Questions

There has been a problem with Stock Adobe for two months.Even though I purchased a monthly plan of 10 downloads, I can't download photos and songs. The plan in the administrative tabs is visible, but not on stock adobe. Please fix this error that is on the Stock Adobe website. 

Hi there,I'm trying to remove all the licenses for all of my currently licensed images.How can I go about doing that?Thanks,-S

I licensed asset #141264343 and am now getting a message that it's no longer available? How is that possible if it's an image I already paid for?  

Hallo zusammen,ich habe seit einiger Zeit ein stock-Jahresabo (10 Bilder mtl.) mit monatlicher Zahlung. Ich beabsichtige, genau zum Ende des Vertragsjahres zu kündigen, da ich weder Geld noch Lizenzen verschenken möchte. Leider kann ich nicht erkennen, an welchem Tag der Vertrag um ein weiteres Jahr verlängert wird.Gibt es die Möglichkeit, zum Ende der Vertragslaufzeit zu kündigen? Oder wird die Kündigung immer sofort aktiviert?Kann jemand helfen?Vielen Dank im Voraus. 

Hello, there are 2 or 3 images that interest me for the logo of a security application in which I will later market, some of these images are as they were downloaded, and others are slightly modified, I would be interested in acquiring the extended license, but since I still have it The application is in the testing stage, first I want to understand what this license contemplates, these images will be used as the cover of a security application created in a python code that I will later market to the different app stores, and google play store, It will be multiplatform, this application also has functionalities to send emails to recover the account or activate the account, or activate the two-step authentication, these emails will also carry the logo or the images that I will acquire in the extended licenses. Each user who creates their account in the application will see that image, each user who forgets their login password in the app will see the image of the logo as well. So I want

I use an adobe stock account provided by my employer. On Wednesday was working perfectly, but since yesterday on available quota it states 'no plan'. The account is paid for via StockCat and they say it is all paid up so should be functioning correctly. Other members of our team who access the same stock account are having the same issue.Any help would be appreciated 🙂 

If I create videos on YouTube to teach social media posts designs using Photoshop, and these designs use in it assets of Adobe stock,  Can I use assets of Adobe stock ( standard license)?

I was playing with the newly installed Adobe express and clicked photos with the "crown" icon (premium)?Now they are listed in my licence history as "included in Adobe express plan". What does it mean? There was no alert I am buying anything.I dont want to buy them??!!I dont want/need them! How to remove them?I want to be sure I will not be charge! thanks for aby feedback

Wir möchten unser Tochterunternehmen in unserem Account bei AdobeStock einrichten. Ist es möglich unter einem AdobeStock-Account, zwei Firmen laufen zu lassen, also auch mit zwei unterschiedlichen Abrechnungen (Kontodaten)? 

I have been a member of creative cloud and paid since 2015, a customer of stock since 2021 which i pay over 44$ a month for 10 images.    I have never asked a refund for anything.  Yesterday I accidentally downloaded a premium image.  I did not realize it was premium, even if I remove it from the search BTW, and now I lost 67 credits for an image that I consider very average and was just using for filler.  I contacted chat customer service, their answer was: "If you have purchased the premium image we could have helped you with the refund, but since it was exchanged with the standard images the changed can't be reversed." what does that even mean?? I did not exchange anything.   I won't use the image and I want my 6+ months worth of credits back (67 credits).  I am a loyal customer but definately will no longer be if I don't get these credits back! image is: 591498293   [moderator cured the topics. This is not for "Stock API"]

Hello,I am a freelance video editor using Premiere Pro to edit short advertisements and I tend to use a lot of Adobe Stock templates. Recently I completed a project and the client requested the project/source file along with the final product because they may need to adjust the text later down the line after a change in brand messaging. What would be the procedure in order to share project files including the Essential Graphics I licensed? Surely if I have already paid for the graphics licensing, the client will not have to license them again. If this is NOT the case, is there anything I can do to ensure the client gets the full editable project file and everything included? Thank you in advance for your advice. I look to this forum for help and I appreciate all the support I can get.

While browsing I licensed asset #550954123 that I definitely do not need. Is there a way to return it and receive the credit back so I can license the asset I really need?

Hi, I accidentally licensed an image while scrolling in the feed. Is it possible to undo? I have no use for the image and would like to keep my credit for something more useful.  The file is #546500050.Thank you!

Hi There, I have a new pets blog. Yesterday I came up with an idea to integrate adobe stock on my website.  The idea is to make a new page for Animals phtots and display all the animals images on that page and users can search for their image. I had a research on this idea but could not find any insight on how to connect Stock with my wordpress website. Can someone please help me out please.   [moderator deleted the link to the external website]

Show SlidesBy Chm-Stepan Even though I have selected a new backgound/border colour and it is shown on the essential graphics panel in colour controls, that orange backgorund colour is still there... is there a technical issue?

I canceled my Adobe Stock trial weeks before and even received an email confirming the cancellation, but I still got charged 1,143.83 Thai Baht, Why did this happend? ,and how do I fix this issue because I do not wish to continue using the Adobe Stock service.

I'm looking for simple images of people juming into the sea; there are a lot of AI generative images now which is slightly concerning. How are these vetted? Some of the images are good, others are traight up awful. This one below seems to be a catamaran with the details of a whale, but titled "Dolphin Jumping our of the Water". Pretty bad offering this as a purchasable item. 

Why is there suddenly a limit imposed on my 'licsenced for free' images?  I have suddenly (today) been told I've reached my daily limit of downloading from here:  https://stock.adobe.com/uk/free and the person in chat has told me I now need a subscription - but I only want to use the FREE images, and not the paid for images.....

I have discovered that I can download pictures from the stock creative cloud with my educational license plan from my college. Can I use those in an online presentation open to everybody? can I use them in publishing books? and finally, can I use them on my private website?  

I tried the free trial with the intent of cancelling it as soon as I downloaded the image. Unfortunately, it wouldn't let me cancel. Because of this, I have now been charged £23.99 for a single image. I would like an immediate refund.

I have run out of credits and under normal circumstances I would be able to buy individual assets or upgrade my plan. It seems I am not able to do this and not being shown any options. Please advise.

Hi im really hoping to get some clarity on this topic. I have read and read and read the Adobe Stock license information and terms of use and spend hours trying to find a legit response. It is my understanding that I can buy an extended license of an image and use it on T shirts to sell on my website and in person stores. Can anyone verify this information is correct? I know the terms of use state that it can but I want to do everything correctly before I start selling merchandise. Thank you in advance.

I purchased/downloaded a stock image however the resolution is very poor and image is pixelated. AdobeStock_340525187.    Screen shot of 300dpi image showing poor quality. Original download attached.   [moderator deleted the original attached asset. Please do not attach original files here]

I've downloaded an image, AdobeStock_30167583.ai.It's unviewable muchless editable or useable.The image loads at less than a 1/4 inch. Any suggestions, can I get my credit back?Thanks!  

Hi Everyone, my name is ibrahim just wondering is it okay to use images of a standard license for a point of sale system. why im asking because im confused as it says online i think you can use standard license for comercial use but not for products i think please can you let me know.Thanks ibrahim,