Questions

Hello,I have couple of old video tapes that are on my HDD. They are in VOB format, I wanted to re render them to more usuable mp4 that we could play them on TV. Unfortunately some of them are render badly, audio is completely off and doesn't match the video, I've tried rendering it with MPEG as audio and AAC and its still causing an issue.I'm rendering it using High Quality 1080p HD profile. Original Video is in 4:3 format but its not causing an issue to go 16:9 and higher res. Video is fine, just audio is causing me an issue.

Hi all,I just realized that when I use the "add to AME render queue" in After Effects, AME creates a temp folder with copies of the AE project in it when it renders. The folder names all have _AME appended to them, and the .aep files inside all have tmpAEtoAMEProject-compname as prefixes. After I've rendered successfully, is it OK do delete these folders and files? They are taking up a LOT of space. I'm guessing that it's fine to delete them, but wanted to check just to make sure. I'm curious if there is any reason to keep them.Cheers,Lori

Something is there I've been concerned about My PC is configured with Ryzen 5500 and GPU is Intel Arc A380 and 16GB RAMWhenever I export my video,encoder barely uses my gpuAnd it takes too much time to export since I use the stock cooler in my cpuThe first one takes maybe 3mins to be rendered but next ones gets really laggyWhat should I do? Is there any settings that I have to configure so it can use my GPU?I have already selected Mercury Playback Engine OpenGL

Hi! I always have to export in two diffent file formats. Mp4 and mxl. For that I have two presets, Would be nice if I could apply them at the same time.

Is that true that after automatic Me update I lost all my custom presets I created before?If true, this is a serious bug that needs to be treated.

Why is there an option to set a global output folder in the preferences of the media encoder, if that feature simply does'nt work?? Every time I add a new file to the queue, it sets the output path to the windows system document folder, not the one I specified in the preference.  It would be much easier, if you let us set a local output folder in the presets. Instead, Adobe added lots of (barely useful) option to save to CC Cloud, Behance, Youtube, FTP,  Twitter. Vimeo, Facebook aso. But there is absolutely no option to set a local harddrive folder?Anyone can tell me how to set an output folder in a way that will actually set an output folder?

I made the mistake of activating HDR on my iPhone footage, went to export to Adobe Premiere Pro and had to make adjustments one by one to Rec 709. Is there any way to do this at once on multiple videos through Media Encoder?

I have Adobe Media Encoder installed on my system via Adobe Technical Communication Suite. My service desk has asked that I update it (due to a vulnerability being detected). I have tried updating through the TCS (Tech Comm Suite) installer, but it just re-installed the original version (22.6 Build 65), whereas apparently the product is now on a December 2024 release (v 25.1).Attempting to update through the application interface results in a "Updates have been disabled for this machine. Please contact your administrator." error - but all the other updates for TCS that I use (Captivate and RoboHelp) actively detect updates for the application (that the service desk installs for me, as I don't have admin on my work laptop). I do not know why I'd get the "updates disabled error" where everything else seems to allow updates (and nor does the service desk). I do NOT have a Creative Cloud subscription so can't update through that. Any guidance appreciated. Thank you

- Preset Used: Match Source - Medium bitrate- Video: Based on source, Software Encoding- Audio: AAC, 192 kbps, 48 kHz, Stereo- Bitrate: VBR, 1 pass, Target 3.00 Mbps, Max 6.00 Mbps- Encoding Time: 00:00:0001/15/2025 04:41:28 PM : Encoding FailedCould not read from the source. Please check if it has moved or been deleted. I've been having this issue for a few months. Everytime I try to render something from After Effects to AME it ALWAYS fails. Actually it doens't even start, it fails before starting to render anything. It happens with every single project, both in mp4 and quicktime (the two formats I usually use) and in general in every single situation. I'm basically not able to use AME ever. I always have to export through After Effects and it's extremely annoying since I am forced to stop working whenever I need to export. I was able to fix this issue in the past by changing "Mercury Playback Engine Software Only" but now it started not working again and I haven't cha

As in the previous published ME version this fall, HDR export with native Canon Log3 in Rec2020 is still not working. It looks as if a LUT is missing, but the project in PP is w/o LUT as native import. This was working before until ME version 25.0.

Hola! Necesito ayuda con el color de un video.Ayer empece a exportar un video de Premiere Pro a media encoder. La primera vez que lo ocupe, un leí que habia que desabiltar la casilla de "Importar secuencias de forma nativa" lo hice y al exportar el proyecto, el color era el especifo hecho en premiere pro.  El video esta en 4k y lo exporte en H265 Hoy al intentar exportarlo de nuevo, no me copia el color adecuado. lo he intentado exportar en h264, h265, HD, UHD, es decir todas las combinaciones posibles y el problema persiste.les dejo un screenshoot de el primer color exportado con y sin secuencia de forma nativa. 

An adobe emplyee instrructed me to post this issue here because he believes its a Media Encoder issue:I keep getting this error message (amecommand Initilization error 1), when I try to render a video in Photoshop & Photoshop Beta, both the newest versions. I uninstalled and reinstalled Photoshop, Bridge & Media Encoder, but still doing the same thing. I restarted laptop (macbook pro), restarted the apps, uninistalled the apps then did a laptop restart before reinstalling, and still.. no luck.   I tried to open Bridge to render through there, but Bridge keeps force quittiing before it even fully loads the app, so that's of no use. Older versions of Photoshop and Bridge did not work either and produced the same out come (photoshop still gives error message when renderinig video and Bridge force quits when app is is loading up)SOS

Did Adobe end WebM Support for Media Encoder 2025.1? It worked for previous versions. When I try to import the preset, I get a message "Preset could not be imported. No exporter found for this project. Mac OS 14.6CC 2025

Hi guys,My media encoder fails to render lately. It doesn't matter to which codec I export, nor which project, nor which software I use (AE / Premiere Pro)I constantly get the message attached under here. I already deleted the cache files form all software, reinstalled media encoder, etc. etc... but nothing works. The weird thing is that the fail-message isn't right. It keeps referring to an old project. While I'm exporting to Prores it keeps talking about H.264Any ideas?Specs from my workstation:Media Encoder CC2019 v13.0.2MacPro mid 2013 6 core, os 10.14.4 Thanks a lot!Fail message:------------------------------------------------------------ - Encoding Time: 00:00:3004/02/2019 12:05:10 PM : Encoding Failed------------------------------------------------------------Export ErrorError compiling movie.Render ErrorRender returned error.Writing with exporter: QuickTimeWriting to file: /var/folders/dn/qgg854594d5_77w0b86b66040000gn/T/Untitled Project_AME/Comp 1.movAround timecode: 00:00:00:

Hi, im using a mac and just got the Media Encoder today. My mac is kinda slow and rendering took over 6 hours. i didnt put any output file destinations and i can't find it anywhere! Where could it be?

In the Preset Browser, vertical scrolling works correctly (two-finger slide down to scroll up and vice versa), but bizarrely, horizontal scrolling is reversed (two finger slide left to scroll left and right to scroll right). Not difficult to figure out and use, but sort of embarrassing for the UI guys.

Hey guys! I'm trying to render a .mp4 of a 18944 x 40 LED video. Media encoder is automatically changing the dimensions to 16384x34 when rendering.I've tried just about everything.Within Media Encoder's export settings, clicking 'match sequence' doesn't work.The video exportrs fine as a .mov, but that is not the spec the client needs. I've tried bringing the mov into AE and rendering that as a .mp4 and no luck there either. Any suggestions!???

Ich habe ein .AVI Video einer alten Kompaktkamera und möchte es in ein .mp4 Video umwandeln. Jedoch wird das Video danach dunkler mit höherem Kontrast und knalligeren Farben angezeigt. Ich habe bereits den Farbraum auf rec.601 angepasst, aber es ändert sich nichts. Im Quicktimeplayer wird das Video jedoch richtig angezeigt (Im Foto der Vergleich).

Is this possible? -AME watches a folder (that is a SD card)-When new files appear, it combines (stitches) all of the videos it finds-It encodes the videos using a profile (which adds a watermark image and saves it as a HEVC 5mbps file)-It deletes the original files from SD card

Hi there,We are recording a few webinars with Webex and the compression is really good. The webex video file is recorded with the following specs - 1920 x 1080, 25fps, Data rate 69 kbps, Audio - 31 kbps, mono, Audio sample rate 32.000 kHz. A 20 min file is about 20 MB. It is tought to beat.  I want to edit the videos and remove some parts with AME but the output file is really big...I use the H.264 presets and tried to put the specs as low as possible. For instance, I use the following specs - 1024 x 576, 25 fps, Bitrate enncodig - VBR, 1 pass, Target butrate (the lowest) [Mbps - 0.19]. File is tripple the size.Is there to retain the same compression so I dont end up when I remove 5% of the footage and republish with tripple the size file?Thanks in advanceBobby   

Hi! Media Encoder gets stuck on the splash screen with a "Loading DeckLinkTransmitter.bundle" message. Anyone else had this issue/have a fix? Thanks!

When I go to open Encoder it tells me"Sorry, Media Encoder has encountered an error and needs to close.You will not be able to use Media Encoder at this time. Please contact Customer Support and use the reference code 205 for more information on how to resolve this issue." Then I quit the media encoder, I've uninstalled, reinstalled, even updated since having this issue, I've even downgraded it and still it never works. I disabled my AVG Internet Security and all. I am not sure what to do...

Since updating, when I send an h.264 from Premiere to Media encoder it EXPLODES the colours. See reference pics. No idea why and I can't find anything that fixes it. Tried colour spaces, interpretation, all the normal stuff. it's just broken! Help??

Hola, gracias de antemano.Hace tiempo, con Adobe Premiere CS6 y Media Encoder CS6 podía exportar archivos con formato Quicktime y codec Avid Meridien Compressed con canal Alfa (Profundidad 32 bits).Ahora en la nueva version de Premiere y Encoder CC no encuentro esta misma configuración de exportación.¿Alguien sabe cómo conseguir estos mismos parametros o si hay que instalar algun plugin?

I'm so tired of this. During the last two posts I sent, I said that I can't export through media encoder because it kept failing. I don't know what is going on when it suddenly worked one time in October. Everytime I try to start rendering, it keeps failing a millisecond after. Also, I know very little about media encoder and that I can't access export settings for some reason. PLEASE TELL ME WHAT I NEED TO DO!!!!!! Apps Used:Adobe Animate 2022Adobe Media Encoder 2022