Questions

After weeks of working happily in Figma, today I have to work in XD. I've only just started, this is how it's gone so far:-I receive an invite for an XD document, and I try to open it. XD opens and freezes on a blank screen.-I quit XD.-I reopen XD, blank page again.-I quit XD.-I reopen XD, now it opens.-I try to open the document that I've been invited to, I get a message saying that I need to update XD. The last time I used XD was a month ago. It's ridiculous, both the lack of backward compatibility and the number of constant pointless releases that don't ever seem to fix ANY of the multimillion bugs present. -I update XD-I try to open the file, blank screen-I quit XD-I finally manage to open XD, this is what I get: All All this happens after CC was unable to validate my subscription for 2 days last week for no apparent reason.Using Adobe software has become a complete nightmare that impairs efficiency and sends stress levels to the rooftops, especially when there's a d

I keep getting an Error 44:23 message and am unable to create a share link for my prototype.

I am not able to access the files saved while working on XD. 

Hi, we're a team of 3 people, two of us currently use Adobe XD.Do I understand correctly that the only way to share our documents across co-workers is to have a business plan? Right now I can invite/share individual document with my coworker, how would this process change if we were to upgrade to a business plan?

I am from Pakistan I am trying to open the adobe xd website but this is not open I am trying to download creative cloud to adobe xd but it shows me an error this product is not able in your region please help me with how I download the adobe xd setup in my desktop

Dear Support, I am writing to report an issue I am currently experiencing with Adobe XD. Since yesterday, the software has been randomly freezing and lagging, making it frustrating to work and use.The problem started two days ago, and I have tried several solutions to resolve it. I have updated Windows, updated my video card driver, and updated Adobe XD, but unfortunately, none of these actions have made a difference. I have also noticed that XD requires more RAM than usual after I open a project. Once the project is opened, the RAM usage reaches 95%, but it gradually decreases over time to normal levels.I have attached a video demonstrating the problem for your reference. I would appreciate any advice or guidance on how to resolve this issue. Thank you for your time and assistance.

I started publishing my cloud-based XD library 3 days ago, and it's still ongoing... like WTF? The library is very small, couple colors, some svg drawings, some other assets, 100+ small icons, nothing special. I can't update it or use in a satisfying way while working on my app project. Please help anybody, it's really weird 😞 XD is a part of CC set. Thank you in advance. JSJJ/Qc 

I have created my navigation menu for my company site. It works fine, I created a bar that is like elastic. So when you go from the home page to the contact page, the elastic bar does not stretch across the entire navigation. It will only stretch to the icon next to itself (if this makes sense). It will work smoothly though. So for intsance:Home Portfolio About Store Contact The bar will do the elastic streatch from Home to Portfolio,But the bar will not do the elastic streatch from Home to Contact. It will just move to Contact in the navigation menu.I can't seem to find a fix. If anyone knows how to do this, I would surly appreciate it.

How can I export a layer in Adobe XD that includes the artboard background color? When I export as a JPG, the colors appear lighter in XD because the artboard has a color applied to it.Sure, I'd be happy to help. Thank you for using my services!

I've just noticed with a document containing 100+ artboards that text line height has changed how height of the text container is calculated. Similar issue with symbols (buttons) containing text because vertical padding was manually modified to result in buttons being 24/32/40px in height. I use increment of 8 for all heights, spacings & paddings and now I have inconsistency all over the place. Has anyone noticed this?

Hi, since a few days ago I can't open local files when I open XD first and then go up to File -> Open local files.It opens normally if I find the file in finder and double click it.Which leads me to my main issue: I can't export anything from an open file.As always, I select the Asset left in Layers or direct in the file and right click it, then I press the export selected option and nothing happens. I've uninstalled Adobe XD several times, cleaned it and the whole Adobe suite with the clean up Tool but it didn't help. I'm currently using my Windows machine to export assets from XD and that works, but it troublesome to keep transfering that from Windows to my work macbook.  Has anyone some ideas what could I do with this issue? My last step is to nuke Macos (latest version) and reinstall everything, but I would like to avoid that because it's time consuming. 

This is a problem I have been reporting for years (Yes, I said years).Randomly, and more often than not, when I attempt to Create a Link, to share my prototype (you know, sort of the point of XD), I get an error:Something went wrong.Learn More (Error 44:76)This happens no matter:The size of a fileNumber of ArtboardsComplexity of the links between filesNumber of and complexity of compoundsWhether compounds are local or linkedBehind a company firewall or notIn short: the feature is reliably unpredictable.System Specifications:MacBook Pro-16-inch, 2019Processor 2.3 GHz 8-Core Intel Core i9Graphics AMD Radeon Pro 5600M 8 GBIntel UHD Graphics 630 1536 MBMemory 32 GB 2667 MHz DDR4Adobe: your swift action and response is appreciated. But, please don't waste time telling me what, or why, the issue occurred: tell me how to fix it or how YOU are going to fix it and a hard deadline as to when. 

My Adobe XD is constantly Crashing, Functioning of tools is getting blocked on its own, to use them, I have to restart the software. and I have to restart the system 10-12 times in a single day.

I'm trying to follow along with the tutorial at https://www.adobe.com/products/xd/learn/get-started-xd-design.html.  However, it is saying that "If you want to follow along with me, you'll need to make sure you've downloaded the XD design zip file and opened it up on your local machine in the uncompressed folder. You'll want to open the XD design practice file. You'll also want to make sure you've updated XD to the latest version using the Creative Cloud desktop app."  I have XD updated to the latest version, but I have no clue where to go to download the practice file.  Does anyone know where it is?  Thanks!

Hi everyone, I'm a teacher and I would like to do a small Adobe XD project with my students (kids 10-12 years old). I was wondering if there's a way to use the XD-trial without the Creditcard subscription? 

Is anyone else having this issue with the new versions?I have uninstalled and reinstalled but still no luck no matter which version I use. If anyone has a solution, please let me know. 

Hi all, I'm following a course on Udemy to learn UX/UI and I'm having trouble with the auto-animate feature. Here's a link to my project: https://xd.adobe.com/view/769cb087-90c0-4163-a090-4e1e4fdfdbea-23cf/ My current assignment is for a simple animation. The arrow on the Confirmation page needs to slide across the screen. I have the arrows on both artboards named the same thing (A1) and I have the wire connecting from the first artboard (Confirmation) to the next artboard (Confirmation-1). Auto-animation is turned on and the trigger is set to Tap (for now). When tapping on the arrow, instead of the arrow sliding across the screen like my instructor's does, the animation is choppy and it seems the arrow quickly disappears from one side and reappears to the next side. Any insight would be helpful as this course is not super recent and my instructor does not often reply to the Q&A section. TIA

Hey, I'm relatively new to XD and still getting to grips with prototyping. I've been trying create something similar to the link below but keep failing. I've prototyped it with the scroll to feature but it's not quite right - I can't seem to figure how to get a toggle state to work and also have the teh white overlay over the next steps. Maybe I need a different approach with multiple artboards to achieve it but I'm not quite sure? Here is what I'm hoping to achieve:https://kissthehippo.com/products/coffee-subscription Here's my attempt:https://xd.adobe.com/view/74bfc91d-7b9e-4c7b-b05b-cbc964bde36a-21ec/?fullscreen&hints=off Any help would be greatly appreciated! Thanks 

I can't get the prototype link to work on the new XD update ... I keep receiving Error 44:23. My file has 2 artboards and is pretty simple prototyping, so I'm not sure what the issue is. It was working before I upgraded my Mac & XD version. This new XD version is SUPER GLITCHY. Please fix.

It keeps loading so long, and eventually fail to update the link.Sometimes when it shows it's updated, re-open the xdc file still go back to the last version.  

Hiya - I cannot open an XD file, but I'm not getting any error messages. I can open every other file, but this one hangs on loading. It's not an overly large file. The file was continuously reloading and erasing my work all morning, so I tried to close it down and restart it, but it crashed completely (see video). I closed down creative cloud and restarted it, and now this file hangs on loading (see photo). The file does not belong to me and it still working for owner.

I do get the Adobe Creative Cloud sidebar showing with the libraries shown inside but the only compatible asssets seem to be colors.  No trace whatsover of components such as UI elements, icons, etc. Is there something I'm missing somewhere?What I'm trying to do is to make libraries components insertable within Google sheets/docs.Thanks!  

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XD wont accept my illustrator file. Is this due to size?

Version:56.1.12.1, Creative Cloud-Synchronisation: 6.2.0.5We cannot create links (multiple users, multiple computers, multiple networks tested).We also cannot create links for new complete empty XD projects.subscription: Buisness-ID Team