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Chiefs420
Inspiring
January 18, 2023
Question

Bridge won't open

  • January 18, 2023
  • 3 replies
  • 2693 views

Windows 10. Bridge 2023. As of this morning when I try to launch Bridge I get the attached error (sorry for the potato quality but when I tried to ss it the error window would disappear). I tried the ctrl alt shift and reset preferences and purged but it didn't help. Any ideas?

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3 replies

Mohit Goyal
Community Manager
Community Manager
March 7, 2023

Hi all,

 

We're happy to announce the release of Adobe Bridge Beta (13.0.3.686). This update includes the fix for this issue. To see the list of all fixed issues in this Beta release, click here

 

Please update or install Bridge Beta via the Creative Cloud Desktop app.

 

Steps to install/update

 

InstallGo to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.

 

Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel and Check for updates. Then click update for your beta app.

 

Let us know if this Beta release resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

New Participant
June 1, 2023

hello ,

i installed recently adobe bridge beta , but it doesn't open

 

gary_sc
Braniac
June 1, 2023

Hi, @mona30228773081b. What is your OS (and what release)? What other Adobe software do you have on your computer? How did you install Bridge?

Participating Frequently
January 18, 2023

I got exactly the same error, dialog box with red circle "X",  about 10-days ago when Abode updated Bridge.  I tried everything, but gave up and reverted to v12.0.3.270 to get a working version.

Chiefs420
Chiefs420Author
Inspiring
January 19, 2023

That worked. Thanks!

Braniac
January 18, 2023

Its been happening to me as well. Are you seeing a crash report?

Chiefs420
Chiefs420Author
Inspiring
January 18, 2023

I'm not. It's giving me an error window that just says Bridge at the top and has an X in a red circle, I linked a picture I took of it above.

Braniac
January 18, 2023

If you go to C:\Users\<your username>\AppData\Roaming\Adobe\Bridge 2023\logs do you see any crash logs?