Questions

I downloaded Captivate 2019 on a Mac (10.12.6). Click program to start. It begins to boot, and dies literally within ONE second. I guess I have a software conflict. But what? What program do I need to delete or download? Does Captivate 2019 not work on MacOS 20.23.6.??? What do I do?

I am trying to loop a video, but when I publish it is not looping.  I am on captivate 11.5.5.676.   I followed the directions I found, the time is the time for the video, 4.2 sec. I set it up as an event video.  It is my personal video.  I shot it on my iphone, converted it to a MP4 and added it to a slide.  The video plays great, it just will not loop for the length of the slide.  I looked through the discussions, but they are either for older versions or showed me these instructions.  What am I doing wrong?    

Guys,I have been trying to get google analytics (GA) to report usage of my HTML5 courses. I am wondering if anyone can help me make this solution a bit more elegant..We install GA by adding a bit of javascript to the header of each page. Because CP HTML5 projects only have one page, this should just be a case of adding the GA code snippet into the header of the index.html file. This however does not work. I believe that this is because the API hasn’t loaded at the point that the code is executed, so can’t reference the CP variables that I need to build a pseudo-URL (see code below).The good news is that I do have CP and GA integrated. The bad news is that I have had to add the code snippet to an On Enter event on each slide. Repeating code is terribly bad practice (and limiting), but it does work.What I would really like to know is if there is a solution where I can put the GA code in one place (e.g. index.html) and for the thing to work. I have seen a forum post where CP was successfu

Hi I have published my course as scalable HTML and uploaded it to scrom cloud . When I am play course in mobile after 15-20 slides it starts behaving wierd some design items does not apear, audio does not play. What might be the issue? Can someone help me here.Quick reply is appreciated.

I am using captivate 2019. I would like to use a drag and drop as an exam question. I know under drag and drop tab I can select include in quiz and have the scoring recorded. But is there a way to make this look like my other quiz questions with a back and next button and will it also show up in the Review Quiz?

If my user fails the exam I want them to retake the whole course. What action do I need to set in order for the user to not only go back to the beginning of the project and retake the course, but to also reset the TOC to ensure they cannot skip to locations they previously went to the first time they attempted the course. 

I am using smart shapes, specifically a rectangle.   I have text within the rectangle, but when I preview or publish the line spaces changes and my words are now close or on the line of the rectangle making it hard to read.  How do i prevent this?  I am using Captivate 11.5.5.676. Lisa

The text formatting on my caption boxes and buttons change when I preview or publish my presentation. The line spacing messes up and the fonts look physically different too. Does anybody know why this might be? I'm using Arial and Verdana fonts so there should be no problem there. Below are comparison pictures showing what I mean. (if anyone know how to embed images from websites in the adobe forums, please let me know) Image 1 Image 2

Hello, I have set up an Expression Advanced Action to display the sum of 2 variables and it works perfectly. I now want to extend that to calculating the sum of 9 variables total. Is there a way to include all the variables in one row such as V_Sum= V_1+V_2+V_3+V_4 etc., or do I need to set up and action another way such as calculating the sums of the different actions?

I've got a fairly simple drag and drop interaction, but the drop source gets stuck on one target.I'm using Captivate 2017 and working in html5 with non-responsive project.I have only one source and four targets--one correct and three incorrect. The interaction is set to autosubmit correct answer and redrag dropped sources. I can redrag the source when it is dropped on two of the incorrect targets, but it will not redrag when dropped on the third target. I have a shared action that each incorrect target triggers. I made sure the targets are above all the other items in the timeline and the source is above all the targets. I can't find anything different between the targets that will allow redragging and the one that will not. What settings could possibly cause this?Here's a screenshot of the relevant part in captivate and then stuck in html5 preview.

Hello, I have a problem with changeState in Captivate and hope you can help me. I have 2 Images as buttons. Every button has 3 States, a normal, clicked, and done and I am trying to change the state of them. When a button is clicked so it's variable gets +1 and when you click again it get's -1. The idea is when I click on button 1 I want to check via Javascript if button 2 == 1 if yes then it should change the state to Done. Unfortuantley, it doesnt work. Here my code: if(zug_state_2== 1){zug_state_2= 0;cp.changeState("img_1_sifa","Done");}

Hi, How can a digital signature be added to certificates generated by Adobe Captivate? Regards,Santiago

How can I make text entry box search for multiple specific slide names for example on a windows desktop where you can search for file name or software name and takes you to the page.  help. it's urgent  

  In my project, I'm using a TOC which allows navigation to visited slides only.  If a user fails the final exam and wishes to retake the exam, the TOC shows them already completing the exam and their score is committed, therefore, they cannot retake the exam directly, they must exit the project and restart it...  Is there a way to reset the exam results or the TOC so they can simply retake the exam without exiting the project ? Thank you

Working in Captivate 2019 and a slide does not have the camera icon but has transition screen changes that I would like to trim the video for a smoother demonstration and remove sensitive information

Captivate 2019 does a responsive project still work without using fluid boxes. Or to make it work right it needs to have fluid boxes on each slide? 

I am currently working on captivate functions for translations. For this I have also searched the forums, but find little information on how the actual translation works.The XML variant is the one that is meant for external companies with special software. But I can't imagine that there is no easy and free way to adapt the XML code to make it more readable/ translatable. It would simply be necessary to hide all irrelevant lines. Is there any experience with a working workflow.Alternatively, the export of the captions (.doc) could be used, but this is difficult to read in the relevant project due to the big font sizes. Are there perhaps also simple workflows here, which facilitate the translation work?

Can someone please help me. I have been all day at this. I am working from home using a Surface Pro and monitor for the next 3 weeks. I have had to reset my project preferences includng directing the cashe to my C drive and enabling customer workspaces. However, every time I have logged out of Captivate to save my preferences, when I re-open it, my preferences have not changed. I really can't work effectly with the Classic Workspace. I know how to undock the panels but it is just not saving the preferences and I can not move the panels. I am on a network here and can not run Captivate as Administrator.

Hello everyone, can anyone tell me, how can I import a playbar, that a customer gave me into my captivate 2019 project? The player_folder that was send by my client contains one folder (PlaybarIcons), a playbarScript.js and a playbarStyle.css file. Where do I have to copy those and then select it in captivate. Thanks for any advice!Moritz

Many of my customers have called and reported a Flash Error when trying to open the .exe files published earlier. I tried exporting today and  have the same issues. I just get a Flash Error screen (screen shot attached) 

Hello, I have been experiencing this problem for a few years. When staff take the online training, some of the staff successfully complete a module. They receive a checkmark on each slide in the TOC, and they get a completion checkmark on the course list. But then, there are others who can go through the very same module, they get a checkmark on the Thank You slide (the last slide in any module) many of the prior slides in the TOC have checkmarks, but then there are many slides that are missing checkmarks. I have to go in, starting on the Thank You slide, and using the back button, back my way up to the very first slide in the TOC in order to get the module to be marked as complete. When I back up through the module, it checks off the boxes that were missing the checkmarks. Then, when I close out the module, the course list checkmark appears. Our department uses Moodle as our LMS. It seems as if the module gets disconnected from the server. But, why would it happen for some staff

When trying to video record / system record in the Captivate 2019 trial, I get "Capture is disallowed since High-density display was detected. Please set 'DdpiAwareness = 1' AdobeCaptivate-ini and restart the application". Changing the display settings' resolution hasn't work either. Are there any other solutions out there? 

I have a project that contains 1 multiple choice quiz question. That project was originally 1280x720, but I rescaled it to 1920x1080. Next, I copied that 1 quiz question into my main project that is 1920x1080. When I preview my project from that question slide and submit the correct answer, a popup says "press y or click anywhere to continue". However, you actually must click the area above that popup to continue. Clicking on the popup or anywhere below will NOT advance the slide. How can I fix this issue?

I can see a widget under Learning Interactions but that produces a horrible white table with black column headings and, seemingly, no way to change this.   How do I create a table with a transparent background and no borders please?Also I thought "widgets" were a flash thing and therefore unlikely to work from now onwards.Best RegardsDave

I've added a play bar to my project; but one of my requirements is that a trainee cannot skip forward throughout the presentation and miss training.  They are to be permitted dragging back to review something, and forward to where they were only...Is there any way to script the playbar to only allow forward dragging if the trainee has been there before ? Much like the TOC setting of: 'Navigate Visited Sites Only' Thank you !!