Questions

Hello,I am attempting to export an animation from Adobe Animate to video. I have tried the mpeg4, avi, h.264 and even quicktime. It goes to the Media Encoder and I click the start button and the start button turns into a stop button and then nothing happens after that. I let it set for over an hour and no progress. If I click stop, it doesn't actually stop and then Media Encoder stops responding and the only way to close it is with task manager. I noticed in Adobe Animate in the export media settings, the output file does not have a file type and when I click the browse button for the output file, the file type box is blank. I don't know if it is supposed to show the .avi, .mp4, etc.. at the end or not but it doesn't. I am not sure if this has anything to do with the issue but I figured it would be worth sharing that information. Any help wwould be greatly appreciated. I have tried uninstalling and re-installing media encoder and that did not help.

I used to be able to leave Media Encoder running in the background whilst continuing working in After Effects or Premiere Pro. Now media encoder takes over the entire CPU and I can't even use a browser or edit a document if it is encoding.  I am presuming this is something to do with CPU priority. I have tried using the 'renice' command in terminal but it has no impact. I have a feeling it is a fault in Mac OS rather than Media Encoder as the whole ecosystem has changed with Catalina. Has anyone else experienced this issue? Thank you. Tim

I am rendering small GIFs with ME from Premiere Pro files.Since the latest ME update it seems these are needing forever to render.Specifically when they are et the end of the render process it needs 10min or longer for just one format to be finished. The blue bar stays forever there.Does anybody know if this is a bug?The files themselves do not really have big animations in them:First animation: A small gif with 8 frames inserted - afterwards just 3 words of text appearing without any fading or something...Second animation: A picture which is not animated and a bubble which is zooming in and out a bit.Frames are set to 10 per sec.I do not understand why these animations would take so long to render.It seems like in the finishing process of the render there is something wrong.I am working on Windows 10.I hope that the problem will be solved with the next ME Update, but just wanted to ask if someone is experiencing the same issue.Thanks.

The Adobe Media encode has a BUG when i render a vfx footage, the tracked datas, i replaced a screen footage doesn't render properly !the screen i replaced does not match the tracked footage, i use the latest version of Mocha, my tracking is clean, but when i render with Adobe Media Encoder, the tracked footage is not rendered properly !if i render without using media encoder, only with after effects, it works properly so thats a HUGE PROBLEM !!!!If i render to frames, everything is clean my tracking work & screen replacement is completely clean, watch my video you can see HOW bad the rendering is when using adobe media encoder !!!i tried everything but this bug is horrible, the only way i have at the moment is to render to frame & re-render with media encoder  that's not how i work !!!!See the bad result with adobe media encoder latest version:bad result adobe media encoder  See the result to frames & re-rendered with adobe media encoder:Render to frames &am

When I send my sequences to the Queue in AME from Premiere, it appears to export fine except it does not keep any of my audio settings from my sequence.  My audio levels go back to their orginal settings from the raw footage, and my compressors, and anything I added from Essential Sound is gone.  When I export directly out of Premiere it's fine.  I just can't export through AME.I am using the most current vesions of AME (14. 8 Build 31) and Premiere at this point on a Mac with 10.15.7.Any advice is appreciated. Thank you.

Hello Forum!  Hoping someone has encountered this issue and knows a tweak.   I have attached video-stills showing examples of the problem. I have recently acquired a 2020 iMac with the 8-Core 3.8ghz i7 "10th Generation" chip and the Radeon 5500XT 8GB Graphics Card.  And I have also tested a 2020 iMac with i9 Chip and Radeon 5700XT 16GB Graphics Card and it had the same issue.  In fact I downgraded to the i7 because of this issue that I was having with the i9 thinking maybe the i9 was somehow the cause. The computer that has been my main workhorse for a couple years is a 2017 iMac with the 4.2Ghz i7 processor and Radeon Pro 580 8GB Graphics Card.  I call it "JP2" and it does NOT have this problem. Only the 2020 iMacs I have tested have this problem and I have tried many different things to attempt to make the problem go away.  By the way both 2020 iMacs encoded footage WAY faster than my maxxed out 2017 iMac.   h264 1080p

Hi there, I feel like this question is a bit unorthodox, so I'll try to explain what I'm after the best I can. In the same way that an Adobe Premiere project can be set up to automatically encode proxies using Media Encoder (on ingest, I mean), and similar to the way that you can have another PC encode proxies using a watch folder, I'm wondering if there is a way to have ONE pc's instance of Premiere Pro queue up the encoding on another machine - I have 10Gb links between these machines, so I am not concerned about network congestion - is there a way to have another computer (Computer B) automatically generate proxies for a project being worked on in Computer A? If this isn't possible, I suppose the next best thing would be to just use a watch folder - but that requires a bit of planning (and you cannot edit within premiere pro until this encode is complete, unlike with the proxies where you can edit while the encode happens in the background). If I'm not being clear, please

Hello. I have a very simple hour plus video that is a speaker talking over slides. I had to edit out the ID of the speaker so I went in and did a little masking. When I exported my video, I ended up with a 727mb file. I decided that was too big (as people will be downloading these files). I've now made about 6 exports each time following advice I find online and tried:Changing the bitrate to Medium adaptiveChanging to Medium (not adaptive)Changing the VBR, 2 pass Target 4.5 - Maxium 6Using YouTube settingsEach time, my file size has gone up, instead of down. My latest attempt gave me a file of over a gig. I MUST be doing something wrong. Also, are there best settings for exporting still images? That info might help. There used to be an optimize stills checkbox but I haven't seen it lately.Thanks for any advice you can offer 

Hi everyone!I'm trying to burn a DVD. The video file I have is MP4. The program I need to use can only work with MPG files. Is there a way to convert an MP4 to an MPG from Media Encoder? The only format I found close was MPG2, but it spirts out a .m2v and .wav file. I need it to be a single .mpg file. Thank you for your help in advance!

Hi there, Media Encoder on my Windows 10 PC is not working anymore. Every time I try to encode H 2.64 it get's stuck at 'reading xmp' and then eventually crashes without a specific error message. When I try to encode the same file on my Macbook Pro there's no problem with ot at all. My windows PC is much more powerful however, so I need it to work there again - as it used before! This problem suddenly occured out of nowhere. Any help is apprechieated...

Hi!I'm facing an issue with Media Encoder. When I try to encode any video from it, and I have the rendered set at (Mercury Playback Engine GPU Acceleration (OpenCL)) it doesn't encode anything, it just lags and doesn't start encoding. However, it works just fine when I have it set at (mercury playback engine software only)Any idea what would cause this?Note: I have ME up to date, and the GPU driver is also up to date.My graphics card is Radeon RX 5500 XT.My Processor is Rayzen 5 3600.Thanks in advance.

I use AME fairly often and last week it randomly quite working. AME crashes everytime I try to launch it. I dont know if an update caused this or what. The screen goes black and then an error message appears saying it cannont continue.

Hello,I have created a video sequence with different records, images, music...etc I launch the "export" (Ctrl+M) with Media Encoder 2020, I set my 1080p parameter ... etc, the encoding starts, but after a while (which varies, not always the same) my encoding gets stuck/block at a time and doesn't move anymore (I waited 1h, but no progress). Once I stop the encoding process my Media Encoder Crash software. I tried to change my encoding parameters, I even recreated my whole editing from A to Z. I checked if my computer config was OK for Premiere PRO, it was, but NOT WORKING. Somebody could help me please, I beg you, it annoys me a lot, it's an inconsiderate waste of time.Thanks, if you need more information I can tell you. Bonjour,J'ai créé une séquence vidéo avec différents records, images, musiques...etc je lance l' "exportation" (Ctrl+M) avec Media Encoder 2020, je mets mon paramètre 1080p ... etc, l'encodage se lance, mais au bout d'un certain temps (qui varie, pas tou

I'd like to try out some of the codecs my current version does not support, but would like to be able to go back to what I'm using if it doesn't work out. Will After Effects see both versions and allow to to choose which one I want to use when I export to Media Encoder? Thanks in adcance for your reply.

Hi all,the subject says it all.After start there are no further new issues.Any Ideas?

Everything is great when I watch my full sequence in Premiere. Then I go to export (I have tried both from Premiere itself and Media Encoder), and I buffer through the video, still ALL GOOD, I can see the whole thing. The moment I export (in media encoder you can watch the buffer process as it exports) I can see the clips turn blank, the video is missing. Then when I go to watch it from the file destination, all of my images I have overlayed are showing in the video, the sound works, but the clips are all just blank. The other thing I tried was changing the project RENDERER SETTINGS to 'Mercury Playback Engine Software Only' which fixes the problem of the clips disappearing...BUT...then all of the effects are lost and throughout my exported video, instead of getting my transitions I added on the clips I did it on, I get the red bar across the screen stating I need to use 'Mercury Playback Engine GPU Acceleration' and the video is ruined. SOME PLEASE HELP! I have tried EV

Hello all, I'm new to the Adobe support community however I have an issue. Each time I try and launch AME on my computer, it will fly through the splash screen (with the writing on the screen moving). Once the splash finishes no app opens, and it will close itself in the Task Manager. I have used different versions, not just the latest one, from CC and each has the same issue. Machine specs:Razer Blade 15 BaseWindows 10 Home16GB RAM (2x 8GB Dual Channel)Intel® Core™ i7-10750H 6 Core (2.6GHz/5.0GHz)NVIDIA® GeForce GTX 1660 Ti (6GB GDDR6 VRAM)  I'm at my wits end with it; I can just about crack on with my projects in AfterEffects but everything comes out at 5 million gigabytes and I have to encode it via open source tools which isn't ideal! Any advice would be appreciated!

AME is not working since the last update, the program opens normally but as soon as I start a render the program stops responding and then closes, this error started from the last update of the AMD drivers. I have seen several comments with the same problem but none with a solution.How can it be solved? I have a Ryzen 3600, a RX 5700 video card, and 16GB of RAM

Hi, I always get this information when trying to upload and render from after effects. I updated AE as well as AM to the latest version, I am using O.S. Catalina, Vers. 10.15.5. What could I do? 

Windows 10 Pro. After I upd ated all apps to Version 14.8 yesterday. Trying to export a sequence using the Queue. AME opens, but nothing in the Queue list. I Exported okay from within PremiereWas advised by Adobe Support to revert back to previous version, but it is not working either (ver 14.7 worked fine previously.)

The timeline on my exported file (I exported in Media Encoder) doesn't match the timeline on my After Effect working file. The audio and video are still in sync but there is a specific part of the animation that has to start at 27 seconds and in the export it starts almost at the 28 second mark. I have tried everything! It's a mix of video/type and graphic elements and even the graphic elements arent on time so it can't be the frame rate of the videos.

Hi all, Hoping someone can help me with an explanation here. I'm trying to export a very large file (it's 9 hours long and the estimate is 42GB) to either of my hard drives which both have 100GB+ of free space, but once I get near the end of the encode my drives become full and the export fails. Settings are pretty standard: h264, 10mbps CBR, aac 320 audio - screengrab attached. I know it's ahuge, unwieldy file but I need it as one file, not broken up into smaller chunks. I make these type of files semi-regularly and I've never had this problem before. Can anyone explain why AME needs 3x or more space to complete this export? Is there a way around it? Thanks

iMac (Retina 5 K, 2017)I did upgrade system to macOS Big Sur and all CCappsand I have problem now with Media Encoder 😞please help 

After nesting several sequences in premiere pro, I want to add the nested sequences to an AME watch folder so that my seqences are rendered automatically. How do I get my premiere pro files into an AME watch folder?

I know, many of you already posted how slow media encoder starts up but I just wanted to add this to the community in the hope that adobe will get their act together and come up with a fix.I downgraded to version 14.0 and all is fine now. Must be something they did in the last couple of versions.