use Full Window Embed Mode   That  it works if the PDF and  HTML is in the same directory   Or  if I place  the HTML in the root  directory  and place the pdf elsewhere  It works perfectly But if I move the HTML  to a directory other than root the pdf will not  load unless the pdf is in the same directory  I have  tried  using  the full location in the API   ie  HTTP://www.domain etc    or relative path  ../  none work  anyone know  how I might overcome this 

I'm facing an issue when extracting a pdf. It only has 5 pages in total and it gave me a timeout error as below.  ERROR MESSAGE:description =ERROR - Unable to extract content. Internal error: Processing timeout; requestTrackingId=ec3aebd4-c2a8-49dd-a9bd-0a7864a7f2bd; statusCode=500; errorCode=TIMEOUT However, when I split the document into individual pages and hit the API for each page, the extraction works fine. So, I tried increasing the timeout config using the code below, but that does not seem to work. It is still giving me the same error.  client_config = ClientConfig.builder().with_connect_timeout(200000).with_read_timeout(600000).build()  Does anyone have any idea to resolve this? 

Hello,  I am trying to follow the tutorial here using the same docx and json file:.NET | Quickstarts | Document Generation API | Adobe PDF Services , but I got the error ServiceApiException  {"Error response received for the request: Cannot send a content-body with this verb-type."} Do you have any ideas why the tutorials does not work?

 

I'm creating an app for my company that uses the Adobe API. I need them to collab on the files using the shareable link. I know that manually if you go to a file on Acrobat Reader you can get the shareable link. But how do I get it from the API?The shareable link looks like this https://acrobat.adobe.com/id/{{Asset ID}} and I do have the Asset ID from the upload process. But If I access that link it saysThis happens even using the same account that I used to upload the file into my Adobe Internal Storage. On a side note, I don't know where this file is being upload, I can retrieve it using the GET Request but it doesn't show up on my Cloud files.

Hi,I'm using the embed API to display pdf in inline mode so the pdf are greatly integrated to the page. But those contains hyperlinks to another web page and when users open them, a new window is open in the browser and I would like to open that in the current tab. Is there a way to either :- chose between target _blank or _self- catch the event and prevent the link to be open to open it myself with Javascript If you want to visit the pages https://www.carenity.co.uk/give-my-opinion/surveys-completed

What is the Base URL and API Domain Name? I've a intesi group certificate. https://<base-url>/<API-domain-name>/csc/v0/oauth2/token

Hi all,I'd like to preface this post by saying I am not a developer, just someone who likes to use tools available to make work asier. I've created multiple Power Automate flows using the Acrobat API connector, and am now getting a lot of emaile about creating new credentials with OAuth2.0 or my flows will break (albeit not until Jan 2025).  I've gotten as far as creating the OAuth credential, but not sure how to complete the migration away from the old JWT.  When I click on the OAuth Server-to-server credential, I see the following fields that I can then copy and paste into the Adobe PDF Services Power Automate connector:    My question is this: What do I put in the Base64 encoded private key? In the JWT credentials, there was an option to generate a public/private access key, that downloaded a zip file containing the private key that I could then paste in there. I've clicked on the OAuth generate access token and entered that into the box,

Is it possible to export to PNG with specific settings like DPI and color? I need to export it in specific DPI and black and white. Similir as it can be done in Adobe Acrobat.I am trying the API to Export images but the quality of the image is not good.Thanks.

Hi everyone, I am able to convert a URL to PDF using the rest API with JWT credentials, but the same operation doesn’t succeed when switching to OAuth credentials. In the latter case, the PDF output (attached) only contains an error message followed by an error code.  In both approaches, the same http request is sent. Here is the (python) code for the OAuth approach:  # Load credentials PDF_SERVICES_CLIENT_ID = os.getenv('PDF_SERVICES_CLIENT_ID') PDF_SERVICES_CLIENT_SECRET = os.getenv('PDF_SERVICES_CLIENT_SECRET') # Obtain access token url_access_token = "https://ims-na1.adobelogin.com/ims/token/v3" headers = {'Content-Type': 'application/x-www-form-urlencoded'} payload = f'grant_type=client_credentials&client_id={PDF_SERVICES_CLIENT_ID}&client_secret={PDF_SERVICES_CLIENT_SECRET}&scope=AdobeID,openid,read_organizations,additional_info.projectedProductContext,additional_info.roles,adobeio_api,read_cli

I am looking  for the best  options  for securing  the pdfs  online   so only the API can call these  files  and  finding a way to prevent  the files  from being  downloaded  when viewed   I Have  Pluging for another site  Joomlatools Docman which can secure these files and embed in a pdf viewer but I would prefer to use the Adobe embed API one of their workarounds is to serve the files from Google Drive and link them to this system using the view only option    I tried this directly in the API  but it does not work. Any anyone have  any thoughts on how best to achieve this 

We use Adobe document services embedded within our application (within iframe) and are running into trouble when a user chooses to use browser auto fill data to complete fields within the pdf. The fields show populated in the browser, however when we call the save API the field's values are not included. If any of the fields are required the pdf won't save despite the user seeing values in all required fields. If all of the auto filled fields are not required the pdf saves but the values aren't included. I've found that if the user simply clicks in each field after they've been auto filled and without changing the value, then the values are captured as the user would expect. Using broswer dev tools the pdf field inputs have values, but the auto fill isn't triggering whatever event/action is necessary for Adobe document services to recognize it. I attempted to use javascript to mimic the user clicking into and out of each field, but because the pdf is within an iframe from a differ

I am extremely frustrated at this point. There must be an absolute gaping hole in the documentation and examples for this. I am using pdfservices-sdk version 3.5.1. I then followed this example from the ADOBE website. However, no matter what I do I get this error com.adobe.pdfservices.operation.exception.ServiceApiException: description ='index.html doesn't exist in archive.; requestId=341e7228-c0f5-4d5f-8fe2-bb1cd2a85587'; requestTrackingId='341e7228-c0f5-4d5f-8fe2-bb1cd2a85587'; statusCode=400; errorCode=MISSING_INDEX_HTML at com.adobe.pdfservices.operation.internal.api.PlatformApi.statusPoll(PlatformApi.java:115) at com.adobe.pdfservices.operation.pdfops.CreatePDFOperation.execute(CreatePDFOperation.java:209) The error is utter nonesense. I have created the most basic barebones example and it still tells me the file doesn't exist. It seems impossible. I mean the example I'm using its absolutely stripped down and matches to the T the requirements. I have a

I am trying to install the pdfservices-sdk, but it is breaking trying to build PyYaml.. see below Collecting PyYAML==6.0  Using cached PyYAML-6.0.tar.gz (124 kB)  Installing build dependencies ... done  Getting requirements to build wheel ... error  error: subprocess-exited-with-error    × Getting requirements to build wheel did not run successfully.  │ exit code: 1  ╰─> [48 lines of output]      running egg_info      writing lib/PyYAML.egg-info/PKG-INFO      writing dependency_links to lib/PyYAML.egg-info/dependency_links.txt      writing top-level names to lib/PyYAML.egg-info/top_level.txt      Traceback (most recent call last):        File "/Users/xxxx/Projects/envs/adobe/lib/python3.8/site-packages/pip/_vendor/pyproject_hooks/_in_process/_in_process.py", line 353, in <module>          main()    &

We just started using the inline PDF viewer and love it. Thank you for making this! 👍 However, we are encountering a problem on longer documents.  The first pages appear fine. After some point, the pages are blank. For example, I have a 13 page document. I see pages 1-11, but 12 and 13 are blank. Oddly, if I hit the page down button a number of times (side note: the page up/down is glitchy), pages 12 and 13 will eventually appear. Below is a screen shot. Thank you for your help!  

Hi,I have a simple docx document with just two tags {{Year}} and {{ReturnBy}}. When I pass JSON data to the DocumentMergeOperation and execute from .net SDK, getting the following exception. Adobe.PDFServicesSDK.exception.ServiceApiException: 'The input file appears to be corrupted and cannot be processed.; requestId=16db0c7b-c759-4d86-9a0a-fb93ccfeb303' I have attached the docx file for your reference. Below is the JSON data. {"Year":"2024", "ReturnBy":"January 30, 2024"} I have followed the .net SDK documentation https://developer.adobe.com/document-services/docs/overview/document-generation-api/gettingstarted/#generate-pdf-or-word-document