Questions

It would appear that Media Encoder is now applying a pretty aggressive black level shift to all footage rendered.  If I render to TIFF from After Effects from a 32 bit composition it looks perfect.  If I just send to Media Encoder and look at the preview, the preview "Source" and "Output" both are much much darker.  Anyone else seeing this?Simple solution, I think to myself, I'll just render out an uncompressed Animation Quicktime and load that into media encoder.  Same thing.  Big black level shift.  Has ME 2017 broken color consistency?

I have been trying to convert some small AVI files and cannot get audio to export.I have tried every codec, every setting combo, even every video format with zero success.I am on a Win7 64 bit machine:Intel Xenon Quad core processor16GB RAMNVIDIA High Def Audio card (drivers are up to date)Any thoughts, help, tips, recommended Sound Cards, whatever it takes, this is frustrating to the nth degree.I can do these conversions in Windows Movie Make just fine but there is no batch option (that I'm aware of) and Media Encoder used to handle these flawlessly.Help. Please!

Hi there,I'm editing 30 half hour or longer presentations and I want to find the quickest workflow for this...what would anyone suggest as the quickest/easiest way to export these?The last export was a custom one at:h.2641080p10,000 bitrateAnd it took absolutely forever... 6 hours plus in encoder.In FCPx there's a 'native' setting for exports (which although produces large files can then be batch transcoded in handbrake or similar) which is pretty fast to export. Is there something like this I could use on Premiere?Thanks!Jack

I have a specific client request to export an opening logo animation at 15,360 x 8,640. Although I cannot imagine 15k would show a difference to the naked eye when compared to 5k or even 8k, (which will in the end depend upon the projector they are using which I do not have the specs on) the client requested this format because it is being projected at an event.It appears as thought AME on all the codecs including QuickTime Animation, QuickTime Uncompressed, and a few others do not allow the Height of the frame to exceed 8,192 pixels. Odd as the maximum Width of the frame can go all the way up until 30,000 pixels!Ae rendering saves the day once again and allows me to export at the 15,360 x 8,640 which the client requested, but I am curious if anyone has encountered a work around when exporting large format files or if there is a spec sheet somewhere detailing the maximum frame size for various AME codecs?Thanks,Chris

Hi, I have come back to editing with Avid Media Composer after a break of some years and I am having a few issues importing material. I would like to encode my footage from MP4 to MXF op1a which Avid should accept. I am using the pre-set DNxHD for NLEs which looks like it uses the MXF container but I can't get Avid to recognise the files. I am using the most up to date version of Avid and Media Encoder. Any help would be most appreciated.Thanks!

Hi, I've a problem with AME on my new MBP, I'm trying to encode a mkv file into mp4 to reduce dimension, but it takes infinite time. And generally everything seems to be very slow, like adding a new file to encode, AME freezes for a couple of minutes to add the file and this never happened with my old 2010 MBP!! The file I'm working on it's 1920x1080 at 25fps and my specs are:i7 3,3 GHz with 16 GB ramwith an integrated GPU Intel Iris Graphics 550I've Sierra and CC 2017 Upgraded at the last update.

It has been 3 days and I still got no answer so I figure I'd make another post.(Is there a phone costumer services?)I try to export my video in adobe premiere pro, 1280X720. In PNG, quick time, or H.264 but they all act the same: When I click ''add to queue'' adobe media encorder start (Everything is supposed to be fine) but when I start the queue nothing happen. Is like the program crash each time. been restarting computer, saving in other folder. Nothing work. I just updated to MaxOs Sierra. It worked before.I have AME CS5.5Please Help.Please.

To be specific I exported roughly 17 clips from AE before I realized that I didn't title the AE file or save it. I caught my mistake and continued encoding 4 more videos. That was yesterday. Today I opened my project folder and the first 17 MP4s are missing. Opened AME so I could see the file path to the files I encoded and there is no history of them in the queue. I checked the logs and the encoded files are listed in the log, but when I go to the path - it is empty.I have search my entire computer and there is no files. Is this to say that an entires day worth of work is missing? Can these files be recovered?Help!?-Jason

I have a 6 second long After Effects animation that I am trying to encode in Media Encoder, but its estimated time shoots up to anything from an hour and a half to 3 hours. I have all of my programs optimized to utilize the most RAM, and my animation dimensions fit the "Youtube 1080p HD" setting I have for the encoding. I have tried encoding this animation on multiple computers with varying amounts of ram (8-16GB) and all give me a ridiculously long encoding time. I have people around me encoding their 30 second animations on the same machines and it takes them a matter of minutes to encode. What could I possibly be doing wrong to cause such a ridiculous encoding time? Is there such thing as using too many effects in my animation to the point where it is no longer worth encoding into video? It just doesn't add up. Any help would be much appreciated.Thanks!

I had a Premiere project with a hashtag symbol in the name, as in #MyProject.prproj. Everything was fine during Premiere editing, but when I queued the project to AME, while AME was able to begin encoding, I immediately saw the footage offline image in AME's encoding preview (shown during encoding). I did not root-cause this to be caused by use of # but when I removed it, renaming the project to MyProject.prproj, AME worked fine. I therefore assume something went awry due to use of the # in the file name. FYI and I will file a bug. Would like to know if someone knows anything on this. Thanks!

Hi, i am rendering an after effects project, using 3d layers (3d rotations), lights(ambient lights), and cameras (moving cameras)exporting it to adobe media encorders takes about 2 hours for 00:01:15i have this specsi6700k32gb ddr4 nvidia gtx970now i have 2 questions1) is it normal that media encoder is using only 10% of my cpu? does it mean video is rendered by gpu?2) what do you suggest to speed up process? for example rendering in after effects as animation, than use media encoder to convert, would be faster? and, using just ambient lights, would benefit to deactivate them? aesthetics differences with or without ambient light are very little, having them could be good, but if it cuts rendering times by a lot, i could deactivate them in production didn't seem a so heavy project, had not problems with real time previewthx a lot for answers, and sorry for not so good english

I just spent HOURS making my first AE animation, but now the Adobe Media Encoder isn't creating the video correctly I don't know how to screen record, but the AE preview animation looks something like this: (White background, the fore head opens, the words go in the head) I used an aspect ratio of 16:9 with preset HDTV 1080 29.97, white backgroundI useAfter I use AME, the video looks like this: (black background, can't see words)Tried multiple settings; 'Match source - High Bitrate, Youtube 720p HDWhat can I do to better this? PLEASE HELP! If you need any details about what settings I use I will respond.Thankyou, thankyou, thankyou to anybody who can assist!

Hello all.I have searched in vain for the answer so please forgive me if it is blindingly obvious.For some reason ProRes 422 HQ does not show up as an option when I'm using Media Encoder. I see the other ProRes options but not this one. It's strange because it is available to me in After Effects and in Final Cut Pro. Anyone know how I can fix this or if I'm doing something wrong.I'm using the CS6 version.Many thanksAdrian S

Is there some new setting in After effects 2017 to embed a save location? I was using AE/AME 2014 with watch folders successfully until I tried to upgrade to 2017. Now when I place a project file in the watch folder I get a failure because the encoder is trying to add extra file path on top of what I specify in the watch folder.For example with AME 2014:watch folder - D:/output/videoTemplate/watch folder output location I chose - D:/renders/Works fine and renders go to D:/renders/But with AME 2017:watch folder - D:/output/videoTemplate/watch folder output location I chose - D:/renders/I get failed error because AME is trying to send to D:/renders/output/videoTemplate/ which doesn't exist. Obviously the file contains the original save location somewhere in the metadata and is trying to insert it automatically. Even if I use a different watch folder or output it still tries to add /output/videoTemplate/ which means this path must be saved within the project file somewhere. How do I disab

Hello,Has anyone experienced a gamma shift like this? Please see attached.Both renders are using the same settings. The left render is from Encoder and the right is from Premiere.The render on the right is accurate.These were made using CC 2017 Windows 7.

I have ben trying to export a video from Premiere Pro as well as with Media Encoder.In both instances I get a message from Windowstelling me that the software as stopped working and my only option is to close the program.I need to export this video! Help please.(this system has worked well for a year I dont know why it just started to do this.)

Hi,if I want to create a new preset with DNxHD codec and with "based on source (repack)" option the video section looks like this (in german language... lastest version):Normally (e.g. h264) it should look like this:So at the moment it's unusable!Any ideas?

Hi there,I've just moved over from Mac to PC and I'm just getting to grips with what I can and can't export from Encoder. Understand ProRes isn't really an option, is this the same for PhotoJpeg? is this a result of the whole QuickTime security issue? Seems Mpeg streamclip wants you to install Quicktime, is anyone still using Quicktime but with only a few 'safe' features enabled?ThanksChris

My goal is to transcode an Uncompressed 8-bit YCrCb QT (525i29.97) LOSSLESSLY, to JPEG 200 MXF OP1a and/or JPEG 2000 QuickTime, but there are a few specs about these codecs that I cannot find information on. For JPEG 2000 MXF OP1a:1. What do "Broadcast Profile" and "Tiling" settings do? Default profile is Level 5 and Tiling default is "Single". If settings are left on default, will this still produce a lossless transcode? 2. Is there any way to maintain field order of an interlaced source on this codec? (Codec automatically selects progressive output even though it shows my source is interlaced, and the option to change this setting is grayed out.)3. Are there any settings that specifically ensure output will be lossless? For QuickTime JPEG 2000: 1. If Quality setting is set to 100, does that necessarily mean output will be lossless? Thanks!

I happen to have two Vimeo accounts i manage. I connected one Vimeo account to AME. But now I want to upload to my other account. But not matter what it keeps asking me to authorise the first account. Never giving me the option to login to the second account. I logged in and out on AME and nothing. I even logged out on Safari and cleared history and nothing. If I try to logout or go to any link on the browser window that pops up on AME it says  "error": "The requested page could not be found".Does anybody have any ideas how i can clear this for i can log in to another account? thank you

I am trying to export a ProRes 1080 50i Files with AME and i get this result: - Encoding Time: 00:03:1501/23/2017 09:18:39 PM : Encoding Failed------------------------------------------------------------Export ErrorError compiling movie.Import ErrorImporter returned bad result.Writing with exporter: HEVC (H.265)Writing to file: /Volumes/MozSanVideo/Video/Projekte/17_01_23_V_GS_Poppea_Sahler_C/test.mp4Writing file type: HEVCAround timecode: 00:00:00:00Reading with importer: ImporterQuickTimeReading from file: /Volumes/MozSanVideo/Video/Projekte/17_01_23_V_GS_Poppea_Sahler_C/15_02_03_Poppea_Sahler_CMA_MASTER.movReading file type: MooVComponent: ImporterQuickTime of type ImporterSelector: 25Error code: -1------------------------------------------------------------It seems that the Quicktime Exporter is not working for this file type:  in the 2017.0 Version!**** Analyzed File Results ******** General Parameters ***- Name:  test.mov - Container:  MOV - QuickTime - Size: 

I will set up a bunch of videos to encode for archiving purposes. Everything will complete without any errors, but when I go and check the converted clips, some are showing as ZERO BYTES. The queue list shows it completed the process but the new clip doesn't have any data associated with that. What seems to be the issues? Am I converting too many files at once?

I have five seconds left for a video to render and it's had the spinning color wheel and not responding for the last two hours. What should I do? The video is over 8 hours long and it took 70 hours to reach this point.

As per the title. Media Encoder 2016 onwards appears to have dropped the DNxHD85 codec option. We use this as part of a workflow so we cannot update beyond the 2015 release.Adobe, are you aware this has been dropped? and if so can this be put back in, in the next release?

I am trying to encode an mp4/h.264 of a slowly changing gradient background with text overlays (generated in AE). With a 2min clip, 3840x1620px, encoder set to CBR 120Mbps, AME says it will produce a file about 1.7GB, it actually produces a file of 92.6MB that is riddled with banding and compression artefacts.This is an example source frame. I've tried encoding directly from the AE composition or exporting a tiff sequence from AE and encoding that. I've tried a variety of VBR/CBR and bit rate settings. All with no change. It comes out as 92.6MB whatever I do.