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Wason Deng
Participant
January 7, 2019
解決済み

插件无法使用Plug-ins are not available

  • January 7, 2019
  • 返信数 2.
  • 1639 ビュー


提示您已断开链接,检查您的网络链接,然后重试

You have disconnected, checked your network links, and retried

このトピックへの返信は締め切られました。
解決に役立った回答 HARSHIKA_VERMA

hi !

Thank you for your reply.

I check the path... I can't see the folder "Plugins".

But i try to creat a folder "plugins", and open XD, still can't install .


Thank you for performing the troubleshooting steps. I'd request you to please try creating a new user account of your system. Please check out this tutorial on how to create a new user account of your system: Windows 10 - How to Create a New User Account - YouTube

Let me know if that works for you.

Thanks,

Harshika

返信数 2

Participant
July 26, 2019

>"<  it's so bad... me too...

i can see all plugins, but i can't install.

i already try another network, still can't install.

my platform : Windows 10 家用版 and XD Version is 21.1.12.3

HARSHIKA_VERMA
Community Manager
Community Manager
July 26, 2019

Hi there,

Sorry to hear you're having trouble installing plug-ins in XD. I understand it could be annoying. I'd like to check if you're able to see the plugins folder in this location.

Here’s what the path should look like: - \AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState\plugins.

Please let me know if you're able to see the folder "Plugins" and then will take it from there.

Thanks,

Harshika

Participant
July 29, 2019

hi !

Thank you for your reply.

I check the path... I can't see the folder "Plugins".

But i try to creat a folder "plugins", and open XD, still can't install .

Wason Deng
Wason Deng作成者
Participant
January 7, 2019

Joely10623436
Community Expert
Community Expert
January 7, 2019

Hi Wason Deng

What Computer platform and Version of XD are you using…?

Do you have this issue with EVERY plug-in or only this one?

Wason Deng
Wason Deng作成者
Participant
January 8, 2019

My compute platform Windows 10 Pro and XD Version is 14.0.42.14.

All have this problem with EVERY  plug-ins .

Thank you very much.