Questions

Anyone else been charged for an adobe stock subscription they don'y want  and didnt ask for? I am on an Adobe plan, and I did not want to pay for Adobe Stock. They have just taken off 23 pounds from my account and I would like a refund. I am to be honest, pretty shocked. The promotion of the Adobestock plan is misleading, I assumed it was part of my existing adobe plan which I have for photoshop. Refund please. 

Hello I am speaking with another account because my other one has been hacked.The e-mail address was [Moderator deleted private information. Please do not post private information like e-mails and phone numbers] and I assume it has been changed to [Moderator deleted private information. Please do not post private information like e-mails and phone numbers] (suggested by the gj****@mai***.*** in the first picture) I used to connect myself to Adobe with that google account but now I can't and you'll see multiple immages about that. I'm trying to get back my Google account but so far nothing worked. So I wondered if it possible de change my e-mail address to keep my monthly subscription!I can provide you the information you need to prove I'm the owner of this account in multiple ways like giving a part of the numbers of the credit card used for the paiment or the phone that used to be linked before it got changed during this night !   Can I do something to help?[Modera

I find Adobe Stock incredibly frustrating. I pay monthly for 10 credits. Dec, Jan, and Feb, I paid $30 a month. In that time I licensed 3 items. I checked the invoices, and I paid.  I have 0 available credits. I cannot access any customer support Why

I want to print out a free adobe stock image to hang in my bedroom but I'm not sure if that would be ok?

Hi, a colleague has licensed this image AdobeStock_461362851.It is very low quality. Metadata indicates it is a scan from a film camera shot in 1988.Regardless of the fact that it was scanned at large dimensions, the original image was apparently low quality by current standards and is unusable for the large format artwork it was licensed for. Please advise.Thank you.

If I'm understanding correctly, this is the spot to report AI generated artwork that is not labeled as such? I can't tell for certain, but the name of this account is Furyon AI Generated, the artwork looks very likely to be AI Generated, but none of the images are properly titled or tagged. https://stock.adobe.com/contributor/211252801/furyon-ai-generated

Hello All, I am having a hard time with the Adobe Stock search engine. I am searching for Product Catalog templates, filtering my results to show InDesign templates.The search results are showing me about 50% catalogs, and 50% brochures, portfolios, company profiles, etc... giving me about 26 pages of inflated and largely useless search results. Is there a way to force the engine to ONLY show files with the word "catalog"?  Thanks!

Hallo, ich möchte gerne einige Fotos auf unserer Vereinshomepage nutzen. Reicht es, wenn ich unter dem Bild den Copyrighthinweis mache? Ich lese immer wieder mal was von IPTC Daten, gehe davon aus, dass das die Daten unter Eigenschaften >> Details sind. Muss da auch noch was bei Copyright stehen, wenn das Feld leer ist? Darf ich da überhaupt selbst was eintragen? GrußSteffen

Hello I hit the wrong button when trying to add an image to a Lightbox and ended up licensing it #116388456. Could it be undone please or re-credited?

Why i have a problem with this free trial?Thanks.

I work for a marketing department that uses stock assets for presentations to the footwear industry, and AI generated art is turning Adobe Stock into a minefield. I am wasting time scrutinizing photos of generic shoes for weird aberrations in design and human anatomy. Please require an "AI Art" or "AI Generated" tag on all artwork that qualifies, so it can be excluded from search results. Thank you.

Hallo,ich möchte digitale Produkte / Printables auf Plattformen wie etsy anbieten. Dafür möchte ich gerne Stockmedien aus meinem Adobe Stock Abo verwenden.Welche Einschränkungen gibt es dabei? Ich habe gesehen, dass ich Bilder mit einer Standard-Lizenz nicht als Motive für "Handelswaren" wie Kaffeetassen etc. verwenden darf.Bei den digitalen Produkten handelt es sich allerdings um ausdruckbare oder rein digitale PDFs, bei denen  Stock-Bilder nur einen Teil der Gesamtkomposition darstellen (steht nicht für sich).Es würde sich auch um sehr geringe Stückzahlen zu sehr niedrigen Preisen handeln.Vielen Dank für eure Hilfe!Benjamin

Hi I'm on a trial of Adobe Stock and I was wondering do the free items get deducted from your 10 credit allocation or are you able to download free items at will ThanksSteve 

How can I share an Audio Stock library folder with others, in a way that enables the recipient of the link to listen in on the tracks I selected? I can create a link, but when others click on it, they see the tracks, but cannot listen to them.

How do i return a stock image? I purchased this image 255317038  because that and the others like it said "vector" in the title, and it was a jpg. This is misleading and adobe should not permit contributers to misidentify their images so that we download them by mistake.  I cannot find how you report an image or how you request a credit anywhere so I am posting here. Please advise.

This is just to say I'm very disappointed that Adobe has chosen to take up AI art as it very clearly harms our community. Second, I hope they provide an appropriate tool to filter generated items out of their stock catalog. I have no interest in using it in my commercial work and find it annoying to browse their catalog as a result. I would be happy to switch my service to a provider that does not include AI-generated work if they won't. Sure I'm not alone on this.

In an online discussion about AI generated images and how Adobe Stock is now accepting them someone linked to a portfolio of a person who has publicllly stated that they are submitting AI images to Adobe Stock. There was also a link to Adobe Stocks info on submitting AI images, which states," Label, title, and tag content as Generative AI illustrations.To properly review your content and surface it to customers, clearly label content that has been made using generative AI tools. Only content that has been properly labeled can be selected for inclusion in content highlight galleries, customer research requests, and other promotional materials. Identify any generative AI art as illustration, even if it looks like a photograph - only content primarily created using a camera can be submitted as photos."But this person does not have anything labeled as AI in their portfolio. At a glance one might think many of them are photographs. With some though, close inspection mistakes can be see

I recently downloaded a stock image that I assumed was vector art based on the appearance and no mention of AI-generated in the title or tags only to find this was a generated image, is there a way of reporting or flagging these as it is not possible from the preview to determine these are no vector art.Below is an example that appears to be a vector but once zoomed in has prominent AI-generated artefacts:   This is very disappointing in terms of quality control on the platform. 

I am on a 10 image per month plan and I belive I had about 3 images available. But now I go to download an image and it says I have to buy the image. When I check the account, it says "No Plan". Yet, when look at all my Adobe plans, it shows that I have an active Adobe Stock plan with the next payment on March 3. I don't understand why it's saying "No Plan".

How do I report a file from Adobe Stock who was supposed to be a vector file and is not?Just downloaded file #300189025 and it's not a vector-based! This is not the first time this happend and it feels like i've been riped-offfff....

Hallo, wir haben vor kurzem drei Bilder bei Adobe Stock gekauft, und nach dem Lizenzkauf festgestellt, daß die Qualität der Bilder nicht unseren Erwartungen entspricht. Es handelt sich um folgende Bilder: AdobeStock_567057836  (Dies ist ein AI generiertes Bild, welches bei näherer Betrachtung viele Mängel zeigt und komplett unbrauchbar ist) AdobeStock_46146944    (Dies ist ein 3D generiertes Bild mit sehr grober Geometrie, Gartenszene sieht unecht aus) AdobeStock_553792004  (Dieses Bild ist unscharf, out of focus) Wir haben auf der stock.adobe.com Seite keine Möglichkeit gefunden, einen Reklamationsvorgang einzuleiten, darum wenden wir uns jetzt hier an den Support. Eine Rückgabe der Credits wäre in diesem Fall wünschenswert.

I am accidently bought the wrong image, is any way to fix please? Thanks.Right image . #378081092

Hallo,ich bin für die Homepage unseres Fußballvereins verantwortlich und auf der Suche nach passenden Fotos. Ich wollte fragen, ob ich als Privatperson Stock Fotos downloaden und dann für unsere Vereinshomepage verwenden darf? Liebe GrüßeSteffen

Silly, naive me - I thought "free" meant "free." I only this year relented to try Premiere Pro and After Effects after years of being a die-hard Final Cut Pro/Motion gal (the one-time buy purchasing  plan is certainly more appealing than the monthly fee until you die). I decided the Creative Cloud made more sense, since I was interested in the design programs, too. Adobe offered me the "free" downloads" from their stock service, and I stupidly bit and grabbed a few images. I thought I canceled before any further monthly fees were incurred. Today I noticed the first of what is apparently a year's worth of monthly fees - I tried to cancel again, but of course, there's a hefty cancellation fee if I want to cancel today. I feel like such a sucker. And stupid me - I actually thought Adobe was an ethical, straight-shooting company. No matter how much I like Creative Cloud, this will definitely be my first and only year of membership.

https://stock.adobe.com/uk/images/seamless-pattern-with-birds-owls-squirrel-raccoon-flowers-and-leaves-on-a-white-background/186421481 wont can't open this in illustrator. If we drag this into photoshop we have missing items? please can someone help.