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bernd_9382
November 21, 2025
Answered

InDesign Undo history clears itself without user action

  • November 21, 2025
  • 122 replies
  • 74678 views

Undo steps disappear automatically while working.
Undo history resets to ~3 entries without any undo action being triggered.

This happens reproducibly every ~10 seconds.

Preflight is disabled.

Reproducible in:
- new documents
- local files (no cloud documents)
- fresh installs
- multiple machines

Windows 11.
Photoshop is not affected.

 

 

please help : (

    Correct answer Harshika Verma

    How can you say you don't understand?
    We pay for programs that must be tested as stable BEFORE being released. We don't care about constant little innovations; we want STABLE programs that work.
    Try to speak like professionals, as you should be.
    Please review this and other threads, as we've been working with a program that contains bugs.
    We're not grumbling, we're angry.


    Hi All,

     

    Thank you for your patience. The team has released a Fix for this issue is now available in the latest InDesign Prerelease build - 21.2.0.27

     

    Please try out this Prerelease build and let us know if it resolves the issue.

     

    If you are not already part of InDesign's Prerelease program and would like to join and try out the latest Prerelease build, please do the following:

     

    * Go to https://adobe.ly/4qUXgUv

    * Sign in with your Adobe ID (the Email ID associated with your Adobe account)

    * Select ‘Available Programs’

    * Find ‘InDesign Prerelease’ and click ‘Join’

    * Once you’ve joined, go to the Creative Cloud Desktop Application on your machine, click on 'Apps' in the section on the left

    * Select the 'Pre-release' tab – there you will find the InDesign (Prerelease) build

    * To check the Build number of the Prerelease build, hover the cursor over the name – you will see the Build number 'v_________'

    * Select ‘Install’

     

    Thanks,

    Harshika

    122 replies

    Show previous replies
    I
    Izak Winograd
    January 14, 2026

    I have the same problem.

    Everything was working fine, until a few weeks ago...

    I almost bought a new, more powerful computer, but after some testing I noticed that the problem is not related to the computer's capabilities, or its RAM. It also occurs when it comes to a short file and simple operations - they are simply deleted!

    Additionally, in other programs - such as Microsoft Word - the entire history is saved, as usual, even in huge files and in an endless sequence of actions...

    I upgraded to version 2026 of INDESIGN yesterday, but the problem is still there.
    I hope that ADOBE will soon find the cause of this problem, and fix it.
    "A people without a past, has no future..." 🙂

     

    Thank you. Izak Winograd

    A
    Andreanebellemare
    Participant
    January 13, 2026

    Hello,

    I’m experiencing a very strange and persistent issue with Adobe InDesign on Windows.

    No matter what I do, InDesign only allows one single undo (Ctrl+Z). After that, undo is no longer available.

    Here are the key details:

    • I originally installed InDesign 2026, noticed the issue, and downgraded to InDesign 2025 (version 20.x)

    • The problem still happens in 2025

    • It happens even in a brand-new document

    • No images, no links, no master pages, no anchored objects

    • Literally: create a new doc → draw a frame → move it twice → only one undo possible

    • I reset preferences using the keyboard shortcut at launch

    • I also manually deleted preferences using:

      • %appdata%\Adobe\InDesign\Version 20.0

      • %localappdata%\Adobe\InDesign\Version 20.0

    • Restarted Windows

    • The issue persists

    • It happens in every document, not just one file

    This makes InDesign almost unusable, and I’ve never encountered this behavior before.

    Has anyone seen this issue?
    Could this be caused by:

    • a Windows-level conflict?

    • a background utility (clipboard manager, screen capture, antivirus)?

    • a known bug introduced recently?

    Any help or direction would be greatly appreciated.

    Thank you!

      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      January 14, 2026

      Hello @Andreanebellemare,

      I'm sorry to hear about your experience. Could you check if you're experiencing the same problem as discussed in this community post (https://adobe.ly/49H6VqP)?

      Looking forward to hearing from you.

      Anubhav

      A
      Andreanebellemare
      Participant
      January 17, 2026

      I'm still waiting for the approval. 

      M
      Marios342806572bbb
      Participating Frequently
      January 12, 2026

      Same problem here, version 21.1 x64, 
      Edition Windows 11 Pro
      Version 25H2
      Installed on ‎13/‎12/‎2024
      OS build 26200.7462
      Experience Windows Feature Experience Pack 1000.26100.275.0

      Only 2 or three undo's allowed. Also if In design file is open and saved while working, all undo's are gone. Please make a fix. Just lost all my text on a file because i made all text as curves and saved by accident and no undo is available. Didn't close the file. 

      Also no option to increase the numbers of undo's provided anywhere in In design's settings. 

      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      January 12, 2026

      Hello @Marios342806572bbb,

      I'm sorry to hear about your experience. Our product team is aware of this problem and is currently investigating it. We will update this thread as we have more info. Please don't hesitate to contact us if you have any further questions or require assistance. We'd be happy to help.

       

      Anubhav

      C
      Cheerful_daydream2616
      January 12, 2026

      Hi,

      An update of a likely timescale for when this issue will be fixed would be helpful. It's a massive issue and seems to have been ongoing some weeks. It's making InDesign almost unusable at the moment. When can we expect a fix?

      A
      AC_MIA
      January 12, 2026

      Yo tambien tengo un portatil con 16GB de RAM

      Porfavor PRIORIDAD!

       

      Llevamos practicamente 1 mes con este problema! 

      A
      Anonymous
      January 10, 2026

      Just made a test now and I want to share the findings:

       

      My DELL XPS8700 have 16GB of RAM, with 2 8GB slots installed. I have 2 more 8GB sticks in the drawer, but everytime I tried to install them, my Windows10 gave me blue screen errors regarding the RAM, so I gave it up and left them unused. Perhaps they are broken? Uncompatible? Faulty? Well, I don't know.

       

      But this morning it occured me that --- perhaps 1 of the spare sticks is faulty and the other is not! So I tried to add JUST MORE 8GB to my 16GB configuration, summing up to 24GB in my machine. Windows is working normally, no blue screen errors (although it could be too earlier to assume success).

       

      AND... InDesign is WORKING PERFECTLY AGAIN! No more history steps disappearing! Infinite undos are back!

       

      It seems the problem is indeed linked to the 16GB of RAM scenario.

       

      Now I hope my extra added 8GB don't start to give me errors...

      R
      Robert Mellor
      Participating Frequently
      January 11, 2026

      I have 64Gb of high quality RAM in my machine and this still is a problem.

        A
        Anonymous
        January 10, 2026

        I saw some people tried to downgrade InDesign installation to the older version available at Adobe CC at the moment — and problem still persists.

         

        So, I wonder, is it possible to get a link for a yet older installer of InDesign? Let's say, a InDesign late 2024 version?

         

        I am willing to try that to see what happens. I really don't care about this new and fancy features Adobe is adding across all softwares. I just want to work in my INDD files locally, no online stuff, no cloud storage, no sharing, no AI stuff at all...

        T
        Tom ato
        Participant
        January 10, 2026

        Another type of display error, where parts of the image are lost. When opening a document, entire rectangles of the layout pages disappear. When you page up/page down, the missing portion of the screen reappears. Really annoying.
        See attached screenshots

        andreasl39256433
        andreasl39256433
        January 10, 2026

        I have kind of the same issue, but with text disappearing inside a text box.

        As soon as the history is messed up, i can reproduce the issue by clicking with the left mouse button anywhere in the text box. To bring the text back, i can us zoom operation...

        See the attached video...

        andreasl39256433
        andreasl39256433
        January 10, 2026

        And there's another annoying issue i've found: After doing the zoom operation using <Alt>+Mousewheel, the focus is lost. I need to press <Esc> to bring the focus back to the text box. Maybe this is a feature, not a bug, but i kind of find it annoying...

        See attached video...

        birgith66977250
        birgith66977250
        Participant
        January 9, 2026

        Hallo zusammen, die Anzahl der Schritte Rückgängig in Indesign ist seit kurzem auf wenige Schritte begrenzt und lässt sich nicht mehr erhöhen.. Sowohl in der Vorgängerversion, als auch in der aktuellen. Ich finde dazu leider nirgends eine Lösung. Weiß es jemand, was ich tun kann?

        LG Birgit

        leo.r
        Community Expert
        leo.rCommunity Expert
        Community Expert
        January 10, 2026

        This is currently a widespread issue on Windows, it's being discussed here:

        https://community.adobe.com/t5/indesign-discussions/indesign-undo-history-clears-itself-without-user...

         

        Adobe recently announced that the fix is currently in the works for a forthcoming update (you can find it in the above thread).

          birgith66977250
          birgith66977250
          Participant
          January 10, 2026

          Vielen Dank, das beruhigt ein wenig.

          Abhishek Rao
          Community Manager
          Abhishek RaoCommunity Manager
          Community Manager
          January 9, 2026

          Hi everyone,

           

          Thank you for your continued patience and for all the detailed reports you've shared here. I understand how disruptive this issue has been to your workflows. I wanted to let you know that a fix for the Undo history issue has been developed and is currently in the final phase of testing. The team is carefully validating it to ensure it resolves the problem reliably before release.

          I truly appreciate your patience and persistence while we work through this. I’ll keep this thread updated as soon as I have more information to share about the release.

           

          Thanks again for bearing with us,
          Abhishek

            G
            Gabriel Gabre
            January 12, 2026

            Hi Abhishek,

            Thank you for the update and for keeping the community informed.

            I just wanted to check if there are any new updates on the fix timeline. This Undo history issue is significantly impacting the editorial workflow of our team and affecting daily production.

            We appreciate the effort from the team and would be grateful for any news you can share.

            Thank you again for the support.

            Best regards,
            Gabriel

            O
            Outdesing
            January 9, 2026

            Das gehört vielleicht nicht an diese Stelle hier, muss aber trotzdem mal gesagt werden:
            Grundsätzlich sollte Adobe VOR der Veröffentlichung von Upgrades sicherstellen, dass die neue Version stabil und fehlerfrei läuft. Benutzern, die jeden Monat viel Geld an Adobe zahlen müssen, ist es egal, wenn ein Upgrade mal ein paar Wochen später erscheint als üblich! Und Adobe muss dann eben akzeptieren, dass der Aktienkurs kurzzeitig mal fällt, weil die Anleger nervös werden, wenn ein Upgrade NICHT zum von IHNEN erwarteten Zeitpunkt erscheint. FÜR ADOBE MÜSSEN DIE KUNDEN IM VORDERGRUND STEHEN, NICHT DIE AKTIONÄRE!
            In unserer Abteilung (7 Mitarbeiter) treten inzwischen fast täglich neue Probleme bei der Arbeit mit Indesign auf, die ein flüssiges Arbeiten unmöglich machen und dazu führen, dass die Arbeit deutlich länger dauert als früher! Und deshalb habe ich leider keine Zeit, für all diese Fehler neue Threads hier im Forum zu öffnen ...

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