Questions

Since yesterday, the quality of the output processed audio has changed a lot - downgraded.Audio sounds like 16khz, 32mbps, mp3 file with the doppler effect applied.  I don't know what the reason is. I didn't get an answer. My post indicating the problem was even deleted from the forum.

Hello Adobe Community Team,I am encountering a critical issue regarding my Adobe Podcast Premium Plan subscription and urgently need your assistance.Problem 1: Subscription CancellationI previously subscribed to the Adobe Podcast Premium Plan free trial (via Adobe's official platform).Now, I wish to cancel the free trial to avoid automatic charges, but the plan does NOT appear in my Adobe Account > Plans & Payments section.Question:Where can I officially cancel this subscription? Is there a hidden settings page or a direct cancellation link?Problem 2: Complaint About Customer SupportIt is unreasonable that Adobe Support refused to handle a subscription issue related to an Adobe-branded service.Question:How can I formally escalate this issue? Is there a dedicated team or email for complaints about support quality?Please advise on immediate steps to resolve this. Time is critical due to the trial period expiration.Please do not send me the standard help link (https:

Enhance used to export mono files, but with the new update, it's only exporting stereo files even if a mono file is uploaded.I have a dozen workflows + automations set up with clients where mono files are required. Is there a way I can go back to exporting mono?

ငါနင့်ကိုအရမ်းချစ်တာဟ ငါ့ကိုမထားခဲ့ပါနဲ့ဟာ

when I logged in today, to ehance a podcastI had finished, the entire UI changed, and now nothing seems to allow me to do ehance.  I select enhance set the parameter, but then there is nothing to start it. I saw the message the the audio has to be transcribed so I did that and still nothing.  I even tried exporting the file to see if that is where it was happening but file is identical.  What going on, this site was my goto since it came out, not it is not usable at all.

Right now I need to download the audio and edit it in audacity.

Uploaded files have been processed but I'm not able to download them. Download speeds are a few kbs and ETA on a ~100mb wav is 6 hours.I've tried Chrome, Brave, Firefox and Safari with all extensions disabled. I've also tried using 3 different internet connections all with different ISPs. I use it everyday and 12 hours ago it worked fine.

I finished editing my podcast, and then I tried to export it. At first, I wanted to do an audiogram, since that is what I normally like to do. However, I kept getting a message that said it failed and to try again. I did so many times, and it never worked. Therefore, I tried to just download a wav, and that didn't work wither. MP3's won't download as well. Nothing works. Is anyone else having these issues?

Recorded a audio and video podcast via the studio and now audio processing keeps failing. Can’t download original recordings so does that mean it’s lost forever or is there a solution I can try/do?

Enhance Speech is taking an original Spanish audio and taking it to a strange unrecognizable language. is there a setting to "help" Adobe Podcast identify the correct language? 

There’s a sample podcast on the home page when you create your account, with something about Mark Webster.  I’ve tried to delete it but it just keeps on appearing.  Any ideas how to permanently delete it?

Hi all, I have recorded a podcast with two speakers in Adobe Podcast and would like to download the original recording with the two speakers as separate files, however, only one of them will download. The other one only downloads half of the file. Have tried this multiple times on multiple different computers over different internet connections and the problems persist. Is there any way to recover this file?? It plays fine online, so it’s all there.  Thanks,Emma

I uploaded a large .MP4 file - 17 G 4K - and the process was in a spinning Finishing mode for over 30 minutes. 

Hello,I recorded a podcast using Adobe Podcast with three guests. I had sent them the link but after the session, despite seeing the transcript on the screen, I was unable to access or download the recording or transcript. It subsequently disappeared. Now, the system says I don’t have access. It does not show up under my projects.This was a one-time conversation, and I cannot re-record it. I was the host and launched the session from my account.I now urgently need help recovering the file.Is there’s any way to retrieve the recording and transcript? 

I purchased the license in November 2024, but for the past two weeks, I haven’t been able to use it. The tool keeps prompting me to buy a new license. Adobe support confirmed that the license is active in my account, but they told me I need to post here to resolve the issue. How can a product I paid for still be in Beta status? 

Any backup of my enhance voice that I Enhance froma done podcast because I accidentally deleted my audio from device so I want that same file so any chance he store ina dobe podcast account 

 I use this every time before I start a recording. I don't want to have to do post production editing for something that I can easily fix in advance. I don't understand why you would remove the feature!

As a new user of this product and a new member of the group, I have to admit that coming from a radio background, I was initially skeptical about the potential output. However, I've been very pleasantly surprised! The way it handles audio condensing and the production value it offers for a home studio make it a great plugin. When paired with the ability to remove unwanted background noise, I consider this a significant step in the right direction for the brand. Overall, it's a fantastic production suite for the creator. Nice job.

Every time I try to use adobe podcast ai for the last month it says that I am at my daily limit but I haven't used it at all.  I have tried to get in touch with someone at customer service for the last three days because I've finally had enough but no one is willing to help me.  There's an office somewhere and that office has a phone number.  I don't want an email.  No one is getting back to me.  Has this happened to anyone else?  It's rather frustrating that no one at customer service wants to help me even though I have been a loyal customer for years.  Let alone the fact that I have work to do.  Please help. thanks.    

I am unable to export the mp4 of my latest episode in 1080 with captions. After many attempts and selecting different options a 720p version without captions did successfully download.But the 1080p versions, or any versions with captions, leaves me with a generic error message:  “Something went wrong downloading the project. Please try again.”My latest podcast was 1h40 and the mp3 file was edited (briefly), exported successfully and has been published.I would also like to publish to YouTube. Suggestions?I’m using Chrome Version 146.0.7680.81 (Official Build) (arm64)Macbook Pro M1 13.3.1 (a) (22E772610a)

Hi team, we have recently switched to recording with Adobe Podcast and loving it so far. Just so simple.We are a round table discussion format and we wish to play our listener voicenotes and our existing audio assets during the recording. For the past few episodes we’ve had to add them in post. How do we play them during a recording please? thanks

 Hello,I’m using Adobe Podcast to transform my podcast episode into an audiogram. I’d like to upload a different background with my branding, but whenever I do, the script disappears. Yesterday I managed to get both the script and the new background working together once, but since then I haven’t been able to do it again.Basically, I upload my audio, but when I upload my background, the script disappears.Thanks to anyone who can help.

I hope you go bankrupt and remain unknown forever, those creatures who impose their illusory prothems on Russia

I really like the Quality of Voice Recognition, guess it depends on Input-types,but for my case it works great. I also use Premiere 2025, and tried the transcription there in comparison, and it is really bad there.Is it improved on next Premiere-Version, or is there a way to get “the transcription feature” outside of podcast.adobe.com - on which model/gpt is adobe’s podcast-feature working?thanks!