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InDesign 16.2.1 showing red bar on workspace

Forum|Forum|4 years ago
May 11, 2021
32 replies
26939 views

Can't open more than one file in Indesign, get weird red or blue banner/line and when I scroll down the image lags and can't select certain files.

In my job, I have to get out multiple language files and it is easier to work in batches. How can I solve this as it is slowing down my work time!

{Renamed by MOD}

Bug

This topic has been closed for replies.

Correct answer Srishti Bali

Hi all,

Sorry to hear that the issue is not yet fixed for some of you. We are still investigating this and need you help with a few more details.

Please share system information file by following these steps.

Exact version of InDesign in which you can replicate this behavior.
Is this issue happening with both GPU preview and CPU mode?
Screenshot of the “GPU Performance” from InDesign > Preferences > GPU Performance like this:
Are you using external monitor(s)? If yes, with which port and cable combination it is connected.
During our investigation, we found that this is generally happening on the machines which are powered by eGPU. Do you have eGPU connected to your machine?
A small video demonstrating the issue could be really helpful.
Sample .indd document where the issue is reproducible.

All this information will help us replicate this issue and help you accordingly.

Regards!

Show previous replies

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darrene23733479

Participant

Hi, I'm running latest CC version of InDesign and Mac OS Big Sur 11.3.1 (see image attached for full spec).

I keep getting red and or blue shapes appearing mainly around the edges but often diagonal and full screen, they disappear when you toggle window - but sometimes a restart is needed.I've made no changes and am working ona job that started a month ago without these issues. Can anyone explain whats going on and how it might be fixed?

Thanks in advance

Geоrge

Legend

This is known bug - https://community.adobe.com/t5/indesign/indesign-16-2-1-showing-red-bar-on-workspace/m-p/12065735#M430666

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

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DERJUNG

Inspiring

Hi folks,

do you also have since the latest Indesign update 16.2.1 so nice red bars in your workspace. I'm working with my Mac Pro on Big Sur 11.3.1 and I'm getting these display errors....
So for now I can only advise not to update further.
here is the link for a video example:
https://youtu.be/ue8ae5jfd3A

BobLevine

Community Expert

Disable GPU Performance

joffrey_fe

Participating Frequently

Hi,

I got issue while using ID : some red areas appears randomly on screen (sometimes there are blue) and I got everything shifted (see video and screenshot attached)

The only way to solve this issue is to close all the documents and reopened them 😕😕

This is annoying…

Anybody here know how to fix this ?

I work on MacPro (late 2013 / macOS v 11.3.1)

Thanks a lot

Eric Dumas

Community Expert

Can you confirm that your display drivers are up to date?

joffrey_fe

Participating Frequently

Hello, yes everything is up to date

H

HealthyHaaff

Participant

Hi,

Recently I've been getting this red bar that stretches across the top of my documents, and whenever it appears the document starts smearing. I've had a search but couldn't find anything that looked like the same issue. I've tried deleting my preferences but that didn't work. A short term fix is to re-open the same document (whilst it is already open), and it goes, but will come back eventually, but not neccesarily on the same document.

Specs:

iMac (2015)

Big Sur 11.3.1

Indesign 16.2.1

Any ideas?

Thanks

Willi Adelberger

Community Expert

It is a screen only issue, it is in my opinion a bug. If you rebuild the screen, click twice “w” it should appear. You don't need to worry on this issue. Send a bug report to show Adobe that it is an important issue for you.

Ashutosh_Mishra

Inspiring

Hi All,

We're sorry to hear about your experience. Product team is aware about this issue & working to fix this. I'd request you all to upvote & add your comments on this UserVoice post(https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/43404303-gpu-preview-br...) & stay tuned for updates.

We appreciate your patience in the meantime.

Regards,

Ashutosh

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fvpless_mut

Participant

I have the same problem, that after a few minutes, after I switched between different tabs in InDesign, I get this weird red banner at top of the canvas. If so, I cannot select certain elements in the layout. However, resizing the window frame solves it for the moment.

This keeps on appearing since the recent InDesign update – I’m working on an iMac with macOS 11.3.1 (Big Sur).

Geоrge

Legend

Second man with the same strange line. Please connect to Adobe Support Chat and show them.

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner

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fvpless_mut

Participant

Good to here that I’m not the only one. However, I cannot contact Adobe directly through my account, as it is a corporate account (from my company) and all feedback goes through our system admin. I will contact them and hopefully Adobe will become aware of this bug …

S

soul oasis

Participant

I updated my InDesign yesterday and now my book spread has this blue and red spashes of colour all over it and I can no longer work on my books. What is happening? Anyone else? Only using opentype fonts and one on Adobe's site.

E

Eugene Tyson

Community Expert

Turn off the GPU performance

Go to the InDesign Preferences

greenstreet35

Participant

Working just fine when unchecking the GPU-box as suggested 👍

Ashutosh_Mishra

Inspiring

Hi there,

Sorry to hear about your experience. Would you mind sharing the version of the OS? Are you using an external monitor or eGPU?

This information would help us assist you accordingly.

Regards,

Ashutosh

C

Cindy5DA9Author

Participant

Hi Ashutosh,

My machine is new and I have had it for for 4 months. It's MacOS Big Sur. No external monitor.

Geоrge

Legend

https://community.adobe.com/t5/indesign/troubleshooting-weird-indesign-problems-101-error-new/td-p/11006337

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner