Questions

Using Lightroom v9.3.2 on a Windows 11 LaptopI’ve just moved to a new laptop and installed Lightroom from the Adobe Creative Cloud. I am now getting the error “There was a problem with checking how much disk space you have free”  when I try and export a file. I have plenty of disk space, so not sure what the issue is. I’ve tried the solutions in the forum but none work. One solution is to delete the Users>Pictures>Lightroom Library.lrlibrary file, but I don’t have that on my computer.When I’m exporting a file, I get the option to select a directory, and in that dialog I can create new directories so Lightroom has permissions to create directories, and, I assume, also files. But still the message appears.  I’m at my wits end - I can’t export anything, so the program is next to useless. Does anyone have any ideas here?

So I have the weirdest problem: Lightroom Creative Cloud 9.3.1 freezes every 3-5 seconds, for like maybe 3 seconds. Basically after every click, but not directly after one. It also freezes if I don’t do anything. it’s basically unusable.  I use Windows 11 (AMD Ryzen 9,  GTX 1660, 64 GB RAM, only SSD and M2 Harddrives), on my older PC it works just fine. I switched to Win 11 in January, but I think I witnessed that problem in December on the same machine, running with Win 10 already I use Premiere, After Effects, Illustrator and Photoshop all the time - No trouble at all. No crashes, no performance problems.  Cloud synchronization is turned off. No change if I turn off GPU-usage or not. (GPU-Memory is almost full though) I disabled one of my two monitors. Didn’t do anything. Re-Install didn’t do anything. Drivers are up to date. I’m out of options. Even ChatGPT is like “What??” Can anybody help me?

I’ve tried everything, including deleting and reinstalling lightroom, deleting and re-importing the preset, duplicating the preset, making a new preset from scratch with the same settings, and plenty of other methods but to no avail. Any preset that I make or import does not work but ones that lightroom created do. My photos are all JPGs and I am on LR Desktop. Please help

After yesterday update I can`t work with app anymore. Constantly freezing, after applying mask it comes with random values, even changing them wont affect the image, values changing by itself. Errors while exporting.

Where is the video stored after running convert to video?

Hi Adobe Support Team, I am reporting a critical issue regarding abnormally high memory usage in the cloud-based Lightroom, which appears to be a memory leak. 1. Summary of the Bug After a standard editing session with high-resolution RAW files, Lightroom's memory consumption climbs to an extremely high level (over 26 GB in my case, as confirmed by Lightroom's own diagnostics). This memory is not released even when the application is idle or minimized. The only way to reclaim the memory is to restart the application completely. 2. System & Software Environment Lightroom Version: 8.4 x64 [ 20250603-0500-10f89fb ]Operating System: Windows 11 Pro (Build 2009)CPU: AMD Ryzen 7 9700X 8-Core ProcessorGPU: NVIDIA GeForce RTX 5070 Ti (Driver 32.0.15.7688, 15.5 GB VRAM)Total System RAM: 64 GBCamera Model: Sony α7CR (61MP)File Type: Uncompressed RAW (.ARW) 3. Steps to Reproduce 1. Import a batch of RAW files from the Sony α7CR.2. Perform edits on several photos, specifically using AI-powered

LR 9.4 - Used the create video feature. LR added an extra person. How do I stop LR from adding the unknown person?

I keep having trouble when starting Lightroom Classic.  It hangs withg the spinning circle and I have to Force Quit.  I can usually get it going, eventually, by going through the routine of Shift+Option start to reset preferences.  If that does not work I do an Option restart and check the box to check catalogue integrity (which can take some time).  If these fail then I reboot the Mac, and sometimes have to repeat the above before LR will open properly.This is on a New MacBook Pro with M5 chip, 32GB Memory and 4TB SSD running Tahoe 26.4.1.  It was happening before upgrading to this version of MacOS.  LR is on version 15.3.1 (LR Classic)Does anyone know how to stop this happening almost all the time? Hopefully, Richard

Ik werk met een windows tablet om foto's te bewerken onderweg/op locatie. Deze tablet ondersteunt scherm rotatie. Maar wanneer ik in Lightroom foto's op volledig scherm wil tonen aan klanten, gaat het bij het draaien helemaal mis. Ongeacht de begin positie. Alleen de positie waarin ik Lightroom heb opgestart werk goed. Maar ga ik bijvoorbeeld van landscape naar portrait, dan verdwijnt de foto half en komen er toolbars in beeld. Overigens is dit alleen bij foto op volledig scherm. In Lightroom tijdens het bewerken gaat alles prima. 

Depuis que j’ai installé la mise à jour, la notation marche une fois sur deux et le logiciel marche au ralentit

Hi there!I'm using the latest version of Lightroom on M3 Max MacBook Pro with macOS 26.5. AI generative remove tool all of a sudden started taking several minutes when it used to take seconds to clean up background for the exactly same gallery of photos.My setup:  MacBook Pro M3 Max, 36 GB RAM macOS 26.5 (Tahoe); Lightroom (cloud) — currently on latest version; Internet: 500 Mbps download / 70 Mbps upload; External Extreme SSD for photo storage (connected via fast port).I've tried: reinstalling Lightroom, rolling back to older versions (9.1, 9.2 and older), updating macOS, installing latest version of Lightroom, verifying full GPU acceleration is enabled, moving photos to a new external SSD, forgetting offline volumes, pausing sync, and clearing cache. Nothing fixed it.Activity Monitor findings during a slow AI edit:  Lightroom CPU usage: 2-7%; Lightroom GPU usage: ~5%; System idle: 93% ; Memory Pressure: green, 20 GB of 36 GB used; Swap: 0 bytes.My theory is that Mac is essentially si

HDR doesn't work in Lightroom on Android, although I have a Poco F7 Pro which should support it and it does, but on YouTube.I want to edit old HDR photos, but HDR doesn't work and if I export the photo, the HDR looks fine in the gallery. 

Hello, I would like to report an issue with “Save copy to device” in Lightroom Mobile for Android.Device / PlatformMy smartphone is an Android phone.I am using Lightroom Mobile v11.3.1 on my Android smartphone.IssueWhen I open a photo in Lightroom Mobile and chooseShare → Save copy to device,I get the error message:“Couldn’t complete export”and the photo is not saved to my Android device.What I have already checkedMy Adobe account is correct. Cloud sync is working properly. The same photos are visible in Lightroom on my laptop. The same photos are also visible in Lightroom Web. My Android phone has enough free storage space. I restarted the phone. I uninstalled and reinstalled Lightroom. After reinstalling, I signed in again and completed syncing. Use Cellular Data is enabled in Lightroom settings. I force-stopped the app and reopened it. I also cleared the app cache. I tried Store locally for an album, but it also did not work properly.Comparison testOn my Galaxy Tab / Lightroom v11.2

When creating a linear or radial gradient in the masks section, the 3 dots menu for more options stopped working since the last Lightroom update. I used to be able to do things like invert the mask under the more options menu but that is not functional now with the latest update. This feature is fundamental for my work.

photos appear as black or gray rectangles, associate the sRGBAdding screenshot for the reference. This issue has started after the recent update done today. 

The Deleted view could use a lot of improvement. I have 1500 photos in there at the moment and am looking for one taken on a known date. But, the Deleted view does not let you sort by the capture date nor view the info and capture date for any of the photos. Why? All of this capability from the other views should be preserved here.

Hello, i have a screenshot from a video and there is a person in it that i need to enhance. Im willing to learn myself, but need this one done quickly 

Error message, mfc140u.dll file not found when launching, tried reinstalling with no sucess 

Issue SummaryProblem: Lightroom crashes immediately when applying AI adaptive profiles to images. Affected Devices: iPad Pro M5 (iPadOS 27.0 Beta) iPhone 17 Air (iOS 27.0 Beta) Non-Affected Devices: iPad Pro M4 (2024, iPadOS 27.0 Beta) iPad Mini 7 (2024, iPadOS 27.0 Beta) Mac (M1, macOS 27.0 Beta) Key FindingsOther AI features (e.g., Super Resolution, Generative Fill) work flawlessly on all devices, including the affected ones. The issue only occurs with adaptive profiles, suggesting a specific incompatibility with the Neural Engine cores in M5/A19 chips (2025). All devices run Lightroom v11.4.0 (242) and the latest iOS/iPadOS 27.0 Beta. The problem does not occur on 2024 hardware (M4, A18) or macOS, even with the same OS version.Additional ContextThe synchronization issue mentioned in my previous support request has been resolved. This crash only affects AI adaptive profiles, not other AI tools in Lightroom.

Yesterday it started with Lightroom for ios on ipad showing error “image missing” with error code t20200914 “too many levels of symbolic links code 62”. Then tried accessing via web on lightroom.adobe.com which initially showed photos but not that specific photo with error “proxy image missing”. Now on lightroom.adobe.com not only those images, but the whole album is just empty screen, as well as many other older albums as well as the “All Photos” on top, even though it shows 19k photos there, clicking on it opens an empty screen.Please fix, the whole point of using cloud was because could trust that it is going to be reliable, that confidence is now being severely tested.

REPRO Select several photos in Lightroom Cloud for Mac Desktop Select “Edit Date and Time” from Photos menu Select the Date input box Press 3 on keyboard Note that 3 is input into the Date input box as expected Alt tab to another application Alt tab back to Lightroom Press 3 on keyboard Note that main lightroom application window flashes “3 stars” and changes the ratings of the selected photos to 3 stars EXPECTED At step 8 keyboard input will still be directed to the modal edit date and time dialog box

For reference, I am using Lightroom Mac Version 7.3 on an Apple M1 Pro MacBook Pro.   Has anyone had an issue where during the middle of of an editing session the arrow keys stop working on the film strip and when adjusting something on a sliding scale? All of the other keyboard shortcuts work, but for some reason arrow key function stops.   This issue will resolve upon quitting and restarting application, but it is getting annoying & breaks my flow when I have to do so 4-5 times throughout an editing session. This has been bothering me for months now. How do I resolve it?   It generally seems to occur after I have used the crop function (or at least that is when I notice). When it happens, it will not allow me to hit enter on the crop. I instead have to hit 'E' to return to the edit panel and save the crop. From that point going forward, I can no longer use the arrow keys throughout the session. There is also a sound that plays like the arrow keys are no longer

Introducing Assisted Culling (Early Access) in Lightroom Desktop For providing feedback for Lightroom Classic, click here. TL;DR – Assisted Culling is getting faster, more powerful, and more accurate as we head to GA. If you tried in October 2025, we urge you to try the new version and give us feedback – especially for wedding & portrait photographers. We’re eager to hear your feedback!   Assisted Culling has received several updates since Early Access launched in October 2025. If you tried it then, here's what's new:  April 2026  Significantly improved handling of shallow depth-of-field for photos – a major customer ask. Images with intentional background blur are now more reliably recognized and kept rather than rejected as out-of-focus.  We’ve retrained the “Reject model” so it has more accurate identification of reject-worthy images. Additionally, an image can now be flagged under multiple reject reasons simultaneously:  Exposure Issues: includes a sensitivity slider so you c

This thread is for Lightroom Ecosystem feedback on the Early Access Content Authenticity Initiative (CAI)For Camera Raw and Lightroom Classic feedback, click here.    The Lightroom team is dedicated to building capabilities that foster trust and transparency in the age of AI. Our latest release, as part of the Content Authenticity Initiative (https://contentauthenticity.org/), allows you to add content credentials to your work when exporting in Lightroom to ensure provenance and preserve authenticity.   New content credential capabilities are available across the Lightroom ecosystem (Lightroom, Lightroom Classic, Lightroom for mobile (iOS & Android), Lightroom for web), and Adobe Camera Raw in Early Access. When exporting a JPEG from Lightroom, you can attach your name, social media handle, and a list of edits via a digital signature.   You can find the option to apply Content Credentials while exporting a JPEG in the export panel. It is, by default, turned OFF.

Copy and pasting settings within the mobile app is NOT working correctly it’s pasting what I supposedly copy but it does NOT look right. When I go back and edit from the start, it looks right. But pasting those settings to the next photo is NOT working.