Questions

Hellow! About height value that changes form 1 througth 0 to -1i can change height value in arbitrary order (0.2  0.56  1  -1  0.455) and get "hilly, bumpy"Is there is any possibility to restore height value to zero using mask to het flat "surface"?

Is there a way to have only select channels active by default when you add a new fill layer?I have set up a template file with some custom channels for my texture sets.  Some of these are support channels and dont need to be used on new layer.  Is there a way to turn them off by default so we dont need to manually turn them off each time.  Maybe having an eyeball icon next to the channel name in the texture set settings might work.Also is there a way to set the default colour of a channel?  If I want to have the default colour for a User channel mask as black I would currently need to change that manually each time.

cannot activate my account using the licence key I have, any help ?

Hi. I have two computers. The old one works fine. My new built computer, a clean install of Windows and I installed Substance Painter (latest version as of today). After the installed it did run. I closed down, then reopen and it open the splash screen then screen goes full white, nothing but white and it never moves forward. I uninstalled and try a early version but same result. Before you ask for a crash log - how do I do this please. I am running a AMD Threadripper and have 2 RTX 3090 video cards.  Help please as I can not use Painter on my new system.

Hello, I have installed the Substance Painter Plugin in UE5 and i see we can import Substance materials into UE. However, if i right click on a Static Mesh, i don't see a way to send thegeo to Substance-is there a way to do this?

Where can I find documentation on the available Python sub-modules?All I have been able to find are some example scripts:https://substance3d.adobe.com/documentation/spdoc/creating-a-python-plugin-197427756.html 

I encountered problem when baking my mesh on Substance Painter. Ambient Occlusion map is the cause of weird gray shade artifacts appearing on the surface of my mesh. Anyone know how to solve this? I'll include my .fbx file down here.

So I’ve been having a lot of problems with baking and couldn’t get a decent result at all. No matter how I adjust the cage before baking I always get very weird results and disfigured silhouette of my armor. I don’t understand what I do wrong?It’s not supposed to be that my low res is that low cause I’ve also attached an example of a very cool project whose low poly is even lesser polycount at certain areas, and yet it holds the detail incredibly well. How does that work?

hello i try to learn how to make game assets and i made my models in maya i make them on top of each other same the same translation & rotation and scalei named them the same with suffix _low_high but when i import them into sabstance to bake the details theresult is bad can anyone help me to know why this happen please ??? this is the result on sabstance painterand the others photos how they match each other in maya

Hi Peeps, Quick qestion, when baking textures in substance, this part of the model is baking improperly and im not sure why. If anyone could help me out I would be real grateful. The first image is in substance painter, the second one is in Blender where I 3D modeled. Substance Painter:  Blender:

Hi, somehow it seems there is no support anywhere for this particular problem.Maybe, and I doubt it, someone knows were I can get some infos. There is a Substance plugin for the Unreal Engine, I do not use it and do not know how to use it, BUT an external project uses it and I am now damned with it. The plugin is windows only but I need it for all types of consoles, it seems there are platform specific version of it for consoles and no info what-so-ever where to get those. Best regards 

Everytime I start a new project and go into the export texture window it is too big for my screen and I have to grab the top, shrink it downward, then click the window top bar and drag the window up.  How can I get painter to remember the window size so i dont have to do this every time? Im using Windows 11 with 3840x2160 resolution at 250% (recommended) scaling. Thank you for any help!

I'm not sure what I did but suddenly when adding a generator I no longer get an option to select a generator option. It's just blank where the selectable field used to be. I'm new to Substance so could have easily done something I don't understand. I'm 85% sure I'm adding a generator to the same layer type that was working earlier (a simple color fill layer). 

I allow Substance Painter to unwrap my mesh for me, which means I need to export this mesh to Unity for it to have the correct UVs. However it ends up rotated in Unity. There's no settings for exporting meshes in Painter (perhaps this could one day be added) so I'm not sure what to do about this. I have scripts that rely on the z-forward of the object, so just rotating them back doesn't really work. Does anyone know what I can do to export the mesh with the correct orientation? 

It's very annoying to  always do size adjusting , copy pasting  size  etc.     

Hey o/ A while ago i was looking some help here for a problem on my bake, nobody no one has ever been able to answer me.So i try again :i sent u guys the low poly and the high poly (sculpt) from one log of the final object, please someone can try bake it and tell me wich settings i need for all map.I tried many different settings and that always the same, the bake give me empty map. Wetransfer link  PS : sorry, english not my native language

Is there any wat I could set up my bakes for a Maya tangent space? There is a setting about this in Marmoset Toolbag, however I'd like to know if it's possible to set it up in Painter since I like its baker more. 

I'm trying to unzip the downloaded zip file and open it as an fbx file, but it keeps saying no. What's wrong with this? TT

Hello! I'm still getting experience with Substance, however, I have a model with several texture set list, and I can't export a single file with all the packaged UVs, so I'm using the "Output Template 2D View" option, it exports all the materials with the transparent background, after, I put them all together in photoshop using a script. I suspect this is not the standard method of exporting textures, is there any quality loss when using the "Output 2d view" option?

Hey everyone! I've been constanly running into this error. When I export a model form substance as a PBR GLTF my normals come out funky. Its like everything with a normal gets a lil wavy stippled texture when it should be perfectly smooth.   I've attached ain image of what it looks like! This is in blender and the normal map has been set to non-color, my shader is setup up perfect yet i cant figure out what this error is. I know its due to the normal as when i remove it , it goes away.  Please if you have run into this problem let know how to solve it! thank you sooo much!  

Hey! I'm using Substance Painter 7.1.1, and getting different results after exporting textures, and I don't mean your typical differences between render engines. It looks like the Warp modifiers doesn't apply after exporting. You can see the problem on the attached screenshots. Thank you in advanced!

Hellow You can see this phraze in official documentation"The Effects are a set of various actions that can be applied on the content or the mask of a layer in the layer stack of Substance 3D Painter."I understand what the mask is and a layer is but what is the content to which i can apply effect?

Howdy, I'm using this resource (Shaved Hair Material) from the substance 3D asset store in 3D Painter. It has an option for "Flow Map Grooming" which I assumed meant you could feed a flow map to control the direction. Problem is, I have no clue how to feed a map into this material. My questsions are: Is this feature meant to be useable in Painter, or would this be activated in Designer? Is this meant to take in a flow map, or is it saying it will generate a flow map ( I assume if you painted with the material on a brush instead of loading it in as a fill)? If it's meant to take in a flow map inside of Painter, how do I plug a map into this material? I've attached screenshots of the Properties panel when its in fill mode. Of note, there is nothing listed under "Image Inputs" when it's opened. Thanks!

SP continually crashes when I turn off a layer. Processor Intel(R) Core(TM) i9-8950HK CPU @ 2.90GHz 2.90 GHzInstalled RAM 32.0 GB (31.9 GB usable)Product ID 00330-50000-00000-AAOEMSystem type 64-bit operating system, x64-based processorSubstance 3D Painter, version 8.1.2Build 1782 - e7c0d315d4338f536eb1ec1603a31781156a6d1b

Can anyone help me change the gradient colors while using the Gradient Hue (dynamic tool preset). I simply need to get to the source of this preset so that I can define my own colors. Thanks in advance!