Questions

I use the customization wizard to create a acrobat 2017 package for rolling out on desktop machines. where do i place the last patch in the wizard for example its right now "Acrobat2017Upd1701130113.msp"?I added it in the setup.ini but it will not be installed after the rollout.This is my setup.ini actually:[Startup]RequireOS=Windows 7RequireMSI=3.1RequireIE=7.0.0000.0Require64BitVCRT=1CmdLine=/sall /rs /smur  [Product]msi=AcroPro.msivcrtMsi=vc_runtimeMinimum_x64.msivcrtDir=VCRT_x64vcrtCommandLine=VSEXTUI=1Languages=1033;1036;10311033=English (United States)1036=French (France)1031=German (Germany)PATCH=Acrobat2017Upd1701130113.msp;;CmdLine=TRANSFORMS="AcroPro.mst"[Windows 7]PlatformID=2MajorVersion=6MinorVersion=1[MSI Updater]Path=WindowsInstaller-KB893803-v2-x86.exe

Hi All,Recently, instead of any download & installation of Acrobat DC going via our local product repository set up as part of our AUSST deployment, it attempts to go externally to download from the Adobe servers (blocked by our proxy by default). All other products such as, Photoshop, Illustrator, Premiere, etc. all download as they should from our internal repo.We've completed a fresh synchronisation twice now - to no avail. It is only the Acrobat DC product which is affected.Any way to get all download requests to reach our internal services like all our other products?Thanks in advance,JT

Hi!At my work I have about 30 Mac computers, all iMacs has adobe creative cloud 2017 installed, for security reasons the computers does not have internet access, just when Adobe license is required.I would like upgrade Adobe Media Premiere to 2018, but first I need to connect all computers to Internet. Do you know If I could to install using a offline installer? I just use Premiere, Encoder and After.Thank you very much for all.Best regards.

Our students are felons mostly in prison although some are on probation, in half-way houses, or on parole.  None of them have email and use generic IDs specific to the site they are at for computer login.It does not sound like the new licensing model will work for us then, so what are our options?

Due to a slight screwup, for a team of four, we have two Team accounts (with two seats each). Since one of the licence is dued for renewal, I'm wondering if there is any cost different if these four seats are managed by one Team account.

Hello all,Have an issue that I need to get some input on. We have a lab with 25 imacs. These Imacs all run Creative cloud software, and use a Canon 5550i to print. The problem is, when trying to print from say InDesign, the built in print engine bypasses the Canon department ID prompt when trying to send a print job to the 5550i Canon. Therefore, we are not able to send jobs to the printer. Has anyone ran into this, and if so how did you resolve it? The printer is setup to use department ID on each machine, and it only seems to happen with Adobe software. All other software works just like it should.

When I log in to the Adobe site to download my recently purchased Acrobat 2017 (17.0) Standard and Pro MSI's, I'm given the same download - Acrobat_2017_Web_WWMUI.exe (same checksum as well) - which appears to only have the PRO MSI file. How do I get the MSI file for Acrobat STD?Bonus question : Is there a current Adobe Customization Wizard that I can use to create custom transform files (MST's) to create custom installs for workstations (instead of users) that are installed by SCCM?Sorry for multiple questions

Trying to install adobe acrobat DC on an offline windows 7 pc.  I have installed this package several times on win 10 computers on the same network with no errors.  On win 7 it errors on all computers.Log file below.15:31:774 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4704 | Build Version - 1.15.0.4612/27/18 17:15:31:774 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4704 | Logging Level verbosity Set  to 412/27/18 17:15:31:783 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4704 | Successfully fetched the optionXML content from MSI database ...12/27/18 17:15:31:793 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4704 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...12/27/18 17:15:31:795 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4704 | The install language for Acrobat (APRO19.0) from the fallback map (en_US)12/27/18 17:15:

Hi,I can`t install Adobe Acrobat Reader upd AcrobatDCUpd1901020069.msp.I need to do a deploy to install Adobe with last update.Can Anybody help me Windows cmd line and msiexec — Enterprise Administration Guide https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/index.html

Hello everybody,I want to use the Creative Cloud Packager (V 1.15) to download Creative Cloud Enterprise. The download of the Dreamweaver package always fails with the error message "An error has occurred, please try again" As soon I deselect the Dreamweaver, the package is created with all the remaining products. Even the Dreamweaver package alone can not be created, neither the version 18, nor the update 18.2. I have also emptied the cache. Can someone help me please? THX!OS: Windows 10 LTSC 1809[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved to Deployment forum... Mod]

I have creative cloud team licence of 27 computers, due to windows corrupt on pc get formatted when i reinstalled on that pc it shows licence expired .I had deactivated that pc licence and try to activat again but i cant please help

Добрый день!Уже три дня пытаюсь войти в adminconsole, но получаю сообщение "Время ожидания ответа от сервера adminconsole.adobe.com истекло."Пробовал из разных браузеров, на разных компьютерах, в разных местах  - везде один результат.Не могу назначить лицензии пользователям.Помогайте!!!

To whom it may concern,Earlier on, I would manage to activate Adobe CC 2018 apps using the adobe_prtk and provfile.xml without fail. Since CC 2019 version released I have been unable to activate the license with the same command. I am receiving return code 21 whenever I attempt it now. Has something changed between CC 2018 and 2019 version? I have tried to activate by renaming SLcache and SLstore folder and still receiving the error code.Any help would be greatly appreciated!Thanks,Nicoles

Hi Team, Recently we have packaged Adobe Acrobat DC Pro 2018 and we have not included the license information as part of the package. The license will be configured by the service desk team as there are limited license allocated to the organization. The concern here is that when we launch the shortcut we get the social account sign in option like Facebook and Google which should not be displayed. Request you to please check from your end, is there any way to disable the social options when license information is not part of the package?? Your assistance will be very helpful in getting this resolved.

I made this fillable form of a PDF-file, that functions well.Now I've made a new PDF-file after some adjustments in InDesign.How can I import the fileds from the first pdf to the new?

Im in the process of installing the Creative Cloud App for my girlfriend on her laptop, but I am caught in a weird log-in loop.The laptop has a fresh Windows 10 install on it. I activated the system Admin-Account and have full access on this PC. Their school uses Adobe Okta and if I try to log in with Firefox it gives me an error, that the school's certificate (idp.graphische.net) isn't valid. I solved that with an exception.However, if I download the creative cloud installer and try to log in, I get a weird prompt, that is a "windows security" window and doesn't seem to belog to the creative-cloud program. I attached my dxdiag and the creative cloud log in loop. If anybody has got an idea, especially if its my fault or the Okta at the school, please let me know.Regards,Ari

We would like to install Acrobat Pro 2017 onto a Citrix Xenapp server, this is similar to Microsoft Remote App or RDS server. The question really pertains to handling licensing when everyone is sharing the same copy running on the remote server. We will purchase enough licenses, but I'm not familiar with how to handle licensing in this situation.Thank you,-Mark

I'm looking for the LEID for Acrobat Standard 2017 to run some prtk commands.  I found the LEID for "DC Classic track 2017", but am unsure if it's the same as "Acrobat Standard 2017".  Any ideas?

I'm trying to install Adobe apps on my Macbook Pro running Mojave. I have access to CC through my university, and have logged in with the enterprise ID assigned through the school.I initially had issues, and had a number of older versions of Adobe products installed. I uninstalled all of those and ran the Adobe cleanup tool. From this I was able to install Creative Cloud.When I went to the apps page, all the the apps had a button that said "Download". I clicked on "Download" for Photoshop. It gave me a warning that I may need Administrator help to install the app. I clicked OK and the download continued. Photoshop is installed and works fine.Note: I am the administrator on my laptop. This is a personal laptop, and not managed by any IT department.Now I need to install illustrator. When I went back to the apps page, all the buttons now say "Install" instead of "Download":When i click Install on Illustrator, it again pops up a warning that I may need Administrator help: However, now when

Hi, this discussion to find a solution for this problem. I have a Creative Cloud Team License installed on 2 iMac with OSX Mojave. I'm the administrator but, on one Mac everything runs good, but on the other iMac, I can't update all the apps (Lr, Premiere Pro, Indd, PS, Media Encoder), because this message appears on the screen. If I check updates, none update were found. I don't know what to do. Someone has the same problem? Thank you.

I was told I could access Creative Cloud using my corporate email address. However, it seems I goofed and logged in using the regular sign in form instead of choose "Sign in with an Enterprise ID." Now, when I try to log in using that option, it redirects me or says it doesn't recognize the ID or password. How can I correct this? I've already deleted the OOBE file.Thank you

Hi! I have CC on my work laptop and it works fine. I have also used it on my home computer when working from home without any problems for a couple of years.But recently I have started to get the message "Your Illustrator CC license has expired.But you can still use this application for 40 more days.But I only get this message on my home computer. Have updated all apps. Tried to sign out and login again, but it doesn't help. Checked with my job and the license is paid for.What can I do to keep using it on my second computer?

For legal reasons, our network (in Israel) must be air gapped. We're currently using CS5.5, but need to upgrade. I came across this page which deals with offline installing and working, but it's almost four years old.Deploying Adobe CC Applications in Secure/Offline Environments | Public Sector Blog by Adobe I wanted to make sure that this applies also to the current version of CC Enterprise, and that it exists in ME version for commercial use.Thanks,Ehud Maimon.

I currently have Adobe Creative Cloud installed on 3 computers: a school computer, personal desktop, and personal laptop. When I used my desktop, I had to deactivate (log out of) CC on my laptop because of the 2 device limit. Now I am on vacation, without access to my desktop or school computer, and I want to use CC apps on my laptop. If I can only use 2 computers with CC at once, I want to deactivate my desktop. When I open a CC app:Expected behavior: A pop-up appears telling me that I can only be signed into 2 devices at once, and asks me which devices I want to sign out of. This expected behavior happened when I first installed CC on my desktop and already had it on the school computer and my laptop.Actual behavior: A blank pop-up appears (see screenshot below)I waited some time in case the pop-up just needed time to load, but it didn't help. I uninstalled CC and CC apps and reinstalled, twice (second time used Adobe cleaner tool afterward and removed preferences during uninstallati

Hi All,We set up a Creative Cloud update server using the AUSST service due to issues updating the applications over the Internet (proxy issues etc.).We are now facing problems installing Creative Cloud in the first place, due to the same issues, and it appears there is no offline installer for the application. Is there a way to install Creative Cloud on desktop PCs via our update server?Thanks,Gary