Questions

I am a contributor and I do all my artwork using Adobe Illustration, Adobe Photoshop and Cinema 4d.  Recently I received notifications that a image were rejected because of AI generated content.  I have attached the artwork along with a screenshot of the working file. Please review and give a reasonable reason if this image is rejected.

 Dear Adobe Stock Support Team, I hope you’re doing well. I’m reaching out because I cannot upload video assets to my Adobe Stock account. Unfortunately, the option to upload videos is not visible, and I also cannot find the FTP server option, which I would prefer to use for my uploads. I have attached a screenshot of my account for your reference. Your prompt assistance in resolving this matter would be greatly appreciated, as I need to upload my video content as soon as possible. Thank you in advance for your help.Best regards,

Does Adobe Stock accept AI assets in its free collection? and also let me know what asset type it accepts in its free collection. 

Dear Adobe Stock Team, I hope this message finds you well. I am writing to share an idea with you. I am deeply disappointed by the banning of my account. I want to emphasize that every person working as an Adobe Stock contributor considers it a business, working hard to grow and improve, not just as a part-time job. For many contributors, this is their sole source of income. Unfortunately, Adobe Stock often bans accounts over minor mistakes or oversights by contributors, and many times, emails are not even received. I request Adobe Stock to consider that contributors invest a lot of effort into growing their accounts, from the beginning to achieving success. If they make a mistake or oversight, Adobe Stock should notify them via email, highlighting the mistake and issuing a warning. I am confident that every contributor would prefer to correct their mistakes rather than have their account banned. If Adobe Stock could send one or two warning emails, highlighting the errors, ev

I submitted many files weeks ago and they have yet to be rejected or approved. I just getting worried as it seems all my files are getting clogged. Please if someone can help me I would appreciate it thank you!

Hi, I have a question: When uploading an image generated using AI tools to Adobe after tracing it, is it necessary to add the 'Created using Generative AI tools' label? If it is not added, is there a risk of the account being banned?   [Moderator moved the thread to the correct forum]

Hello Everyone,my account got deactivated yesterday, but I didn’t receive any email from Adobe. When I contacted them via email, they replied with the following message: 'Your content may be removed, or your account may be deactivated, for not complying with these Account and Content Submission Guidelines. If your content has been removed, or your account blocked, due to a violation of our Terms (including these Account and Submission Guidelines), and you dispute the decision, you may file an appeal or use an out-of-court dispute resolution option (where applicable in your jurisdiction) by following the process here: https://www.adobe.com/trust/transparency.html Regards, Adobe Artist Relations' but they didn’t tell me the reason why my account was blocked. Please suggest what I should do and what I should write in the appeal since I don’t even know the reason for my account’s deactivation. Please help me. 

No to juz jest chamstwo!!wrzuciłem na stock zdjęcia z celowa nieostrością (kbokeh) a oni mi wszystkie odrzucili. Juz nawet nie chce mi sie tego tłumaczyć - buraki

Please help me,My account is getting some problems; it does not show my recently uploaded product and does not show my correct sell.  Best RegardsMd. Shkil Ahmed

Hi Cimmunity hope you are doing well i have a little question about the icons nomination  in july i got notifcation of the free collection some of my icons got nomminated in the nomination for 1$ i have places some of the images below these are the icons that got nominated for 1$ Now some days ago i again notifcation that i got assets eligible for nomination for 5$ here i mentioned them also  i am confused both the categories are single icons  but why the difference between the first ones nomination price and the price of the second ones  as both are icons and single icons please guide me community thanks have a nice day 

Come farsi conoscere al meglio per vendere le proprie foto?

I have problems with uploading videos. Most of them do not load on the site although all files have absolutely identical parameters and are made in the same program. Videos are AI generated, 3840x2160, H.264 codec, 5-11s duration, 50-150mb size, mp4 file format. I am getting the following error - "Filename couldn't be uploaded because it is not a valid file type.". I can't understand the pattern - some files get through, and some don't. Any thoughts? What can be the reason?

About a month ago, my Adobe Contributor account was blocked due to the creation of multiple accounts. I contacted Adobe through their "Contact Us" option for a resolution, and received a response saying that my account was blocked due to the detection of multiple accounts and to wait until the investigation was completed. However, there has been no progress for over a month. I always adhered to the guidelines, and when creating multiple accounts, I believed I had confirmed with Adobe's support that there would be no problem. Nevertheless, I regret causing inconvenience to Adobe.Being an Adobe Contributor is very important to me. I am considering deleting my current account and starting over with a new one. However, with Adobe conducting an investigation into multiple accounts, I am unsure whether I should proceed with creating a new account or wait for the investigation to conclude. I also wonder if the investigation is genuinely being conducted and if I will receive a conclusive

I am a new here , I uploaded 50 photograpy on adobe stock , still waiting thier approval or rejection since 3 mounths ....I think That's too much , I contnact the support wit almost send my auto replay that the have heavy trafic and they are too busy !

My Adobe stock contributor account is blocked, I have received a mail, why my account is blockedwithout mentioning any reason.

Hi there, I have a new account on Adobe Stock. Can I upload files to Adobe Stock with mobile data or modem? And you know the IP changes every time mobile data is turned on. So, can I upload files to adobe stock using my android phone's internet?  Best regards,

Goodafternoonit is very bad that just photos have to wait up to 8 weeks for an assessment, at the competitor it is within 5 working days, if you make seasonal images, the season is over after 8 weeks, what is the reason that it can take up to 8 weeks? if AI all images take too much time, the normal images should be given priority.no idea if a computer should review or if people really look at it 

Hi. Do Adobe Stock accept videos from iPhone 13?   [Moderator moved the thread to the correct forum]

Hello everyone:I need opinion as to why the following AI generated images have not been accepted. The reason for this is excessive noise, but it is almost non-existent. I want constructive criticism, please.Thank you!

ビデオのアップロードの際にログインしてもヘッダーにアップロードが表示されず、SFTPクライアントに使用する詳細情報のリンクが表示されなくなりました。対処方法をご教授願います

Can someone could give me feedback? Adobe told is because of  "Quality issues" but the photos are 1800x2400, any idea?

One of the other agencies I contributed to raised this issue a whileback. What happens if an artist dies? Obviously his or her paymentswill continute, but can one nominate a recipient, a spouse for instance,for such an event, to ease the process? I am nearing retirement, and updating all my logons to the stock sites I contribute to, and will leave this with my wife to access my account after. She can decide whether to delete the account as she wishes

Can Adobe implement Alipay or Wechat pay as payment method other than Paypal ?First, Paypal cuts off a lot of fees, which are far much too expensive than the photos i sold..And comissions received in Paypal is hard to use offline.They cut off super high transaction fee for you to withdraw to local bank, or when you pay as your local currency,  mostly it is not accepted in a lot of asian countries.At least, funds in Alipay or Wechat pay can just be used as daily payment method, we dont have to withdraw anything, and no fees.It is a wallet all over the world. 

I upload video animation footage on adobe stock. In review dashboard, video image shows only my video background screen, which is yellow. The contain images not showing. I wander if someone can help me figure out what to do? I include the screen shoot below.

Hello. I just filled out my tax form for Adobe Stock. This process seemed a bit confusing to me, I guess I didn't understand some parts clearly.   I did the best I could and sent the tax form to Adobe Stock. When I look at my contributor account information, it says "Verified". English translation of the above; --------------------------------------------------- TAX INFORMATION   Form type: W-8BENStatus: VerifiedExpiration Date: 12/31/2027   (Download // Update) ---------------------------------------------------   Now what I want to ask you is, in this case, is the tax part of my account completed, do I need to do anything else? (As I said above, I have some hesitations because I could not clearly understand some parts while filling it out.)   Thank you.   [Moderator moved the thread to the correct forum]