301 Error

Forum|Forum|10 months ago
March 25, 2025
4 replies
508 views

Hello, both the update function (no matter which adobe program) and the full version download no longer work.
I have changed the download location in the adobe cloud application (which didnt update either)
to make sure that the destination folder is not corrupt. Didn't help either.
Thanks for any Ideas

Windows

B

barracudafilmAuthor

Participant

Thanks but...nope. Still 214

kglad

Community Expert

@barracudafilm

make sure your computer's default browser is updated and not opera.

B

barracudafilmAuthor

Participant

FYI: problem couldnt get fixed- so i installed WIN 11. Now i am back in the game!

davescm

Community Expert

@barracudafilm Error 214 is a corrupted download file. Delete the file and start again, make sure that any anti-virus/firewall software is not blocking or corrupting the download file.
https://helpx.adobe.com/uk/creative-cloud/kb/download-update-errors.html

Dave

B

barracudafilmAuthor

Participant

Yes i tried everything. All clean. Not one single Adobe Folder left. While installing the Creative_Cloud_Set-Up again it says ERROR 214 which nobody ever heard of. Now i am really stuck.

B

Ben M

Community Expert

Can you see if one of these topics helps with your issue. If not can you share which specific OS/version you are using and any steps you have already tried?

https://community.adobe.com/t5/download-install-discussions/creative-cloud-update-error-301-on-mac/td-p/11058014

https://community.adobe.com/t5/download-install-discussions/receiving-error-301-on-mac-cc/td-p/10381624

https://community.adobe.com/t5/get-started/creative-cloud-update-error-301/td-p/9708745

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