Questions

Hello, I am new member. I started to upload my pictures ans already 47 from them was checked and approved. But i cant see them at my profile, it is empty. So i cant understand what should i do, also is it mean that buyers dont see my pictures? Help please. 

My author's account on Adobe Stock has been blocked. I have not received any letter about the reasons for the blocking. There were about 30,000 jobs on the account, I worked with stock for 5 years and now I'm being blocked without any explanation. I have written many letters with questions, but there is no answer. The Bot responds to me in the chat without any specifics.   Where can I get an answer about the reasons for blocking, tell me?   [Moderator moved the thread to the correct forum]

The attached PNG files, transparent background, were not accepted in Adobe Stock due to quality issues.  I usually can spot quality issues when not accpted, but these have me stumped.  The focus appears to be good...but any comments will be well received.

I'm thinking to upload same images in different aspect ratios as they use for different purposes like thumbnail, banner etc. Some images may crop up to 4 aspect ratios like 1:1, 16:9, 3:1, 4:1. Will this be cause image rejection? 

Hi, Actually I analyzed that the last two weeks has very less sales in comparison of weeks before them. I know there could be the reasons like the demand of assets, but I talked with some fellow contributors and they all experienced very less dwonloads. Do you guys also experienced this?

Hola, soy nueva en el stock, estoy aprendiendo,subí estas imágenes y fueron rechazadas por problemas de calidad, me pueden dar retroalimentación, como lo dije estoy aprendiendo sobre esto y me gustaría recibir consejos,sólo he vendido 2 vectores y quiero mejorar.Muchas gracias

Hi everyone! My old Adobe Stock account was blocked, can I withdraw funds from my new account to my old paypal account? The blocking was for inappropriate content design.

Hello readers,My Adobe Contributor account has been deactivated on December 14, 2023. I have sent mail to Adobe team about 5 times but till now I have not received any reply on my mail. Today it has been 75 days but till now I have not received any mail whether my account will be activated or not. I don't even know how much longer I have to wait. Or should I create a new account?

I have a question about the new clarification on generative AI submission rules.Actually, my sound question is related to the 2 items below.-Cannot contain personal names.-It cannot be implied that it is a depiction of an actual event that is newsworthy.My 1st Question: For example, I am someone who loves ancient history and mythology, and my general portfolio is predominant in this direction. This is my style and niche."Are mythological characters and people rejected because of their names?"My 2nd Question: I generally deal with historical events from 300 years ago. Plots dating back 300 years to ancient times. For example, like the prophet Moses splitting the red sea in two... " - It cannot be implied that it is a depiction of a real event that has news value. " Does this situation fall under this article? In fact, according to science, these events may not have happened, or according to skeptics, for some, they are real and for others, they are not. Are Thor, Odin or Moses considere

Hi there,unfortunately some of my uploaded images were rejected due to quality issues. Now I'm wondering if I could revise and improve some of these images and then give it another try. Or would that be considered spam because the pictures have already been rejected? I'm still relatively new here and have no experience with it. I would be very happy if you could share your experiences with me!  

Hello There,  I'm new on AS so i don't understand everything so i need your help (i'm french also so sorry if i do some mistakes as well)  I've submitted my first photo and it has been rejected i don't really understand why to be honest so if someone can help me and give some advices it would so kind. i wish everyone a nice day 

Hi there!Why are my designs not selling? Please help me how can I increase my account. How can I sell more, please help me sell.       

Hi, If I submit my images in PNG format without any transparent backround is it acceptable or is it a problem? And we should submit them in JPG?

I submitted a payout request on 06/02/24.Still I'm not received any payment. Alredy 10 business days is completed, still I'm not received any payment on my account 

Hello, can someone explain to me why this photo was rejected? It is real photo taken by me and NO AI was used in any way. I used Photoshop to reduce smoggy haze and to intensify colors a litlle as I usually do. Title and the keywords are about winter forest and a place where this photo was taken.If the reason is about low quality of the shot that’s one thing and ok. And usually if the reason is about low quality Adobe indicates it. But the reason of rejection this time Adobe says:- Non compliant use of another artist’s name.- Undeclared Generative AI Content.- Content not compliant with overall guidelines:

Hello, everyone! This is my very first time in the stock photography world and I'm looking for feedback on what the quality issues are here. It's my first reviewed submission, and I understand that I'll have much to learn to be able to contribute at a high level. I sincerely appreciate any feedback and thank you all for your time! 

hi,  i'm not sure why my photos are rejected. Can someone please shed a bit of light? Below are 2 examples but the whole batch contains around 30 photos all of them are captured using drone. [Moderator moved the thread to the correct forum]

Hi everyone, I hope you are doing well. I have a question about the requirements of Vector files if anyone can answer my question correctly then I will be glad. So I mostly work with vector files and checked the "Vector Requirements" on Adobe Stock Contributor. So in the requirement under the "Organizing your layer" section, they mentioned, "Don't include all assets on one layer or in one group". I attached the Screenshot. So I want to know are they talking about Layers or Sub-Layers? I attached a screenshot of two examples. In "Single Layer Screenshot" I placed the heart elements and the black background in a single layer (obviously with a separate group if needed). In the "Double Layer Screenshot" I placed the heart elements and black background in separate layers. So can anyone please guide me on which one is correct? I always add a background in my design so it's important to create a separate layer for just the background or I can add the background in a s

I AI is going to kill me!  15 years as a stock contributor and I just can't catch the problems in my pictures. I am told to watch for eyes fingers and nose and mouth. most babies or people don't have two exact eyes but I selected the closest pictures. There were 70 in this batch and I paid a  keyworder.1, st question, can we add keywords after acceptance?2nd what is wrong with these pictures?

Announced by Raul Ceron on the Adobe Stock Contributors Discord channel this morning:    "As some of you may have noticed already, we have established some limits to the number of assets you can have pending moderation at once. If you reach that limit, you will have to wait until the moderation process is complete for your files before being able to submit new assets for consideration. We hope this will unclog the moderation queue and result in better waiting times from now on. The maximum number of assets you can have waiting for moderation will depend on several factors and will be adapted to the global queue. Thanks for your understanding and patience."

They reject me this image for trademarks But I didn't have any trademarks, I try to erase all the marks can you help me with some information aboutThanks for you help.     

Hello, my account was closed due to illegal downloads made from my account. On the day of the download, I urgently sent an email stating my suspicion of illegal downloading and requested an investigation, yet I received an email stating that my account will not be reopened. What can I do about this? I have attached the image of the email I wrote regarding this topic below.     [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]    

Hi, I have a question. Can I use a .jpg image and at the same time use a video generated for that image, as different files? I mean, the videos are created from a static image .jpg, what I want is to upload that image as a separate file from your video .mp4 warning in the title of the image that "this image has video" I have already done the test and I do not see that Adobe will put me sticks, but I want to reuse the images with which I generate the videos and I do not want to do anything wrong. Thanks for your time.Translated with DeepL.com (free version)

Hi everyone,I am wondering why my accepted submissions to adobe stock are so few and infrequent. The ones that I feel may have a chance of not qualifying make it in and some of the really good, crisp, sometimes unique pieces always fall short. I always upscale my images, save them down correctly,  check off that they are AI and add relevant tags and don't use other artists designs yet my accepatnce rate is probably 1/10Can anyone shed light on how their submissions get accepted or other things i could try to add or look out for when creating AI imagesPlease and thankyou Bw Mitchell  

Hi. I wonder why these 2 photos were declined. Both of them were shot by me and NO AI was used in any way. I've used Photoshop to remove trademarks on the fuel pumps and to increase the sky background on the photo with the car.Adobe says: Possible reasons: - Non compliant use of another artist’s name. - Undeclared Generative AI Content. - Content not compliant with overall guidelines:Can anyone explain the possible reasons? Thank you!   [moderator detached from unrelated thread]