Questions

I have been using fresco for the past two hours and my entire work has vanished... while I was using it.. it froze and then was gone. is there a way to recover? 

No need to import and export your artwork anymore; you can now simply access your artwork between Fresco and Photoshop real time through cloud docs.       Any artwork you create in Photoshop on desktop, Photoshop on iPad, or Fresco is saved as a cloud document when you are connected to a network. You can have seamless access to that artwork across all the three apps using cloud documents.     In Fresco, you can make the Photoshop cloud documents available offline on your device by tapping on Make available offline option from the More Options.      Read more about how to work with offline and online documents in Fresco here: https://helpx.adobe.com/fresco/using/fresco-and-photoshop.html     Facing issues? Let us know here.    

Hey Folks, I can't find the recently released straight line tool in the Windows version of Fresco (using Surface Pro 7). What am I missing?

I just moved over from Draw. How do I add a color to my swatches after selecting from the eyedropper tool or color wheel? Thank you.  

Is there a way to reduce number of anchor points in Fresco? I love the program and it makes drawing vector illustrations so much easier, but when I open my drawing in Illustrator, there are so many anchor points...and simplify tool doesn't always work great( they have such tool in Vectornator, but I don't like drawing there.

When I am exporting files from the fresco app to be saved to iCloud and I select the 'export to psd' option, some of my files only give me the opportunity to export to low res, there's no high res option available. Is there a reason for this? Is it in relation to the size of the drawn object and the canvas size? Thanks     

I upgraded to the premium version of Adobe Fresco on my iPad (first 6 months free). It worked for a day or two and now isn't premium anymore. I tried "restoring purchases" which didn't work.    Now I get a message saying "We had a problem connecting to the Adobe servers. Please try again later" with the upgrade button grayed out. I have tried on multiple different internet connections, restarted my iPad, and even unsubscribed through my app store account. Nothing has worked.    iPad OS 13.2   {Renamed by MOD}

I’ve only had Fresco for a few days, so my apologies for not knowing where everything in the app is just yet. A day after I upgraded to the premium version I can’t export any of my projects in high quality. I get a message saying the app can’t connect to the adobe servers. My internet is working fine and I’ve also tried switching to 4G data, same issue. Is this an issue others are having? Can I do anything on my end to fix it?

Win 10 Wacom mobile studio pro 6 i7, the livebrushes require directx 12.1 Win 10 seems to only offer direct x 12.0, so Fresco is available for widows but the best part will not work?

If you were struggling to find all your synced work in one place or trying to work in an offline mode on Fresco or deleting files from your cloud storage to free up some space; we’ve got you covered with Cloud docs now.     Cloud documents are cloud-native files that you can open and edit in compatible apps. It is the alternative to saving to your local file system or to your synced storage (such as Creative Cloud synced files or Dropbox).    You must be wondering as to what the difference between cloud docs and CC files is then. Please see the detailed information about the same here: https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html#differences    Fresco also has cloud documents from where you can manage all your artwork with some exclusive benefits:  Access artworks across devices  Locate past versions of the file  Autosave your current work  Work offline  Access artworks from di

I have a 6th generation iPad and a Logitech Crayon pen. After I downloaded Fresco, I went in to try it, and noticed my pen was not working. I tried drawing with my finger and it worked. I am wondering if Fresco is only compatible with an Apple Pencil or if it should work with other styli?

I'm using Fresco. It is not possible that it will not be able to import images from the ADOBE CAPTURE library is very important for my work ... when will there be an update?

My adonit seems to not work within fresco. Works fine with sketch but will only produce one dot on each stroke with fresco. using Adonit note with 2019 Air

Where is the new straight edge?

I miss the color library from Adobe Draw. Can´t find it 😞  I want to my favorite colors with me when I start a new sketch...

A new version of Fresco is available now. Get the latest update here.   The latest update now has the features below:    Color library support (Available with Fr 1.3 on Win) You can now select colors from your CC libraries from within the app. In the color panel, you’ll notice that we’ve a new section for All colors which includes all your color swatches that you’ve saved to the CC libraries over the years.   Additionally, there are also a set of built in Fresco colors which appear at the top of the list.      For more details feel free to see our help document here https://helpx.adobe.com/fresco/using/fresco-creative-cloud-libraries.html   Straight Edge Tool (Available with Fr 1.3 on Win) We now have a new straight edge tool at the bottom right of your app. When you tap on it; you get a handy straight edge on your canvas which you can move with 1 finger. With 2 fingers, you can rotate it and even see the angle chan

My Fresco work save on cloud documents but not synced files. But I have no way of saving my cloud documents on my computer. File synching is said to be up to date but last files synched are those I created with Adobe Sketch, none of my Adobe Fresco works are synced. Am I missing something or is that an issue with Fresco? 

When I open my drawing in iPhoto, it is no longer scalable. Do I have to pay for the feature or can I import the vector drawing in Adobe Creative Suite which I subscribe to?

新建文档是会报错，错误代码：GEM_DOCUMENT_CREATE_FAILED_UNSPECIFIED_ALERT_MSG 我使用的iPad Pro（10.5英寸），iOS13.2系统

Hi there. Is it true that you can't go above a certain pixel ratio when using the live brushes in Fresco? If so, what is the threshold? Thank you!

Hi,   I love the new Fresco app! I'm starting to work on a children book, but before I go too far, I'd like to know if I'll be able to export my art at 300dpi and above for printing if I get the paid version. I tried exporting a png, but Photoshop tells me it's only 72dpi which is way too low for printing.   Thanks so much for your help guys!   Roxsy

Can I can an email or an alert when ruler/ straight line, and shape tools get added to Fresco?   When that happens I will switch from Draw.    Is there anyway to get fresco updates, other than this community thread.   ?   Thanks for the hard work and look forward to the ruler and shape tools.   

I was working on a drawing with several layers.  I saved it, and when I opened it later, one of the layers was in a different positions, slightly resized, certain changes hadn't been saved, etc; which obviously made the drawing a complete mess which took a long & frustrating time to fix.     This keeps happening to the same drawing, and the same layer, even when I duplicate the layer a few times, all of the copies are offset, squished, and part that I had erased is still there .... this is extremely frustrating, what's the deal?

I am trying to find out if I am eligible for the premium features of Fresco I have a cc sub for ps and illustrator yet I do not have access to the premium features. All the promos say Fresco is free for cc subscribers but it is not clear what exactly is free. I have tried an online chat with adobe help but they don’t seem capable of answering the simple question of whether I am entitled to premium version or not - if the answer is negative then at least tell me! 

Bonjour , je viens de télécharger les brosses de l'été 2018 et par erreur j'ai télécharger 3 fois et je me retrouve dans ma bibliothèque avec 3 fois les brosses de 2018 ..j'aimerai effacer le doublon des brosses ..Comment faire ? Merci