I am trying to instal flash player on my mac, no matter how many times I enter my password and ID it will not work, am I possibly not using the right username and password? They are the same ones I have on my adobe account

Question

I am trying to install flash player on my mac, no matter how many times I enter my password and ID it will not let me login. I am using the same ID and password linked to my account. What do I do?

_maria_ · Answer

Hi carolinaw12813057,This is the OS, not Flash Player prompting for the password, as such, it will be the ID and password you use to log into your computer. See What userid & password do I need to install Flash Player? for more information.--Maria

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