Questions

This might be a dumb question (yeah), but do you have to delete the apps once a free trial ends?

Hi everyone,I have MasterCollectionCS6 and CreativeCloud installed on my dear old PC.The PC still works very well even with Win10.The problem I've been having for about a year is that in the "Installed Apps" window of CreativeCloud few software from the entire Collection are visible. I only see AfterEffect, inDesign, Audition and Dreamweaver ... all the others are missing.On the PC, however, the apps from the Collection are all installed and working.Does anyone have any idea what the problem could be?Thanks in advancebyeDnL

Hi, I need some help atm: I have the year long all apps plan on creative cloud, but every single app reboots the PC when doing anything GPU related. Even when disabling "use GPU" in the individual app preferences.Motherboard is Gigabyte Technology H610M S2H DDR4. The CPU is a 12th Gen Intel Core i9-12900K, there's 32GB of RAM and the graphics are Intel UHD Graphics 770. Harddrive is an internal Samsung SSD named MKNSSDEV2TB-D8 with 2TB and about 600GB free space. OS is Windows 11 Pro 23H2 build 22631.4249 - Windows Feature Experience Pack 1000.22700.1041.0Can anyone please help me resolve this issue?Thank you.

como compartir una cuenta de adobe en dos computadoras? 

bonjour, depuis plusieurs jours, impossible d'installer CREATIVE CLOUD.......Il a commencé en ne se lancant plus pour cause de fichiers endommagés., jai donc voulu le réinstaller comme il le demandait. seulement, il prend du temps et fini par me dire, que c'est impossible pour les mêmes raisons.. j'ai tout essayé, le creative cleaner, désactiver mon par feu, RIEN............ je ne peux plus travailler donc ca deviend urgent, merci pour votre aide

Version: 6.3.0.207Windows 10 Home Reproducing problem:Clicking [Read the update] on what's new Expected result: details about AI integration. Actual result => 404 Is anyone else experiencing this? 

Can I use a student email to get a discount when I am not a student?How can I contact Adobe for the answer?

Some absolutely amazing new resources for Creative Cloud users... First, here's a master sheet that covers shortcuts and quick keys for Photoshop, InDesign, Illustrator, Fireworks, Animate, Premiere Pro, After Effects, and Lightroom:   Creative Cloud Keyboard Shortcuts   And here are the individual cheat sheets for each of those tools, as well as for other key CC apps:   Photoshop Bridge Lightroom Illustrator InDesign Acrobat Pro Premiere Pro After Effects Audition Animate (Flash Pro) Dreamweaver Fireworks Muse   Huge thanks to Jamie Spencer for creating these and making them available.  Enjoy!

I have been using Adobe since 2000. I had ridiculously sad news given to me by Adobe that had taken all my photos and videos from Creative Cloud and deleted every single one of them without going out of their way to notify me of such a tragic disservice. When I notified Adobe that Creative Cloud was no longer on my computer, they told me that they had deleted everything and had given me notice in February.But I got for an excuse that they were moving into a new format or something and notified everyone of this occurrence. However, I had notified Adobe several times prior to them deleting my photos, and not one alert or notification by anyone I spoke to, not even a notification or alert on any of the responding emails of my interactions with Adobe to alert me of this horrendous Injustice after paying for years, and putting my trust and Creative Cloud to hold under safekeeping of their promises to have my assurance that my files were safe with adobe. Although they said they had notified

I'm creating some basic "how to" tutorials for Photoshop Elements and need to do some screen captures.  Is there any software in Creative Cloud that can do this more efficiently than me editing my "print screen" images in Photoshop?   I'm hoping to eventually do some video tutorials as well so would like to know if there's some similar software to Screenflow in Creative Cloud?   Thanks for your advice and help.

Quisiera corroborar si el almacenamiento en la nube acepta archivos MP4 ya que se niega por el mismo.

Why does this keep reoccuring even if removed & reinstalled?“CCLibrary” is damaged and can’t be opened.

Hi. I'm trying to sign out of my personal account and in to my school account on my desktop. All of the advice on here says to click on the 'gear icon' in the top right hand corner, go to preferences and change account from there. I can't see a gear icon though. I can find preferences by clicking on my profile icon but 'sign out' isn't an option. Clicking on 'Adobe Account' takes me to the Adobe website and if I sign out and in to the school account through there it doesn't change the profile in Creative Cloud. Any ideas?  

Hi, I am running my account on a photography plan for my work. However, my work has the full Adobe suite, and I'd like to use it on my computer. If I log out and enter a different Adobe account, will I lose work and plugins downloaded and attached to my personal account?

i halve been hacked, all my files in cloud are gone. Don; know what to do 

Hi all, I have a question regarding Adobe creative cloud login/logoffIs there an automation for log of from the app, or you get automatically logged off from you creative cloud after restarting the machine?I am in IT but not familiar with creative cloud, and we have some users they are complaining that they get automatically logged off and have always log in when opening a pdf fileI did not find an information about itThank you,Igor

Trying to install Premiere Beta from the CC desktop app on my laptop, but It's nowhere to be found. All other betas are showing.

Hi. I'm trying to uninstall Adobe Bridge as I don't use it. Ever since I started the uninstall, CC has been stuck in this endless loop where it will randomly open when I'm using LR or PS and ask me if I want to keep or remove notifications, alerts, etc related to Bridge. No matter which option I select, this dialog keeps opening again and again at random times. Can anyone tell me how to get this to stop, please? I'm using a PC running Windows 10.

Good afternoon,  I graduated in June this year and it's September now.  I lost access to myportfolio account (school account) because it said my licence was not valid anymore.Went to my college, talked to the IT there and said that Adobe should be able to help. How would I get back my old site from my school's account?  I want to transfer that website that exist in my school's account into a personal different email account that I paid Adobe for.  Thank you so much !  

This screenThis screen is preventing access to my creative cloud. How do I get rid of it? The chat assisstat is no help. Thanks

bonjour à tous et à toutes je cherche le fichier exe ou le raccourci de fresco et photoshop express pour parametrer une action avec mon stream deck.....mais impossible pour moi de les trouver ,est ce des applications direct sur le web ? merci pour les renseignements  

Hi,  I have 2 profiles under my account. One personal profile and my organization profile.  I need to move 2 portfolios from my personal to my organization profile. This method doesn't work since i am using the same email for both profiles. (Adobe ID is my email)https://helpx.adobe.com/ca/enterprise/kb/transfer-assets.htmlHow can this be done? Thanks

Hi,We're experiencing issue with preview files from shared link in Adoboe CC.Same issue as described in post... We can preview files when browsed and opened via CC app but not when access from shared link.Either show blank file or fileexentsion name (see picture below): 

quanto tempo demora para liberar os aplicativos no crative cloud? faz 10 minutos e ainda nao foi liberado

Hello good day, I searched on Google but couldn't find a solution. Can you help? After deleting the program, there are leftover parts. How can we delete them?