Questions

I used to be able to go to the left side of the screen and click on a button at the top which would return me to the document without the boxes.  I can't find that anymore..?

I'm having a problem with a variable not incrementing properly when using Tab and Enter (for 508 compliance) to navigate through a page. The page in an interaction where the user has to select multiple items and then click a Submit button to get it correct. After the first incorrect try they get one feedback and after the second incorrect they get a different feedback box appearing. Everything works fine when using the mouse or the shortcut keys I defined for the input. The problem arises when the user uses the tab and enter key combination. If they get it right on the first try, everything works as it should. However, if they get it wrong, it immediately shows the second feedback option.I'm using a variable to count the incorrect. I've tried the increment (increase by 1) and expression (var = var + 1) but neither seem to make a difference with the tab/enter method. Have any of you had this issue and know how to deal with it?

I have a very basic product training module I did back in the spring that plays fine on my corporate client's LMS. They gave the module to one of their customers so that their sales team can also do the training. When the customer tries to play the module using their LMS (Grovo) on mobile devices it appears that the flow I've designated for the responsive boxes is getting overridden somehow -- switching from vertical to horizontal. At least that is my best guess. The module works fine on all other platforms we've tested on. I've attached a screen shot of what the module should look like (from SCORM Cloud) vs. what they are seeing when they run the module on Grovo. Has anyone ever seen something like this before? Any ideas on how to fix it? Does it have something to do with the module launching it what appears to be it's own player? When Grovo customer support runs the module, it plays fine on their end (so they say). It only seems to be happening at the user level. Any thoughts are gre

I am working on a large Adobe Captivate project. It has anoption for learners to test out of the course before the content is displayed.It’s a robust course with voiceover, video, images, and we used AdvancedActions/Variables to navigate learners though the course based on what theyanswer in quizzes. When I test it locally, it works perfect every time. But nowI’ve published it to Adobe Connect and we are experiencing a lot of bufferingwhen we run the course. I’m not sure if buffering is the right word though. Thecourse will freeze, and a message appears that says “Loading”. The play barwill continue but text and graphics will not display. I’ve had some luck with adjusting the file size andadjusting how the quizzes report back to the server but we’re still seeing theloading issue. I’m finding that it tends to happen later in the course. Thank you!

Captivate 6 certificate widget information disappears when I click print icon. Anyone else experiencing this behavior? And if so, is there a fix?

I am looking to share an interactive PDF with my colleagues. Once I have created the interactive PDF and open it on my computer it works, but when I upload the file to Dropbox, or share via Wetransfer, the file turns into just one blank page, even on my own computer. Any idea of why this is happening and how I can resolve?

Hi,Technical team tried to download and install Adobe captivate 2019 64 bit for windows. This is procured through the corporate account (L&T Infotech). The installation doesnt complete. The Capticate icon shows up in programs, but once I click on it, an error window shows up which states "The localized resource files for this application could not be loaded. Please reinstall or repair the application and try again".We are trying to uninstall but it just wont allow uninstallation.Would really appreciate some advise.Thank you,Niranjan

Anyone developed a Level 3 course in Captivate 2017 (using Fluidbox)?If yes, Please let me know how much effort it'll take per slide and how we can achieve this.

Hi All, I am currently working on quiz slides. It has 5 questions. Each question has 4 options. All the options lead to some decision making. There are no correct and incorrect answers. At the end of the quiz or upon answering all the questions, user will be shown level 1, 2 or 3 based on the selected options. How to build this kind of scenario in captivate? Do we need to customize the slides or can we take the default quiz slides?? Need your help!!! Thanks in advance!!

Lorsque je cherche à le désinstaller, j'obtiens l'erreur 81 "Une autre instance du programme d’installation est en cours d’exécution. Attendez la fin de l'instance du programme d'installation et essayez à nouveau."Voici le fichier erreur application:EventDataAdobeCaptivate.exe11.0.0.2435b6e04abMSVCR110.dll11.0.51106.15098826e4000001500000000000740da33a801d45cb65694ea3cC:\Program Files\Adobe\Adobe Captivate 2019 x64\AdobeCaptivate.exeC:\windows\system32\MSVCR110.dllea98ddd5-c8a9-11e8-810b-e840f2b82f0aJ'ai également Captivate 2017 installé. Même erreur lorsque je cherche à le désinstaller...Merci de votre aide

J'aimerais utiliser un format de légende de survol différent à ceux proposés par Captivate. Quand j'essaie de remplacer les Captions, cela ne marche pas. Merci d'avance pour votre réponse

So i created a very basic e-learning with two content slides, 2 quiz slides (multiple-choice) and the review quiz slide. When i preview with "HTML5 in Browser" the loading icon keeps spinning. When i export my project and open the index_scorm.html in my browser (Chrome) the same problem occurs. The "Preview in SCORM Cloud" doesn't work aswel.Anyone knows a solution to fix this?

Hello everyone!I've a totally customized Hot Spot Quiz Slide. I have 12 buttons, only 3 of them are correct. You have 3 attempts to do it right. In each attempt, you score a different number of points (First attempt 3, second 2, in the last 1).I've setted up (as you can see in the image (sorry it's in spanish)):- The first 3 elements, are the 3 kind of wrong responses. In the group I've a background, a smart-shape with text, and a button. In this buttons, I have an Advance Action, to reset all the buttons of the quiz back to 0. (a variable is setted for each quiz element). In the last wrong message, you get the Correct Answer and the exit button will Go to the next slide.- The next 3 elements, are the 3 correct messages. In this groups, I have a button, which "On success" with Go to the next slide, and score points (I've included the button on the test, and bring to the total a different amount of points, if you're in the first attempt correct message, and so on).The validation of the

When is version 10 coming out?

HI Everyone, I think I'm missing something simple.  My coworker is uploading question via cvs in CP2019. When she does this, incorrect and correct feedback messages appear in the upper right corner of the slide.  I can't find a way to make change the default location for those messages.  I have tried going through the master slide to no effect. I can't find any discussions on this, so I'm assuming I overlooked something.  Has anyone else had this issue?Thanks

is there multiple computer package options?Trying to upgrade my account

Hello,I have a multi-state object on every slide of my current project that is dependent on a variable from the user. I already have it working but there was so much in my advanced action that it runs slow now.What I am going for: The user selects 1 of 10 characters and that character is displayed in the corer of each of the proceeding screens (roughly 30 slides).So what I did was put a clickbox around each character, then when the user selects one, it sets a variable to XYZ. Then at the beginning of each screen, an advanced action runs that checks for what the variable is and sets the state of the character to the users selection.This took forever though, because I copied and pasted the original object onto each slide and had to name them character, character1, character2...and so on. Then in the advanced action to check for the variable, I had to use 10 different if statements, all with "if character = X, change state of character to X, change state of character1 to X...and so on" Th

I'm creating my first project from blank slides in Captivate 5.5.  I know the content that I want to cover, I know that I want to record more audio explanation than text on screen and I plan on having quiz slides.  What I am finding time consuming is finding images or "things" just to place on the slides.  Does Captivate 5.5 come with any standard images that perhaps I don't realize I have?  Or can you point me to a resource?  I don't have Photoshop so I really need things I can just grab and insert onto the slides.  Thanks in advance

Good Afternoon, I am hopeful you can point me in the right direction.  My team and I are struggling with Captivate 9 publishing (multi-scorm).  When we publish to our LMS (LearnSoft; specifically, MeduRX) only the first module completes.  The course itself never completes and the user never receives credit for completing the course.  I have read through many, many of your discussions and I have tried almost all of your suggestions to no avail.  I will do my best to outline the relevant information:Our completion criteria is viewing 100% of the slides (we have also dropped this down to 80% for testing purposes with no success)Tested in Captivate 6 and Captivate 9We publish via Adobe Multi SCO Packager 6.0 and Adobe Multi SCO Packager 9The screen shots I will share are using Captivate 9 (and AdobeMulti SCO 9)Settings when publishing in Captivate 9Publish to My ComputerSCORM 2004 (we have tried SCORM 1.2 as well)Screen Shot 1 - Published to HTML5/SWFFor image 2 (R

Captivate 2017. Windows 7 machine. Is there a way to get rid of this loading icon that appears on startup? Start option - set to Auto Play. It also appears at the beginning of videos. I have customers complaining about it.  Smiles,Susann

Created text entry fields for User Name, Company etc. to use the entries as variables later.Exported as HTML5.Application will be used with tablets.Problem: With the Chrome Browser (wich has to be used in this case) the screen keyboard does not appear reliable when touching the text-entry-field.What I noticed:- When it works with the first, it works with all other text entry fields on the same screen.- Clicking in the address bar of the browser seems to get the screen keyboard on for nearly sure and it then stays (or comes up) also for the text entry fields in the captivate-Screens.This is not exacly the same as the question here -> how to have tablet keyboard display when user taps text entry box , because in my case sometimes it works.

We are converting our legacy elearning courses from flash to HTML5 and finding that some get stuck  after the first few slides and just spin or they don't load correctly and have other play back issues. I am finding that if users have Windows 10 and IE 11, then there are no play back problems. If they have IE 11 and Windows 7, then there are streaming and playing issues. To work around this, we are installing chrome as it seems to handle the HTML5 better. Anyone have any ideas why this is so and if there are other things we should be doing as we convert to HTML5?

I know there has been a ton of discussion on how to have your Widgets/WebObjects/HTML5 Animations follow the stacking order by using UseWidget7 in the AdobeCaptivate.ini file.Unfortunately in Chrome, sometimes in IE you lose all interactivity when setting UseWidget7 to 1.Well I finally had a project where this became a serious issue as well, so I decided to dedicate a Saturday to solving this issue.And here it is. Insert this JavaScript in the head of your index.html or the index.html template and it will automatically restore the interactivity of any WebObject while keeping the stacking order.interfaceObj, eventEmitterObj, interval;window.addEventListener( 'moduleReadyEvent', function ( e ){ interfaceObj = e.Data; eventEmitterObj = interfaceObj.getEventEmitter(); initializeEventListeners();});function initializeEventListeners(){  if ( interfaceObj ) {  if ( eventEmitterObj )  {   eventEmitterObj.addEventListener( 'CPAPI_SLIDEENTER', function ( e ) &nbsp

Hello Everyone,I have created the following navigation bar in order to quickly scroll through the different sections my 175 slides of my software simulation. It are all text buttons. I want to edit the roll-over style, since its now smaller and blue.For an image button I would simply edit the button in the captivate program files gallery. However, for text button this is not possible.Edit: I though of changing the style manually and then , but it seems locked. Thanks in advance!Max

Why is my downloaded font not appearing properly when the project is played? It always works, but I did a responsive project instead of a blank one and for some reason it's not keeping the font when the project is played.