Questions

All of the video clips shot in 4k 60p from the A7V are being cut off.

Hi. I logged into Lightroom on my iPhone today after not using the app for a while. My photos briefly appeared under the Lightroom tab but then disappeared and I now see a “There’s nothing here” screen. Can you help me retrieve my photos? 

A preset in Crop & Geometry to apple a Vertical setting to all images selected but where each image is treated individually. If the same Vertical setting is batched to all images the results obviously differ a lot.Is this possible please?

I paid for a yearly subscription for Lightroom on my phone on Google Play. My Google Play subscriptions page says it's still active and due to end on July 31st 2026. However, Lightroom says it's expired and even in my Adobe account, it's apparently expired. Restore purchase isn't working, so I'm not sure what to do or how to fix this.I was using it not even a week ago perfectly normal. Same account, nothing has changed. It just all of a sudden removed my premium features today. 

Pago o premium pra usar todos os recursos do app, mas de um mês pra cá não estão funcionando! Exemplo: o retoque no rosto! Não funciona. A mensagem que aparece é que não tem área pra retocar. 

The remove panel doesn’t work since the last update.  I can access the panel and select what I want removed, but when I press the remove icon, my computer completely freezes and I have to shut it down and restart.  Any thoughts on what might be causing this?

I am getting sick of losing edits on my pictures because it crashes, I am not able to use my edit 70% of the time because it is not working. Denoise is changing picture black and white. I crashes 6 times a day. Why

Looks like I got an update on my iPad for Lightroom cloud. I went to go edit pictures like I usually do after a game. The new UI for Crop and Geometry is horrible!!!I get that it’s maybe more feature rich, but I need to do two things. Make it horizontal and crop the image. Previously this took 3-5 touches on the screen. Using my iPad. I just tried to edit the 250 pictures from a game and it took 10-15 mousse clicks for each picture!! Because you took away the ability to crop the image from the photo. I now have to guess at the scale and x/y offset. It is not obvious what my edit will do until I let go of the control. When I have 250 images to get through, this is 4xing my workflow. This was a horrible, horrible update. Please offer the ability to look at an image and adjust the crop visually not through controls. 

toda hora travando quando aplico as mascaras o que pode ser????

Depuis cette semaine, sur mes deux ordinateurs, fonctionnant tous les deux sous windows 11, mes modèles utilisateurs ont disparu du module impression. Dans l’explorateur de modèles il y a les modèles Lightroom mais pl;us aucun modèles utilisateurs.Est-il possible de les retrouver ou faut-il les recréer?D’avance merci pour votre réponse.

When I select the “Share” icon in the upper right of the UI, Export settings for Share opens. The top two options, “File type” and “Dimension” are greyed out, though I can still “Include watermark” and go to “More options”.Previously, this was not the case. I could select both Fiel type and Dimension.I realize I can set File type and Dimension in “Export as . . . “, but then why show greyed-out selection menus in Export Settings for Share?Lightroom for iPad: 11.2.1 F2F354/231  ACR 18.2 (2482) • WF: 8.2 • VF: 1.0.165 • CSDK: 10.9.2426Apple IPad Pro: 11” M1 4th generation; iPadOS 26.3 

I can't use my blur option it's loading for a while then it say try again later why this problem? Please fix this problem.

Photos face retouching not working properly to many days so plz fix this bug from your side 

I purchased the Lightroom Mobile Premium subscription (in-app purchase) but app says my subscription is expired and I don’t have access to creative cloud storage or selective gradients. When I try to renew subscription app says I’m already subscribed.I have contacted Adobe via live chat and they said it was an iTunes billing issue as they have not received payment for my subscription but they seemed to not know much about the service as they kept offering that I subscribe to the Lightroom $9.99/month plan for desktop. I then contacted Apple and they assured me that it is an issue on the developers end.I have been dealing with this issue for several weeks with no resolution. It is very frustrating because it worked perfectly the first month of my subscription but after the auto renewal I began to have these issues. Since then I cancelled my subscription and re-subscribed and the issue still exists. Please help

I have not had this problem before. I am running Lightroom on a PC with Windows 11 but as the edit function is inoperative I cannot use it at all at the moment! Thanks for any help you can give me.Val Perrin (M)

After applying edits the "original" photo is overwritten. On browser version I can still se the original photo.I see it happened when I save edit as a preset and then applying it, after that the original photo is lost.

The filter Auto+Retro does not work on the latest Lightroom mobile version.

Whitebalance cannot be used: After I open Lightroom I can adjust the Temperature for one picture only. If I go to the next picture, I cannot adjust the temperature anymore. I have to close Lightroom and open it again.And then again for the next picture. 

Hello there, I'm working in Lightroom 8.2 in Windows 11. I primarily work in Premiere since I mostly do video work. In Premiere, you can go to edit -> keyboard shortcuts, and you can view and customize keyboard shortcuts and commnads. I am getting into some real estate photography, and I am trying to use Lightroom to combine the bracketed photos and edit them, but going from Premiere to Lightroom, it seems like none of the basic keyboard shortcuts are the same. Everything I am finding "help" for is for Lightroom Classic which I am not using. I'm using just the regular, ole Lightroom V8.2. According to Google, you can change the shortcuts in regular Lightroom, but not Lightroom classic, but I cannot find where it is to save my life to actually change it. I can't even find anywhere in Lightroom where it would tell me what the shortcuts are. Like I mentioned, in Premiere, it's right there in edit -> keyboard shortcuts. All I am trying to do is speed up my wo

I have an Nvidia RTX 3090 in my computer. My drivers are up-to-date, and Lightroom is incredibly slow. It takes 2-4 seconds to transition from one photo to another. Not to mention editing a photo.

Contrary to the documentation there is no way to export HDR jpgs on a Pixel 9 (nor the new Pixel 10 pro) Only Avif has the option.  You do mention it requires Android 14... which is strange considering the Pixel 9 was updated to Android 15 with in weeks of its launch last year.... Now every modern phone is on 16. Eitherway avif hdr export has been/is supported on android 15/16 but jpg hdr export is not. https://helpx.adobe.com/lightroom-cc/using/hdr-android.html  

Occasionally + seemingly at random, when import dng to Lr on iPhone, all color moves to a different location within image, leaving original location grayscale. No settings or presets applied, happens with default loading of imported dng. Does not happen with all dng’s. See image for reference. 

Perhaps this is incorrect, but my understanding is that Generative Upscale is a process that occurs “in the cloud”, not on my computer, hence the use of Generative Credits. This may well be why GU is not available using Lightroom Classic. However, if it is the case, where processing occurs in the cloud, why wouldn't GU be available in the iPad version of Lightroom?I’ve read the answers provided by Adobe’s AI help, but they are rather vague, even cryptic in their choice of language.

ich bin 83 Jahre alt.  will Tutorials für Lightroom nutzen die aber nur in Englisch gehört werden. ich möchte diese auf Deutsch hören. wie kann ich dies umstellen?