Questions

Hi there,I'm working on a responsive project with Text Entry Boxes and User Input.My problem is, that whenever the user goes to the next slide and returns to the previous slide (the slide with the TEB), the value of the variable of the TEB is empty. This is problematic because I want to use the input of the TEB later on. I tried using the "retain text" button for the TEB-settings but it makes no difference.Do you have any ideas?Kind regardsNina

Hello,I want to make the TOC invisible in the beginning of the project, then visible later on.Details:I'm using Cp9.I haven't included a play bar.By invisible/visible, I mean that I don't the TOC to be openable/visible at all. I don't even want the TOC button in the top right-hand corner to be visible when the TOC itself isn't visible.I have selected Show TOC.The TOC is in Overlay mode.Thus far, I've only published in swf.In an attempt to achieve this end, I've done the following:On the first slide of the project, I've entered the following On-Enter command: Assign cpcmndTOCvisible with 0.And on the first slide in the part of the project where the TOC should be visible, I've included the following On-Enter command: Assign cpcmndTOCvisible with 1.This all seems straightforward, but thus far I haven't got it to work: the TOC is visible all the way through. Any suggestions would be appreciated.Best regards,Marvin DuBois

Hi  I have built an interactive video project in captivate, workes perfectly in Chrome locally, but when I upload the project to view on a server, the video doesnt appear but the interactive slides do.Has anybody got any idear? 

In my company we have a Captivate 9 licence, I downloaded the installer Captivate_9_x64_LS21.exe from my Adobe Account but when I try to install on a new computer, I keep receiving an error claiming to download all the parts and put them in all   

Is there a maximum number of correct entries for a Short Answer question?  I have got to 8 and can't seem to add any more.  

Hi,I'm the lucky owner of a 360 camera. But in Captivate I have a little issue getting it to work properly on LMS-servers and Chrome generally.When I upload my project to our LMS or SCORM Cloud there is no response when I click on the hotspots on a 360 photo no matter which browser. When I preview it in Captivate there is no problem running it in either Chrome or Firefox.When I export and run the project locally, the hotspots only react in Firefox.Any ideas?Kind regards,Jacob

Hello - my Captivate program has slowed so much since I first started publishing recorded powerpoint slide decks. It's simply a powerpoint, with no animations, and recorded audio over it. The latest 'webinar' was 60 minutes and it took an hour to publish. Something like this not even a year ago would have maybe taken 20 minutes to publish at most. Any ideas what is bogging down the program so much?

Hi, I have seen lots of posts about this, but they are all old.  So I am hoping with the newer versions of captivate this is now possible but I cant seem to get it to fade out only come to a sudden stop.

Hello, I tried to add interactive video using videos that are placed in my local drive. This works fineBut when trying to use a youtube/Vimeo url I face some issues,Copied the video URL from browserTried to paste in the URL sectionNow I get an error stating that I am not online and the link is not pasted. Kindly help...

Hi there,I have placed 2 text entry fields that are for username & a password, I on publish/preview, I type the username and go to hit the TAB key to move to the password field but nothing happens & cursor does not move to the other field...I did try a quick search for this question as I thought it must of happened before to others, but could not find what I needed..the answer 😉Kind RegardsRosscoDOH! I just found some more information on tabbing between these fields, so will check that out fisrt........must be Friday (over here)

Hello, someone know why the CC change of size only in some lines?I allready set up in the project label and replace in all slides the font size to 12pt and when I check the published project, in some lines the font change to 14pt by one second and then return to 12pt.Can someone help me please?Thanks!

My oam file works fine if it is just placed on the page in Captivate, I can see the animation when previewed in html5.  But what I want it to do is, use an Advaced Action to show when called with button variable.  Now, it does show when called with the vaibley but it does not show the animation. It's like it's at the end of the animation.    The only script I have in the oan is a stop action at then end.Any suggestions?Thanks!

Since we upgraded to Windows 10 on our machines when we publish a project a play arrow appears in the beginning on the screen before the project starts.  You have to click on this to get the project to play.  We've learned to live with this.  However, we have a new client that doesn't like it.  They want the first slide of the presentation to show immediately.  Is there a way to keep this arrow slide from showing up?  We use CP2019 and publish in HTML5.TIA 

Hey there,  after buying a new iMac I wanted to install Captivate on this computer. Before, I worked with Windows and I only have the Windows-setup saved on my hard-drive. As I wanted to download it from my applications I can only find the CreativeCloud-Applications but I can not find Captivate and I need it very soon, Thanks for your help, because the support of Adobe is not responding to my request!- Martin 

Hi.I am quite familiar with the use of fluid boxes. But I don't quite understand what I should do if I need to create very large vertical content for mobile. As if you were vertically rewriting the content on a website.What happens to me is that my content adjusts to the height of the mobile screen and not as I want it to be higher and use the finger gesture.

I can't finish the Adobe Captivate 2019 install. When the install process ask for the user and password, the system can't sign in the user and shows the error 400 "Your request result in an error".I have the License for this. Can you help me?

I would like the learners to see the slide notes after the eLearning is published. Is it possible?  

Hi everyone! I need a tool to add hotspots, timetrigger, links to a video. I found some online tools but I need a tool that I can use locally. Adobe has any soft that can help me to create this? I already use the Creative Suit 2020.

Hi, I have CC on my mac and am looking to add a subscription to Captivate for a pc user who will be in charge of recording video for a new LMS. Can I setup a new adobe account so they can download a windows versions and then import to my computer for any processing? I don't understand the best way to manage/bridge the two platforms. Thanks!

I can't change the aspect ratio over 1440.how to fix that??

I changed the recording video color mode from 16bits to 32bits and the scale to fit for my screen resolution, but the video recording clips are still blurry before into editing, you are not recording an HD record resources so you are unable to output an HD quality video either.I changed the recording video color mode from 16bits to 32bits and the scale to fit for my screen resolution, but the video recording clips are still blurry before into editing, you are not recording an HD record resources so you are unable to output an HD quality video either. How to fix that pls!

Hoping someone can help. I'm working in Captivate 2017. I have multiple image buttons throughout the project with various different states assigned to them. However, nowhere in the project (not even on the slides where said buttons with multiple states exist) are 'Change the State of', 'Go to Next State', or 'Go to Previous State' selectable. They are simply greyed out.Would appreciate any solutions or ideas.Thanks!

When I preview a project in SCORM cloud, HTML5, or project view it does not show the entire screen of the project.  It seems to just show the center portion.  When I publish it to SCORM and upload it into my LMS it shows the same way.  My LMS supports SCORM 2004 V4 and that is what I am publishing it as (I have tried SCORM 1.2 as well as 2004 V2, V3 also).  Is it a project size issue?  Currently the project is 1280X720.  The project is created in an Unresponsive format and has nothing but text and static images.  Using Captivate 2019.  I have searched for the last hour or so for another similar thread but can't find anything.  By the way, I am new to Captivate so I am still trying to figure things out.  Thanks for any help!

We created five workshops that use the exact same Advanced Actions and JavaScript. All but one workshop seems to work fine. However, some Apple mobile users (iPhone and iPad) are reporting that they get well into our Resume and Applications Workshop and then it closes and reopens to the first page. Please see the attached video (https://youtu.be/yjoZB2ShB7k ) for an example of this behavior.  Their progress is lost. When they get to about the same page it happens again. They are not able to reach the end of the course. These workshops are built using Captivate 2019 and published as HTML5 non-responsive projects. Not all users on iPhone or iPad experience this issue. For those who do, clearing their Safari cache does not help. The issue is consistent on the same phone, meaning if a person sees the issue once, they see it every time. Other users with the same phone model, iOS version, and Safari version may not see the problem, though it seems to be fai

Hi, I want my users to click on a start button before doing something. after they completed the task/, they will click on the stop button to stop the counter. I want my user to be able to see the elapsed time on that slide.By the way, I want this for only one slide and it is not a question slide. Of course, when user come and visit the slide again. I want to reset it again. Here is the screenshot of my current setup. Do you have any example and instructions for me to realize this action: