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Participating Frequently
July 9, 2026
Answered

I'll try to sign in to contributor but it always im ineligble for the service. I try many way like change email, change device, and change connection. But it always say ineligble for the service

  • July 9, 2026
  • 3 replies
  • 38 views

So im new at adobe stock contributor and i want to sign up. i already pass the first step but when i want to go to second step it says im ineligble for use the product or service. I already change everything, Device, Connection (wifi to internet), email. Can someone help me

    Correct answer Nancy OShea

    Sadly, no.  You won’t be able to join due to localized anti-fraud vetting, legal compliance and trade sanction implementations.  

    Sorry. 

     

    3 replies

    algwlAuthor
    Participating Frequently
    July 9, 2026

    i live in indonesia i check its good, i dont know if it was restricted

    daniellei4510
    Community Expert
    Community Expert
    July 9, 2026

    This is the result of a google search, so I don't know how accurate it is:

    While Indonesia is generally a supported country for Adobe Stock Contributors, many users attempting to register from there have been facing widespread blocks, geo-restrictions, and phone verification errors. [1234]

    These blocks are largely due to ongoing fraud and money-laundering concerns. Users frequently experience the following issues

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
    algwlAuthor
    Participating Frequently
    July 9, 2026

    owh so for my country is it restricted for now or banned?

    Nancy OShea
    Community Expert
    Community Expert
    July 9, 2026

    In which country do you reside?

    Your region might be subject to a geolocation block. 

    Nancy O'Shea— Product User & Community Expert
    algwlAuthor
    Participating Frequently
    July 9, 2026

    i live in indonesia, is it acceptable

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    July 9, 2026

    Sadly, no.  You won’t be able to join due to localized anti-fraud vetting, legal compliance and trade sanction implementations.  

    Sorry. 

     

    Nancy O'Shea— Product User & Community Expert
    daniellei4510
    Community Expert
    Community Expert
    July 9, 2026

    Are you 18? Did you submit a tax form?

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
    algwlAuthor
    Participating Frequently
    July 9, 2026

    i can't sign in so im not even get a tax form