Questions

I have just started using Captivate on my Mac - The main screen (where a slide should be visible) is blank.  Any ideas on how this can be solved? Denis

Hi all, I hope I can ask this in this forum!I am located in Australia. Does anybody know the best site where I can find an Adobe Captivate eLearning freelancer? I am looking for someone who has Adobe Captivate experience to help me with creating a number of eLearning modules for a client. This work is a side project of mine, with all modules needing to be developed by 1 June (eek). As I have a full time job as well, I am needing to bring someone in to help me complete these. I have developed the content for each of the modules and also the template, but need help with the actual development of the modules as I do not have enough time in the day to do it on my own. The modules range in length, and there are about 15 modules all up I need to have completed. Any help would be appreciated!

I'm signed in and paid up on my subscription, when I go to "Manage Plan" then "Included Applications and Services" I see Adobe Captivate (see below), I click "Download" and I'm brought to a location where there is no choice for Adobe Captivate.   

A post at work from another developer had the following problem:My Timeline don't have audio on inserted mp4. Mp4 works fine in any media player.frustrating to place bookmarks without audio. the right driver in my computer works fine.is there a setting in CP 2019?In preview mode, the video is blackout. Any ideas.I suggested him previewing in HTML5 Browser.  Now this is the problem he's having.Loading a new project blank now has the HTML5 previewer. I also have audio when editing the video directly, which pops a window with a timeline of breakpoints.However, double clicking on the slide timeline will not run the video or audio. timeline cursor runs normal.I exit and reload CP 2019, then click on timeline. it follows with a window pop up saying loading video but stops at 50%. If cancel then I can proceed as above but no slide timeline video.we are getting closer. any ideas?

Hi there,I'm fairly new to Captivate (Storyline user) and am currently exploring the trial. I don't think the program is working correctly. Animations are not showing up, not timing correctly, characters are not importing, and single slide preview is not working at all.Has anyone else encountered this? Any tips on a solve? I'm on Windows 10 64 bit system.Thanks!

Hi....having a weird thing happen.   I am using Custom buttons for all controls vs the built-in nav bar in Captivate.  I have ALL of my buttons on Slide 1 and have them set to view "Rest of Project".  This is great but of course, there are pages where we have to add other buttons and in some cases even hide the Next or Back buttons and use special Next/Back buttons with specific Advanced Actions and so on.  My question is....If I set the TAB order on slide 1 for all my buttons should those buttons TAB order overrule the TAB order of buttons on other slides?  I am seeing inconsistencies with this.  In a course I built last year it worked fine...now it is not.  What I expect to see in my TAb order is this: Next, Back, CC, Replay, Pause, Menu, Exit, and then any Popup button that I added to pages.  Instead, what I am seeing for a TAB order is this:  Next, then the popups, Back, CC, Replay, Pause, Menu, Exit.  I am using version number

I am still a fairly new user although I have been successful in creating basic software simulation projects with Captivate. I am now hoping that someone may know the correct way to fix an issue I've now face, that does not require me to redo the simulation.I had created a simulation project. The company wanted the logo at the top of the project and they asked a consultant to add this to the project. What he did was make the project size bigger, changed the software screen to be aligned bottom center, then basically copied the logo onto every slide.We now want to remove the logo, which I can do using the Library, but I do not know how to get the software screen to fill the whole screen again as when it was first captured.Does anyone have a solution for me? I am looking at having to reset approximately 300 videos that have been set up with the logo.Thank you!Sue 

Hi, two times my company has tried to install Captivate to my laptop and it is not showing up. They told me to contact Adobe today because there is nothing else they can try on their end but I cannot because the chat says to contact my company.The 2 links I see on the page, (https://helpx.adobe.com/support.) one for individual leads me back to-a message to contact my company. The other link-an enterprise link says when I click on it-"You don't seem to have access to the Adobe Admin Console. If you think you should, please contact your system administrator." Adobe can you please contact me?

HiI have a menu and a X button for closing the menu that will show when clicking the menu button.The menu and x botton are placed on the second slide and set to show for rest of project.On the third slide the x button is positioned over the menu as I like. On the rest of the slides its placed behind the menu?This is the script for the onload function that hides the menu and x botton (CloseMV)Thsi is the action for the menu button that opens the menu and the x button (CloseMV) Here u can se whats happeningSlide 2 Slide 3 and the rest

Hello! I am very, very new to Captivate.  I am trying to create learning game.  Each area of the game will have a different quiz that I want to have different result pages.  The idea is that the answers for the quiz in an area will take the player to a specific exile (if incorrect) for that area.  In both places, the player would need to get 8/10 correct.  For example, in area A, the player answers fill in the blanks, but only got 6/10 correct - sent to island exile.  The player can then retry area A or go to the hint section for help.  In Area B, multiple choice, but only gets 5/10 correct, sent to lake exile. Is this even possible?  Would it be better to have multiple projects that are linked?  I saw where you can name your quiz in the preferences "in case you have more than one in your project," but do not know how to do this.  I know very little about SCORM (?).  This is for a class, and think I am may too ambitious right

I have inherited Captivate courses that have several modules per course in separate Captivate (.cptx) files. I would like to copy all of the filmstrips into one course to publish to 1 SCORM object without sacrificing the design and programming from each slide on the timeline. Is this possible? Thanks in advance,Andrew

hi to all,i'm trying to link 7 modules (cptx) of a course using scorm packager but when I open it appears a strange window without text but only three blank buttons. Is there the possibility to have a working version of this application please? I am on macos Catalina 10.15.7 

I am working in Captivate 2019 and am having issues with my slides "jumping" from one to another even where there is "No Transition" selected in the properties panel for the slide when I preview in HTML5. Example:I have a photo and some SVG graphics as a background for slide-01 that remain int he same position at the beginning of slide-02. After I click on the button to advance to slide-02 there is a slight "jump" where everything dissapears for a split second then looks as if it reloads to slide-02. Even though none of the graphics or background image change location or size and I have the slide animations for slide-02 set to "No Trantision". They are merely set to display for the "rest of the slide" on slide-01 one slide and picking right back up in the same place at the beginning of slide-02. How can I correct this?

What is the best way to capture voice content from SME's?  I have been provided a ppt. deck that I am transfering to e-learning using captivate.  I need SME to provide me with audio transcript, or audio file.  Requesting best approach. 

I've seen multiple videos online for an Advanced Answer option on the Properties/Answer/Options panel but I do not see this checkbox in Captivate 11 or 11.5 (CP2019). Has it been removed? (Screenshot shows an answer in a multiple choice question). Thanks everyone.

I have a multiple choice question, A and B are correct, C is not.    How do I give custom feedback if they pick A vs B vs C.  I want a custom feedback for each answer. I know how to do this with only one answer correct using states, but the option to change states for each button is taken away.   I do not see the options panel any more.   I am on captivate 11.5.5.676.

I would like to remove the description field all together, because when I make the font on my Title large enough, the decsription "box" covers up part of my text (see the Y and P below). Is there a way to alter these boxes or remove the description field altogether so this doesn't happen? 

Just looking at getting some formal training for captivate and saw this virtual training and certification offered by Adobe, however I'm a novice and wondered if this virtual training was appropriate for a novice? or do I need to dabble with captivate for a year or so first before hand and look at some other intro courses/tutorials? Appreciate any advise or other recommendations. I'm a student and on a bit of a budget, thanks in advance.

Publish to exe fails in Captivate. Read the workaround and our recommendation. In Adobe Captivate, if you publish your project as an executable, the exe doesn’t run. But when you click the exe file, you see an icon related to Flash.  This happens because both Flash and Flash Player have been deprecated. For more information, see this blog. Workaround Publish your project as MP4. But in an MP4 output, you may lose all interactions. If you only want to see the output without any interactions, then we recommend publishing to MP4. 

I have made some changes to a project in captivate and when I try to save the changes I click SAVE but the slide only stops at 50% and will not finish saving. I need to update a training in iLearn. What is preventing the project from saving? I even shut down the computer and started it again last night and this morning. The screen will sit there like this (see below) for about 5 minutes and then just disappear without fully saving the changes. Here is what the screen does every time: 

Hi,I have added a an event video to my project, and I would like that when the user starts the project that the video start automatically but when he goes further with project and goes back to the slide where the video is that the video doesn't start automatically and let the use start it himself.Could you help me please ? Thanks ,Karim

Hi,I am trying to create a drag and drop quiz in which each question is a drag and drop interaction with only one answer. What i would like is when the answer is rejected, they get the failure display and then move to the next slide which gives them the next drag and drop interaction question.I know how to get it to reject by “not accepting” all drag sources and the “incorrect” drag choice goes back to where it started and I get the “failure prompt”, but i don’t see that there is a way to then send the user to the next slide after the failure prompt.I’m trying to do all this with out the submit button in order to get instant feedback and move on to the next slide.Any insight would be great!

Hi all,I am trying to create tool tips for a custom navigation bar.(hover cursor over icon for 3 sec,, explanation appears in window above the key for as long as cursor is there or for about 4 seconds).Of course, the function/states of the button can not impacted by that.E.g. clickbox over the button etc. won´t work.Using the rollover state of the icon is not good as it there is no delay and learners will know what the icon means after a while and get annoyed by redundant tool tips.Thanks for any advice!

I'm creating some quiz questions for an eLearning project and can only seem to create them in the format shown in the first image below.  Ideally I'd like each stage of the process to be surrounded by its own box more like the second image so they are more separate but can't find an option to do this.   Is it possible to do this?  If so, how do I do it?    

Good evening I finished  a quiz adobecaptivateBut I added in all its slides the close button is a shape with an image inside, but adding the close button made the transition between quiz slides impossible, how can I add that button without affecting the effectiveness of the quizThanks