Questions

I'm new to Illustrator and I've been working on it daily but today no matter what i try to open the properties panel and the layers panel are there but there is nothing in them.  I tried to shut down and restart but that didn't work.  Does anyone know what the problem might be?   I've attached a screenshot.  

Need solution to PDFs exporting blank when a solid color background is used on a logo. Does anyone have this problem?

Hi folksAs example, I have an 11 page doc, 11x17" artboards, 6MB.  All vector line work, very few fills, no placed images.....  nothing fancy, a lot of lines, but really simple.....aircraft layouts imported as dwg linework from CAD. Just upgraded to an M3 Max Macbook Pro, 96GB memory running Sonoma 14.6.1. It's ridiculously slow, spinning beachball, lagging selection, lag between keyboard strike and screen response.  My M2 blazed through this stuff, M3 is driving me nuts. Any suggestions? Thanks Ian 

Illustrator crashed and the last couple of hours of work are gone despite austosave every 2 minutes.Mac 15.5The document is saved to the Creative Cloud.Adobe support only lists autosave help for 29.1 or earlier.I have waited 15 min for an answer from the auto chat - no luck there.Please help. Thanks

Since recently, viewing using GPU causes colours to be wrong, saturated and very bright, but not on all colours. Switching to CPU restores the correct colours.What is going on any idea?

When I launch Illustrator on WIndows 11 the initiall screen/window has the "Your FIles" but that displays displays Adobe CLOUD ones ONLY. Performance for us is terrible to the cloud so we have to resort to storing and working with them 99% of the time on network mapped drives. (also have issues storing/working with tjhem on SHarePoint as well but thats another post!)  Is ther a way to have it show my recent "local" or non-cloud files?? Kind of frustrating to be honest. And I swear that about a year ago it DID show them but maybe Im nuts.   Also, even of those files not all have clear thumbnails - not sure why - about 50% are semi/sorta greayed out.....Any ideas or suggestions?  

Hey everyone, I’m facing an issue where hyperlinks (text or objects) I’ve added in Illustrator aren't working when I export to PDF. The links aren’t clickable after saving. Has anyone encountered this or know a fix? Any help is appreciated!I have tried from attributes and pasted the directly. Both shows the same result

I noticed when uploading an illustrator file to our enterprise dam that not all the expected metadata was accompanying the file: specifically copyright information.  According to the dam IT illustrator uses a "XMP:Rights" tag for the copyright field instead of "IPTC:CopyrightNotice" or "XMP:Copyright" which the dam expects so it doesn't get read.  Is there anyway to change this?

I am somewhat comfortable with Illustrator, but definitely not a pro. I have a symbol i am using as part of my logo, but i only have it as a jpeg. I am trying to edit it to change the colors a bit, and to resize it. If I do it in canva or editor it gets very grainy.  Is there a way to do this using Illustrator? 

After years of using Illustrator,  all of a sudden my layers are merging after I save. ( .ai)  When I re open  I lose all of my text editing abilites.  Is there something I'm missing? I can't get a hold of any Adobe Support.  

Hi! This font was showing up fine in my file until now. I can select the text box, but can't edit the text with this font and it doesn't show up in my artwork file. I am able to select the text box, and change it to a different font though. Anybody know how to get Acumin Variable Concept back and working properly?

Bonjour,Lorsque j'utilise l'outil mesurer, la boîte info n'affiche pas la surface de l'objet.Les seules infos qui apparaissent sont :J'ai préalablement sélection mon objet, qui est une surface fermée et remplie.Je ne comprends pas comment faire apparaître cette information, importante pour mon activité (je suis paysagiste)Merci de votre aide,

I can't find a way to easily airdrop an image of my Illustrator work to my iPhone... is there one?  If not, please add this feature (similar to Photoshop's Quick Share to Airdrop in the current Beta). Thanks.

For the past couple of days, whenever I open an ad, be it from last year or last month, graphics or photos will randomly invert themselves. On an ad with multiple graphics, it's not even the entire ad - it's only one image. Many of these graphics have been in our files for years. They are not linked, but I don't have the originals anymore, so it's a burden when they're inverted like this. Why are they doing this and how can I fix it? 

hello!preface: skip to 2:20 in the attatched video and then to 5:45 to skip over unnecessary footageIllustrator is being a pain and I am unsure what is going wrong. It keeps randomly not being able to preview and goes to outlines. From there the file is basically irreversable so I keep having to recreate the file and copy and paste the text that way I don't have to keep writing it out over and over and fixing type settings.The screen recording i attatched shows me trying to place an image file in both .psd and .jpg both of which the file sizes do not exceed 82.0 MB, so I dont think its a problem with the file being too large and my computer not being able to handle it.

Hi, Hoping someone can help direct me to where I can adjust a setting so that when I am changing between fonts, I can return to the position of the current font in the font list, rather than return to the top of the list. It has only recently changed as I used to continue down the list rather than have to scroll back down through all the fonts to try the next font.Thanks

My IMac which I bought in 2018 says that I need macOS 14.6.1 or later for maximum performance. Does that mean that  all my colors in my projects will be different when printed off? Do I have to buy a new Imac?   If I buy a new Imac and upload all three of my Adobe apps ( Illustrator, Photoshop and Indesign) will my projects be able to have the correct colors or do I have to scan and enter all my illustrations all over again to get my correct colors in my illustrations?  

Hi everyone,I'm a computer graphic design teacher at NABA. While teaching Adobe Illustrator, I’ve found it challenging to explain the concept of Expand Appearance and how to properly flatten text and lines for final output.It would be incredibly helpful to have a one-click solution that automatically handles proofing—expanding appearances, flattening both text and lines—and clearly indicates that the AI or PDF file is ready for print or delivery.I hope this suggestion makes sense. Many thanks!

Dear all,A problem was reported, and Adobe accessed my device more than four times to resolve it. Yet every day, they tell me to wait for their call between 10 and 12, but no one ever gets back to me. As shown in the video, the settings don't work, and there's no guidance provided on how to save the file in PDF format. If anyone has faced this issue, please let me know what the solution is.For your information, I have been dealing with this issue for over four months. I tested the same file, along with another file, on a second device, and both worked perfectly without any issues or complicated workarounds to save as a PDF, contrary to what the support agent suggested. This confirms that the problem is not with the files or my method, but likely with the software setup or configuration on my primary device.The entire issue is captured in a short video.https://drive.google.com/file/d/1rbjfevRlV8jX7d6IXZxWjGxk8BOH7SnS/view?usp=sharing

This has been going on since beggining of last year and is completely destroying my workflow. I have read just about every thread on this and none of the fixes are helping. Whenever i am working in one document and need to copy from it and into another tab it only works 10% of the time. This happens with using cut as well. Cut will make it disappear from the original (so that proves the first part works) but like previously mentioned, will paste about 10% of the time.  SVG option in Preferences > File Handling and Clipboard is off Anyviewer uninstalledApp up to date Windows up to date  I have nothing else that would be conflicting with my clipboard. I'm at my wit's end and am about to leave adobe altogether 

So, I have some text I created.. then later created the geometry for the path I want it on. Is it possible to somehow 'move' that text onto the path?

Bonjour la communauté,Savez-vous si l'on peut désactiver la bordure épaisse du plan de travail actif dans la version d'illustrator 29.7. merci.Hello community, Do you know if we can disable the thick border of the active artboard in illustrator version 29.7. Thank you.FP

Is there a way to ungroup the elements of an imported pdf in Illustrator 6? Do you have to change the settings in Adobe Acrobat first to allow the elements to import individually rather than a group? Thank you.

- Compound shape and Adobe Javascript -> Very slow, known issue?  Hello - I've just made a small Adobe Illustrator Javascript.It worked very smoothly until I added an object with a single compound shape. When I launch the script, it works.But afterwards, it's as if the script is slowing down my machine.I thought my script was the reason (a infinite loop, ...), but after a lot of research,I thought of releasing the compound shape. When I relaunched the script, everything ran smoothly and correctly. So here's my question:Is there a known problem/issue between Adobe Javascript programming and compound shapes?  Thank you...    - Dimitri  

Hi All,how can I avoid these cuts when flattening transparency in illustrator?I'm preparing artowork for print. This specific banner is a real size so they won't enlarge it but I have gotten feedback before that these lines appear on the print.Previously they dindn't appear so I thought its a glitch in the pdf viewerI think they come from these shapes that illustrator cuts the shadows and shapes intoWhat am I doing wrong?I have different layers a tif background, some opacity gradients on top of that and other solid shapes with drop shadow.Is there another way of expanding these and flattening than selecting them all and flatten image and keep transparency?If I do each layer one by one then the visuals change a lot the images become dull and shadows change in appearance.Thanks for the help in advance!