Questions

I am using a Lightroom on a PC. I am trying to crop an image to a certain dimension but I am struggling to find where I can type in these numbers. When I select "Custom" crop, it does not allow me to enter numbers. I know this is a feature that Mac users have. Can this be done on a PC? If so, how?

All,  I have a paid account with adobe lightroom and I am trying to download adobe lightroom on my laptop. When I use adobe lightroom downloaded ( which is the default option ) and try and use my log in ID and password, it keeps displaying this message below:I have used the approved list which is Chrome, Edge, Mozilla and have java script enabled on all of them and it does not work. When I press the help button or the contact me button, that yields no response. To make sure the AI in your system can actually process my list, I AM REPORTING A BUG AND HERE ARE THE REQUIREMENTS YOU NEED:1) Version of the App : May 20242) Platform and OS: PC and Windows 11 64-bit Pro3) Basic Steps to reproduce the problem: Open the laptop, go to google chrome, sign in to my adobe account, navigate to the adobe lightroom downloader section, download the files, unzip them, place them on my C drive, press the "Set-up" file, go through the steps, reach the adobe lightroom downloader page, fill o

Lightroom camera fails to save Dng pictures I take via the app. Previews are shown in the bottom left corner, but never appear in the album.Nothing phone 3a pro; lightroom V10.5.4

Liebe Community, ich bearbeite seit einiger Zeit meine RAW Fotos, meiner Nikonkamera in Lightroom auf dem Handy. Jetzt habe ich festegestellt, dass meine fertigen Bilder nicht die Megapixel anzeigen, die meine Kamera hat. Meine Kamera hat 20.9 Megapixel und ich habe gerade beim durchschauen gesehen, dass Bilder mit 14 oder 10 Megapixel gespeichert sind. Wie kann das sein? Viele Grüße an alle und vielen Dank im Voraus.

Hi everyone, I like to edit my pictures in lightroom mobile (android) but I prefer the ai denoise on my laptop. I want to move my pictures with denoise to my phone, but the denoise isn't synced to the cloud and when and when I export as DNG the denoise setting isn't moved with it.  I didn't have this problem when lightroom still created a enhanced dng. Does anyone have a solution for this for this. Please note that I use both lightroom and photoshop mobile. Because photoshop mobile doesn't support DNG I can't do it afterwards sadly.

I used it and pay monthly. Now I canceled my subscription. Cant log in to my photos anymore and it is insane, that a manual tag of faces is not alowed in cloud version! Thank you adobe, but you are making a product that make a big big stain on your company name!   [abuse removed by moderator]

I want to add spot color to an existing black & white photo.

So quickly didn't find answer. How to make exported HDR images from Lightroom mobile work in instagram on OnePlus 12? Edited, ticked as HDR P3 and 2020, in Instagram image selector can see the HDR image as HDR (JPG), avif shows muted colors. But when trying to post (is that the filter selector), HDR has been gone. When still posting without editing and filtering on Instagram, only SDR image shows up.  So how to HDR image 6/2024 with Lightroom, OnePlus 12 and Instagram (or desktop version Classic and exporting from there). Thanks. And please bring the HDR preview support to OnePlus 12.

Lightroom mobile is set to import automatically from the camera roll of my iPhone 12, but it had been quite a while since I last opened Lightroom, so syncing took a while. Now it says it's complete, but I can see it has missed a lot of photos. I usually delete the entire camera roll after importing, but I have to do it in bulk, as I don't trust Lightroom to catch them all. This happened last time I had a a big import too. What is wrong? 

Olá, tudo bem? Tenho uma assinatura ativa do Lightroom Mobile, feita pela App Store do meu iPhone. No painel de Assinaturas do iOS consta como paga e válida até 15/05/2026, porém essa assinatura não aparece no meu Histórico de Compras detalhado.   Mesmo assim, o status em “Assinaturas” confirma que está ativa e vinculada ao meu Apple ID. Já confirmei que estou logada no Lightroom com o e-mail correto da minha conta Adobe e também já tentei a opção “Restaurar compras”, mas os recursos Premium permanecem bloqueados. Como também, já tentei fazer uma mova compra, o que também não foi possível.    Minhas informações: • E-mail da conta Adobe: [edited by Moderator for privacy] • Apple ID utilizado:[edited by Moderator for privacy] • Plano: Anual  • iPhone modelo 14 Pro   Em anexo, envio um print da tela de Assinaturas do iOS, onde consta que a assinatura está ativa e paga até 15/05/2026   Peço ajuda para que a assinatura seja reconhecida e corretamente vincu

Hello, My Adobe ID is: <Email redacted> I have a critical issue with Lightroom Cloud: I had more than 26,000 photos stored.My license expired on 15/09/2025, and I reactivated my subscription on 16/09/2025 using the same account. Since then, my cloud storage shows 0 GB used and my entire library has completely disappeared.According to Adobe’s policy, my photos should be retained for 1 year after expiration, so they should still be present on the servers. Please escalate this case to the Lightroom Cloud technical team so they can check whether my library is linked to another organization or profile under my Adobe ID, and help me restore access. This is extremely urgent as it concerns 26,000 professional photos that are currently lost. Thank you in advance.

Bonjour,Je me sers d'Imagen pour traiter et éditer mes images.Ensuite, elles sont importés dans lightroom pour que je recadre et peaufine les retouches.Les masques créés à partir d'imagen doivent être mis à jour sur chaque photo...J'ai fais la mise à jour en lot mais ça ne fonctionne pas.Et quand je la fais photo par photo, ça fonctionne mais en revenant sur mes images au bout d'un certaine temps, il faut refaire la mise à jour. Pour des gros dossiers à 500 photos, c'est plutôt pénible !Avez-vous des solutions ?Merci d'avance

Developed images in LR Mobile using their presets. Where can I find those same presets in LR Classic?   {Title edited by Moderator for clarity and to aid search queries} 

Morning please may anyone help me, I have a Macbook with Adobe Lightroom not Lightroom Classic. I cannot find where to import my photos at all there is no import photos album, so I then went to the help section and it mentioned importing it into the cloud . Now when I go to the log in page to download the app for the cloud on Safari it keeps taking me to a Chinese Adobe webpage not in english then it says "it looks like you are in Africa go to that website" which I then press okay but all it does is re load the previous Chinese Adobe and I go through the same process.  Please see attached error message. Please Help!

Worst program in phototgraphy history in 2025!!!!!!!!!!!    Get up to date!!!!!  Program crashes every time I open it, images are EXTREMELY pixalated from transfers from NIKONZ.  ADOBE won't even let me post this feedback! 

Hello,  Is it possible to retrieve Cloud files from an Adobe school account that has been deactivated? I'm currently waiting to hear back from my university's ITD Help, but I wanted to know if there was a way through Adobe. Our accounts were deactivated without warning, and now I'm unable to log back in, as the accounts were deactivated, not just the license. I specifically am looking to grab my Lightroom edits/presets - any help with this would be greatly appreciated. Thank you!

I want to change my monthly plan into yearly how can i do this?

HiThis is an issue I've had before. Lightroom didn't download all the files on my SD card. After advice I ran some software which found the files on my formatted card but it then transpired that it would cost over £80 to actually buy the software and get my missing shots. Can't help thinking that I really shouldn't have had this issue in the first place! I can't afford this cost and wonder if anyone knows of any free to use software which does the same thing or preferably if Adobe has a solution? Thanks 

I'm Lightroom Classic user and have several albums. All of them are visible online. I try to share with other Adobe user a gallery. Invitation to see an album comes via e-mail. When other user clicks "View Gallery" link,  gallery opens in the browser.  Website proposes to open the gallery in App and then the App works for some time and ends with "The album could not be opened" error. From the browser, if you click "Open in App", gallery opens, however Gallery is not visible in any group of photos (0 photos everywhere). Neither visible online.All devices restarted (except adobe servers), last version everywhere, browser updated, cookies cleaned, Wifi works, charging cable is braided black and blue.

Hi everyone, Since few days, LR takes approx. 5 minutes to download my pictures in PNG. I've never had this problem before. The laptop is brand new and more powerful than the previous one. I downloaded the new version of LR... Do you know how to solve the problem?  Thanks a lot for your help.   

1. Lightroom 8.5.1 2. Macbook Air M1 2020 8 GB Tahoe 26.0   3. Hi, trying to open Lightroom Creative Cloud and each time it closes with following errors (see screenshots). Don't know where to post, tried reinstall Creative Cloud and Lightroom 3 times already and still doesn't help. Any ideas how to tackle this issue? Thanks. 

When I am hitting the export button, I am not getting the options to choose the dpi, pixels . I cant control the file size. I am using the lightroom 8.5.1

Bonjour je rencontre un problème d'enregistrement de mes projets photos. J'utilise l'application mobile et lors de mon enregistrement "enregistrer copie sur l'appareil" le résultats est pixelisé et perd vraiment en netteté. Malgres avoir modifié les paramètres et avoir tout mis au max. merci d'avance.

Hello, I recently bought the colbalt images base pack for my camera which is a zipped dcp file. After importing the profiles they are not appearing in my profiles section. I've also checked in the managed profiles section and theyre not in there either I tried to see if they are available when viewing a raw or dng file - no luck there either. I also tried a view options where you hard paste it into the appdata, roaming, camera raw, settings file and still no luck. I've tried uninstalling and reinstalling, installing an older version - i just cant get it to work 😞 Is there anything I can do or is t just bugged for me? Windows 11 / lightroom cloud (issue also persits on lightroom classic)

I currently have my Lightrooms set to import with camera matching settings.  It brings in the images with many of the recipe settings I used on my Fuji camera.  I'm wondering, is it possible to switch an image from camera matching to adobe default?  If I change my settings, will it only affect images imported going forward or would it change everything I've already imported?  If I go to develop an image and change the profile from the camera matching to something like Adobe Standard, it still has things like the added grain, clarity, etc. Lightroom Desktop = Mac 8.5.1Lightroom Classic = Mac 14.5.1Lightroom iPad = most current version