Skip to main content
This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

CSharpp
Participant
Mar 7, 2017 4:28 PM UTC

I had the same (dns) problem and solved it by manually adding a dns record to /etc/hosts.

Lookup the ip of airdownload.adobe.com in a dns tool like http://ipinfo.info/html/ip_checker.php

Lets say the ip is 184.30.193.66

Open the hosts file

sudo nano /etc/hosts

Add the following line:

184.30.193.66     airdownload.adobe.com

and save the file. Afterwards restart your browser and try it again. After you successfully downloaded the file, remove that line from the hosts file.

Alternatively you can change your primary dns server (e.g. Google DNS 8.8.8.8)

Hope that helps.

Translate
divya010193
Adobe Employee
Adobe Employee
Feb 13, 2017 5:51 AM UTC

Hi,

When are you getting redirected to https://airdownload.adobe.com/air/mac/download/24.0/AdobeAIR.dmg

What is the link that you see when you hover on "Download now"?

It is working fine for me.

Try clearing the cache of your browser and download again.

Thanks!

Translate