Questions

Adobe Media Encoder v23.5 is now available for download from Creative Cloud desktop app. This update includes new features, performance improvements & important bug fixes. This update is recommended for all users.   New features in v23.5 Guidance for Installing BRAW Plugin Get assistance inside Adobe Media Encoder to find and install BRAW Plugin.   Added support for System Compatibility Report Get added support for your system's Compatibility Report to run Adobe Media Encoder.   Export Tone Mapping Export with tone mapping to create SDR deliverables from an HDR working color space.   Issue fixed in v23.5Caption export options don't appear in the Edit > Export Settings dialog for media files with embedded captions.   Complete documentation New features Fixed issues Known issues

I am trying to setup an automated proxy workflow with Media Encoder in which I ingest footage into preset watch folders and it creates proxies for an overseas editor.  Now, is there a way of getting Media Encoder to convert the original files into proxies without creating the "Source" folder? It would be a lot better to have the source files stay in the same location rather than in subfolders. Thank you all for your help.Cheers,Javier.

Hello Adobe Creative Thinkers, I got a huge amount of messages that Media Encoder and Premiere Pro crash when exporting.Note:This depends on millions of factors; one simple test is to disable the (CUDA) GPU Accelerator in the preferences and at the bottom of the main list on ME. Check the screenshots and I hope this helps.Sergio 

I just installed a fresh version of Catalina on my machine as well as CC. Everything is the latest version at this date.  AE will not export to AME via Composition dropdown. It will open AME but no item adds to the que.  If I add the item to AE render que and then like que in AME it will put the sequence in AME. When I attempt to change any settings or render, I get the error "Could not read from source. Please check the settings and try again" My best guess is that Catalinas new security features are preventing the apps from talking, but I don't know how to resolve the issue.

hi all,  have anyone encounter this issue while rendering. I render a 16:9 clip that looks and render completely fine in AE. However when i send to media encoder, it gives me issues, with the images shifted to the side (see images) .  thanks for the tips and help in advance. 

Hello! I have recently encountered an issue and I would like to seek help here. When exporting a video using Adobe software, I have noticed a gap on the right side of the video during the media export process. However, this issue does not occur when exporting directly from PR or AE. I am puzzled as to how this gap is being generated and unsure of how to resolve it. I would like to reach out to the experts and experienced users in this forum to see if anyone has encountered a similar issue or if there are any suggestions or solutions you could provide me with. I truly appreciate your assistance and support.

Simplesmente ele fica em segundo plano e não abre o programa. Alguém poderia judar?

I'm with a Federal agency that has Captivate 2019 licenses for standalone PCs. We can no longer include videos in our Captivate products because Media Encoder is no longer licensed for our PCs. We have other tools for creating mp4's, etc to upload to Captivate but we keep getting messages that Media Encoder is needed to convert the videos. How can we include a video in our Captivate products, and/or how can I reinstall Media Encoder in our stand alone machines?  wtsthree

A few hours ago I read a question with the extact same issue as me:¨I am too having this issue, and the Queue view is visible.  When I choose to import an AE composition, I navigate to my AE project file, but the comps inside it are not displayed or selectable, and the Ok button never enables.  Neither can I drag and drop my AE project file into AME, I get an empty dialog box (I assume it's supposed to list the included comps), and the Ok button there never enables either.  Anyone discovered a solution to this issue?¨First I though maybe my computer or the program was slow so I leave it for a few hours but nothing happend, can someone help me? Thanks

Hey everyone, was wondering if anyone knew how to get an install of Media Encoder 2021? I have a few projects that require me to edit in Premiere/AE 2021 due to some preview transcoding issues in the newer versions, but I seem to have accidently uninstalled my Media Encoder 2021 version and can't seem to find anywhere to get it back. Right now I'm just editing in '21 and then upgrading the project to '23 to use the Media Encoder of that version, but it's just a bit of an unnecessary hassle. Thanks!

We all know it happens. Half the time, your Windows version of Media Encoder 2023 will just randomly stop encoding your Premiere project file (not a crash, mind you, it'll just randomly stop). You do the thing where you pause, then open Task Manager and force AfterFX to close, then unpause, and hope it doesn't happen again...except, you know, in the deepest depths of your soul, that it will. And when it does, you know that you'll do the same steps again, and again, and again, and pray that the export doesn't fail. (Even though, statistically, there's probably a 1 in 3 chance that it will.)In my case, I'm ready to pull my hair our because there's no rhyme or reason to when it stops. Sometimes it stops when it's rendering a sequence with lots of AfterEffects sequences. Sometimes, it'll stop right at a cut. And other times, it'll just randomly stop on something simple that it shouldn't be having difficulties with.You look at your system, with 128GB of RAM and an nVidia RTX 2080 GPU (a lit

I got an app crash at open Adobe Media Encoder 2023.It usual refusing to start up for no apparent reason...

Hello, I have 100 folders, every folder contains ~ 500 of image sequence,is there a way to batch all folders into media encoder instead of importing every folder ?

I'm trying to create a proxy for a clip that has some kind of glitch that lasts for 12 frames. I'm guessing this glitch happened in-camera or in the memory card because I can see the glitch (green bar on lower third of frame) when I play back the raw clip in VLC. Even though the clip has a glitch for 12 frames, I still need to generate a proxy for it. But when I try to do this, the proxy stops transcoding once it reaches the glitch and I get a "failed" status in Media Encoder. The error report says "encoding failed." Is there a way to create a proxy without the transcode failing? Even if it subtitutes black frames where the glitch is happening.  I can break the clip up into two clips, pre-glitch and post-glitch, and generate proxies for those, but I would rather not do that and complicate the finishing process down the line since this is a feature film. Thanks in advance !!  

I need to export a GIF version of my video (so it can loop and autoplay when I post it on Behance). I made a video edit in After Effects for my product, the file is 4000x4000 and I need it like that, cuz my other stuff that I recently uploaded on my Behance draft are also the same size and I didn't have the issues with another GIF, except it was the size of: 4000x2000, because it was the first page of the project and it rendered as I wanted it. I tried to export from After Effects to PhotoShop and I get an error, so the only solution is the Media Encoder. I also tried to convert from mp4 to gif using some online apps but it didn't work and now I'm desprate to find an solution, please help.

Hello, I got an app crash at open Adobe Media Encoder 2023. I tried update graphic card, deleting plugin folder with no result. The graphic card is an integrated one.  This is the event log in EventViewer:  Here is the crash file:Process: Adobe Media Encoder.exe [9376] Path: C:\Program Files\Adobe\Adobe Media Encoder 2023\Adobe Media Encoder.exe Product Version: 23.5.0.51 File Version: 23.5.0.51 Code Type: x64 Parent Process: explorer.exe [7544] Date/Time: 2023-07-03 15:16:36 Hora de verano romance OS Version: 10.0.22621.1778 Report ID: 06966132-aa00-4b76-abec-ad5c34a94553 Time Awake Since Boot: 6464 seconds Crashed thread: 12 [11476] THREAD_PRIORITY_NORMAL Exception Code: EXCEPTION_ACCESS_VIOLATION Exception Parameters: Access violation writing location 0x00000065c6100fd8 Exception Message: 3221225477 La instrucción en

Hi, I have a problem when exporting a video from After Effects using Media Encoder.It somehow trims the left edge of my video and puts it on the right side of the screen instead  - see the screenshots attached: first one is from After Effects, showing how it should look like; second one is the video exported by Media Encoder. I have tried with different export settings. I re-installed Media Encoder deleting all the previous settings. I tried exporting another project (that I had exported correctly some weeks ago) - always the same error. If I export directly with After Effects render queue, the video looks fine.Anybody knows what's the reason and how to solve this?

I have been having non-stop crashed with both Premiere Pro and Adobe Media Encoder during export. I've tried reinstalling and wiping preferences with no luck. All drivers are updated. I've tried a few different versions of the 2023 builds with no luck. System specs shoud be more than sufficient, I have a dump log from the crash but it's saying the format is unsupported for attachments. I'm at the end of my rtope here, it's been crashing for 45 minutes straight at this point and having a render complete is basically a prayer. I've tried using both CUDA and software playback only. I've tried changing from VBR to CBR on output render. System isn't remotely close to topping out. During render CPU is around 60% with maybe 20gb of memory being used. Typically renders get a few minutes in before crapping out, this occurs with both 1080 and 4K renders. Windows 10 Proi9-13900KSRTX 409064GB RAM

Mac OS 10.10.3Mac Pro 2013 2.7Ghz 12 core64GB 1866 MHz DDR3 ECCAMD FirePro D700 6144 MBIve tried the following with Red Raw, Pro Res and  .mp4 footage.  If I add a Lumetri Color effect to a clip or adjustment layer and queue the timeline to Media encoder, no color effects show up on the final compressed file. The only way to get the color effect to show up is to bypass media compressor entirely and export directly from Premiere which stops me from working in Premiere. This is one of many issues I have had with this VERY buggy release. Anybody else experiencing this issue?

I have been trying render this video for a few hours and it has stayed at 00:00:01 all the time it hasn't changed or moved. This is a real issue with rendering clips in Adobe Media Encoder. Does anyone have any suggestions to speed up the process? 

When I try to export a video from After Effects, media Endocer gets stuck at the very end... I've tried alll kinds of settings, the same thing... When I try to export only video or only audio, then it works no problem. So the issue is probably there, but I have no idea what to do...

AMD Ryzen 5 3600 6-Core Processor 3.60 GHz32.0 GB ram. Windows 10 Pro,Adobe Media encoder CC 2023 version 23.4(Build 47) please can somebody help me get rid of any bugs to stop the freezing/crashing of Adobe Media encoder so I can finish my videos.cheers PhilipO

I just edited a video i recorded with my iphone 6, after i finished i tried using media encoder to render the video but when I view the exported video it is one second or maybe one frame long also my video takes no time at all to export, almost like its not rendering.I'm exporting in MOV and I am using a free trial, i also am not getting any errors.(Not sure if it matters but since i recorded it with a iphone the video file is called IMG_9533)[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][You don't ask Media Encoder questions in the After Effects forum... Mod]

What the - is going on? For months, every time I have tried to batch render a bundle of live music videos, I keep getting this error; - Source File: C:\Users\Del_7Pro\AppData\Local\Temp\Both Acts Multicam.prproj- Output File: D:\Render Bucket\FreeFoundation_FHD#1.mp4- Preset Used: Custom- Video: 1920x1080 (1.0), 25 fps, Progressive, 100 (63% HLG, 51% PQ), Hardware Encoding, Nvidia Codec, 00:09:08:04- Audio: AAC, 320 kbps, 48 kHz, Stereo- Bitrate: VBR, 1 pass, Target 16.00 Mbps- Encoding Time: 00:19:5710/11/2022 10:48:40 PM : File Encoded with warning------------------------------------------------------------File importer detected an inconsistency in the file structure of FreeFoundation_FHD#1.mp4. Reading and writing this file's metadata (XMP) has been disabled. File importer detected an inconsistency in the file structure of FreeFoundation_FHD#1.mp4. Reading and writing this file's metadata (XMP) has been disabled. File importer detected an inconsistency in the file structure of FreeF

I'm working with Mac Pro(late2013) and I haven't done any update, when I open Media Enconder I always get this message...How can I solve it? ...Adobe Media Encoder Error....Adobe Media Encoder has encountered an unexpected error and cannot continue.