Questions

Hi there! Wondering if anyone has an answer to my frustrating question.I do commerical graphics for many clients, and I usually start off with a new canvas of 1200x1200 px in 300 DPI..however, when I export or save for web & devices, the resolution changes usually to 150 or sometimes even to 72 DPI wether I'm saving in JPEG or PNG. I need these graphics in 300 dpi..I'm guessing it has something to do with compression settings, but I'm just not sure. This is a very big problem for me. Any help is greatly appreciated.(I'm using CS4)TIA,~Jess

I am setting up an action and I want to be able to change the gridlines from px to inches so I've inserted a menu item and when I play the action, the guides and grid box comes up and "gridline every" is highlighted so I change it to "1 inch" but it does not save that option. Any ideas what I am doing wrong/not doing? thanks! 

I have a document with several items filled with complex blends. If I make a new shape and click the blend tool, one of the complex blends is applied. Then I have to spend time deleting all the points and coloiurs across the blend so I can make a new one. In the past clicking with the blend tool just applied a very simple black to white gradient which was then easy to edit. How can I get back to this? I want an easy way to start a new blend from the basic black to white grad. Ta.  

My Illustrator version:Latest 2025 CC. It doesnt matter, cause it has been happening since CC 2024. OR at least when i switched to my AMD laptop in like mid 2024.My laptop specs:WINDOWS 11 PRO 23H2Ryzen 7 8645HS with Radeon 780M16GB LPDDR5xThe whole view of the program, the tab of the artboards, the actuall workspace just stops outputing/updating image when enabling any form of CPU displaying. But the icons, and zoom values on the edges of the program do update. So it does freeze only the part, where the sceene is displayed. Can be Outline view (ctrl+Y) or direct CPU view (ctrl+E). Doesn't matter, the program just stops displaying the workspace. When I try to move in the scene, nothing is happening, but when I switch back to GPU display, the work area is updated. The program itself does not freeze, my inputs are registered, it just does not update any visual.The CPU rendering just does not work in illustrator. No settings help, no compatibility windows app settings help, no gpu driver

I am trying to do a simple crytallized background. I start with a gradient, and apply crystallize effect.The crystallize has  a maximum cell size of 300. My artboard is 2000x1500 px After applying crystallize, I tried to scale to get larger cell sizes. (right click->transform->scale) but after the resize of the object the crystallize effect gets applied again and results in the same, small, cell size.  I also tried with various transform options in the selection tool, but none of them resulted in preserving the relative sizes of the cells after transform.  If I rasterize the object, scale works fine as a raster but I want to keep this as a vector. I'm trying to achieve a look like this example: https://www.shutterstock.com/image-vector/abstract-background-design-low-poly-style-1989786896  How can I make the cell sizes larger as a vector?   

Hi all,I've been writing scripts and was refactoring some code to utilize functional methods like (map, reduce, filter).It appears that these are completely unsupported. Is this true? I couldn't find any confirmation either way, only that they appear not to work. I can't imagine why this would be the case.Here is a trivial example of a script that fails to run:var x = [4,9,16];var y = x.map(Math.sqrt);alert(y);I get the following error: "x.map is not a function".Best wishes,Jake

I am trying to create a stroked line with a zig zag that tapers on one end, meaning larger size zig zags on the right side that gradually get smaller on the left. I know I could edit individual points to make them smaller, but this is tedious and would not be easily editable if I need to make changes. I have also played with transforming the outlined stroke, but it heavily distorts the zig zags and removes its editability.  Does anyone know of any tricks to make the zig zags gradually change in "amplitude" from left to right while preserving the editability of the line (so I can just move the two end points, rather than rotate the whole thing or change individual points)? The rough idea of what I want, shown in the picture below, was made with the curvature tool, but I'd prefer to use a tighter, more consistent, effect--like the one shown above it created with the zig zag effect. Thanks in advance!

I have selected a single element inside a sublayer, <path> in the sublayer "grønn2":With the top layer "guides" selected, I move to the viewport, right-click > Arrange > Send to current layerWhen I do this, not only does the selected <path> object move to the guides layer, but the whole "grønn2" layer is moved to "guides":Does anyone know why this happens, and how I can move only the selected objects without physically dragging them onto the layer?

I created with illustrator 29.3.1 a dot gradient which is not visible in the pdf preview. I tried with a texture with 4 colours and instead of the gradient I only see the 4 colours and no gradient.This did not happen with the old versions. How can I solve it?

Hi everyone! I've been having problems with file recovery. When Adobe Illustrator stops working and I restart the application, it tells me that there is a document to recover. But when I open it, it just creates a new blank file called "print.ai". There are no traces of the previous document in the file recovery directory.

Hello All, my images are not showing up in Illustrator, has anyone else had this issue? Thanks in Advance!

Hi, Illustrator macOS system requirements as of 26/02/25 (shown here) don't list macOS v15 (Sequoia) as being compatible with Illustrator. The 'Can I run my Adobe apps on macOS 15 Sequoia?' page lists no known issues. Is it still not recommended to run Ilustrator on Sequoia?

While working in a file I have been set back by hours because of an un-promted resetting of the file to a random state after a "importing artwork" message. My machine is VERY capable with the newest tech, I have the most up to date Illustrator version as of 2/25/25 so it is NOT my machine. Shantanu values stock value over usability. Becoming extremely dissatisfied with adobe & their apparent lack of ability to improve their programs even though the subscription cost is increasing year over year(now $60/mo). Does anyone have a solution to this ghost undo OR (preferably) a suggestion of a different program that works for vector design work? I am moving my agency away from adobe products in general because of this kind of random issue with EVERY update on every program we use from them (after effects, premier, Photoshop).

I am a total beginner in Illustrator, I'm trying to follow the highlights and shadows tutorial on Youtube

Okay so the problems comes with a smoke brush I made for a project, I changed the color to black smoke and it works...until I put it on a gray background. When I put it on a gray background the smoke turns white and the stroke color is black and the smoke is black whenever it isn't on the gray background. I can't figure out how to make it stay black. I've changed the colorization method from tints and shades to none, hue, or just tints nothing works that way. I've changed the document color settings that didn't work. I have looked up vidoe after video and nothing works.

In CS6 I have shapes I've made transparent in the past and maybe applied Multiply Mode. But in the Transparency window it shows/says it's Normal Mode/100% - which clearly isn't the case, so there's no way to change it. How do I return it to Normal/100% - which currently I cannot? Nothing I try works & at the moment, the only solution is to recreate these shapes anew! Might anyone have an idea on how to "unfreeze" this past opacity change so I can see it's true values - & - change it? Many thanks!

Trying to remove small pieces of this object can do one by one want to know a quicker method for doing this. Thanks

I've seen this box in a few files now (not ones generated by myself but by others) and have not been able to locate where it is in the file, move it, or delete it. It does not confine the content, it doesn't move when the content moves, it's nowhere on the layers....I'm at a loss.What is it?? It doesn't seem to have anything to do with print tiling, but it looks similar.{Renamed by MOD}

 ame but only 4k that I can't open or do anything with. So anoying never had this happen on a mac but now on pc i don't know what the problem is. 

My Adobe Illustrator still asks for heic/heif files even though I have it installed. so I have to restart the application again when I encounter an error warning

Hi everyone, since today i noticed a problem with illustrator on my desktop pc (on my notbeook i don't have this problem and both are the same, latest version).Basically both tools if i click with the mouse and drag to design the shape looks wrong. The SKEW settings is always positive and negative for the horizontal and vertical, and never set to zero as it should be to keep the right design.I've tried to reset my illustrator preferences but the problem is still there.Anyone knows how to fix this annoying thing? Here's some screen to try to explain visually:Click + drag with the mouse (as you can see the skew are -500 and + 500) Only one click with the mouse (skew set manually to 0 and 0) Click + drag with the mouse (as you can see the skew are -500 and + 500) Only one click with the mouse (skew set manually to 0 and 0) Thanks in advance to everyone.

I have 600 unique QR code stickers that need to be resized, to 1" by 1", the artboard resized to fit, and exported as PDF with marks and bleed to be cut.  I figured out most of this but I can't get the artboard to cooperate. Is this a scripting task? 

Today after updating the program to version 29.3 all pictures that were PNG format became regular pictures. When O mooved the picture outside artboards it looks like PNG. When O saved the file as JPEG, all PNG pictures are saved as required (screen attached) Is it possible to fix this proble? Because it difficult to work when white color cover other objects and final result is not visible befor saving  

Hi, I am new to illustrator and am taking a class online. No one really responds to the class anymore and I don't want to wait and see if I get a response. I was wondering if someone could help me here. I am learning the pen tool and how to use it we are tracing an image of a cat. Below is how is started tracing the image but when I get to the nose part and try to make a curve, it is cutting off the orginal image and is making a whole new image. How do I get this to stop? In the video from the class it wasn't discussed and I would really like to know how to fix this. If you need more clarification please let me know. 

I'm familiar with all of the export options, I think. But as I understand it, my only options are to choose a resolution that I want. That's great but I'm trying to get the cleanest version of the photo as possible, and I want to avoid Illustrator scaling it up or doing any unnecessary compression. Thanks for sharing any tricks!