Questions

Im trying to make adjustments to get better images in Adobe Firefly but its not showing anything where I can make these edits

Depuis ce matin, je n'arrive pas à générer une seule image, quel que soit le modèle utilisé et le prompt choisi. J'ai invariablement le message "Un problème est survenu. Veuillez réessayer ultérieurement." 

I'm trying to create an image on Firefly, but it says it's not accessible. I'm asking the administrator to contact me to fix it..

Bonjour,Dans l’espace mon compte (quand je clique sur le bouton bleu en haut à droite de l’écran), il est indiqué : Crédits restants : 156 / 2000Réinitialisation le 5 février 2026La date du prochain paiement est le 26 février, mais comme je lisais que la réinitialisation était le 5 février, j’ai utilisé beaucoup de crédits ces derniers jours.Le 5 février est aujourd’hui et il ne se passe rien... pas de nouveaux crédits !Est-ce qu’il s’agit d’un bug d’affichage ?Pourquoi est-il indiqué “réinitialisation le le 5 février” si ce n’est pas la cas ?Merci par avance pour votre aide !Bien cordialement

I saw Adobe’s recent announcement about unlimited generations using the Firefly video model. I’m subscribed to Creative Cloud and get 4000 AI credits monthly. When I use Firefly to create a video, it still charges me credits (500 for a typically low-quality firefly generation). Does the unlimited generations offer exclude Creative Cloud subscriptions to Firefly? Is it unlimited after my credits are used? I’ve searched but I can’t find a clear answer.

Load image - prompt - generate - image   change prompt - generate - exact same generation

Ich habe gestern von Adobe Firefly ein Testabbo bestellt und gezahlt. Die Cloud wurde auf meinem PC heruntergeladen aber ich habe keine Credits, so wie es beschrieben wurde.Das ist sehr unübersichtlich und ärgerlich. Ich kann keine Image to Video Szenen erstellen.  

 I want to delete all the 100% useless renderings that Firefly makes. Is this feature intentionally missing, or am I just not seeing it? Utterly useless garbage outputs, especially if you thought it could do text. Come on, Adobe, seriously? Like, you’re Adobe. Why not render the image elements and vectorize that, and render the text as typed on a layer above it? I don’t get it. So, since dozens of my attempts at getting a useful output from Firefly failed, I just realized I also cannot delete them. Am I missing it? Do I need to report and provide feedback? Upgrade to an even more expensive account? Let me know if there is a way.

Payment for the service package was made on 01/26/2026 in the amount of $11.99. No credits were provided for the month. 

Not a bug. Firefly produces great results, worth the credits and then randomly chucks an abomination out that I should be able to reject and reclaim credits for… if it’s particularly bad.

my adobe firefly account have some dowload troubles. ı can not download anything (photo and video), please help me about this feature. I can not working on my project. My download button is not working.

Hello experts! I use Nano Banana Pro for my real estate case every day, and I'm currently using Higgsfield AI because PS 1k res isn't enough for me. Is there any way i can generate in 4k? also i am in creative cloud plan and my credits are unused every month because these AI is not usually my expection. so how can i use them with better way?  

En Texto a Imagen: Desde hace un tiempo sólo me genera casi la misma imágen cada vez que cambio detalles en el prompt. Ahora además todo el tiempo me aparece ese texto: Que no se puede mostrar la imagen generada. La verdad así no puedo trabajar. Alguna idea de cómo puedo solucionarlo?  Gracias!

Hello. I'm tired of Veo 3.1 Fast or Veo 3.1; neither of them progresses to the image in the start frame. I've written a precise prompt, but the result is the same: lost credits, and the result is always different, not on the image itself. What's the reason?

Ich kann kein Bild mehr generieren und die Credits werden brav runterzählt

Dear Support Team, I purchased the Adobe Firefly subscription through the app, and the payment has already been deducted from my account. However, despite successful payment, the subscription is still not activated on my account. I am facing the following issues: 1. The amount has been deducted from my bank/UPI/Google Play. 2. The app still shows “Buy Subscription” instead of “Active”. 3. I tried restarting the app, clearing cache, logging out and logging in again, but the subscription is still not working. 4. My work is stuck because the credits/features are not available even after payment.   Here are my details for verification: App Name: Adobe Firefly   Device Used: Android MobileI request you to please activate my subscription as soon as possible or resolve this issue immediately.If needed, I can provide any additional details. Thank you,Mahendra Singh       personal info removed by mod- KR

firefly refuses every command

when i start generate videos from images, the firefly generate a video with a strange sources not related to the original image source completely, i make sure from my prompt, that waste my credits

how to make videos last longer than 5 seconds in Firefly. 5 seconds is too short to get a good idea across 

This is my prompt:“enhance this picture, keep it as close to the original as possible but make it more realistic with lights”Answer is:Prompt declinedOne or more words may not meet User Guidelines. Try changing your prompt. What the heck am I paying for??? Can’t hate Adobe enough. [abuse removed by moderator]

Right now firefly will use up your credits whether or not it produces a result. seems kind of unfair to me.

poder editar el texto en imagenes y videos