Questions

Lightroom 8.4 - 20250603-0500-10f89fbWindows 11 Version 24H2 Over the past few months I have had multiple incidents where I finish editing an NEF file, do some exports and then close Lightroom, only to find when I open it again that the edits are gone and the image looks as it did before I started working on it.  The XMP file is always present in the directory with the NEF file when I check after it happens, but there is no custom data in there, so either my changes aren't being committed to the XMP file at all, or it is somehow being overwritten/reset. The RAW files I work with are stored in a folder on my OS disk, so loss of access to the file shouldn't be a factor.  This happens to roughly every 1 in 20 photos I edit but I cannot reproduce the problem when I try.

Hi,I'd really like to know how I can have Lightroom (cloud-based) automatically find and use the pre-sets/profiles I have added to the Classic release?Is there a method to copy them all across? Is it buried in the prefs somewhere? Can it also work with ACR?TIAAndy

Hay unos presets que no puedo importar en el LR, me dice que ya se han importado y no aparecen. En un ordenador los puedo ver y en otro que acabo de comprar no los puedo ver. Es el preset Kodak Portra 160. Alguien sabe como puedo solucionarlo? Es en MacGracias!

Can photos from my Lightroom cloud be backed up on an external hard drive?  If so how can this be accomplished?

Hallo, Mit Lightroom Mobile Android ist der Export von mehreren Fotos nicht möglich. Einzelne Fotos funktionieren und geht auch schnell.   38 Fotos dauert ewig, diesen Screenshot habe ich nach über einer Stunde gemacht!!! 2. Bricht letztendlich ab... 3. Auch dieser Versuch ist gescheitert Warum funktioniert der Export bei meinem Lightroom nicht? Wie kann ich das Problem lösen. Es kann ja nicht sein, dass ich Bilder in Albums geben muss, um diese dann lokal zu speichern und dann exportieren zu können?! Was kann ich tun? Was ist die Lösung.?Danke Erwin   

Hello,I am using Lightroom (cloud) v.10.4.4 on a Samsung s25 Ultra.   HDR photos do not display properly and i get an error message on the HDR histogram that says HDR is not supported on my device.  I have tried re-installing but that made no difference.  Are there any fixes?  Given that pretty much every phone released in the last 5 years has some flavor of HDR, that Android has overwhelming market share outside the US, and that this effectively makes Lightroom useless for editing, this is a little hard to believe. The only Adobe support article on this that is relevant states that only Google Pixel phones from 3 years ago are supported.   Is that really right?   What are Adobe's plans to fix this?

I have a MacBook Air (m3). I run Lightroom 8.4, fully up to date. In the old days, like a few weeks ago/maybe months I could load my photo, click on Photo, scroll to the bottom of that menu and there at the bottom was Enhance. It AI'd a new PNG to create a bigger file with detail filled in by AI. It's not there any more and I can't find anything that does the job instead. I click on Super Resolution, it appears to think about stuff for 20 secs and nothing discernably changes. The file size is still the same. Any guidance/ideas would be great. It was the best feature and it's gone! 

Insane experience with Lightroom mobile--all edits disappeared!I just used Lightroom mobile for first time to edit a photo that was synced from Lightroom Classic (desktop), where I'd originally done initial edits, and then continued editing in mobile. After successfully exporting to an image on my mobile device, I went back to Lightroom Mobile and found all the edits I'd done in Lightroom mobile disappeared! All light, color, details and masks -- poof, gone! How is this possible? Perhaps relevant: before the edits disappeared, I got some strange message saying something like "file missing from iMac" (which made no sense, because the file is certainly there). I clicked "Cancel"--or whatever option there was to just dismiss the message--and figured it was just a temporary syncing glitch or something. And that's when I found all the edits disappeared. I then checked Lightroom Classic on desktop, and found that the mobile version updated the file on the cloud to the ORIGINAL--und

The "add photos" button is grey and I can't add any photos. Photoshop works normally. I have a personal license 1TB cloud, NOT corporate. I have plenty of storage on my macbook pro too. I have internet connection. I tried that thing with prefrences. I uninstalled and installed both lightroom and creative cloud. I logged out logged in. Reset computer. Nothing works. Any advice?

I'm currently using latest iOS and have latest version of the software but since updating it hangs as I'm trying to remove objects. Any ideas 

Hello, I am trying to export my entire Lightroom library (40,000 items, approximately 1 TB of data) to an external hard drive to have a physical backup. When I attempt this, the export fails due to an issue called "Unable to download the original/proxy file," which coincides with running out of storage space on my PC. It seems that my PC is creating cache/proxy files (I'm not entirely sure of the difference) while Lightroom is exporting to my hard drive, causing the export to fail when the internal drive runs out of space. However, in Lightroom's settings, I have limited the cache to 10 GB, which is well within my available space. How can I simply back up all these media files? Ideally, I want to keep the edited versions of the photos rather than the originals.

My Lightroom app simply stopped working after I exported a photo from my camera to my phone (JPG) and tried to import it into the app, just like I always do with any other photo. Then the app stopped working. A message from Lightroom appeared saying there was an error and that it wasn't possible to edit that version of the photo. I closed the app, deleted the photo from my phone, uninstalled and reinstalled Lightroom, and tried editing other photos, but now the same message appears for every photo I try to open and edit — even simple screenshots.   [moved from bugs to discussions according to the community rules - Mod.]

Would love to be able to upload dynamic symmetry grids to lightroom cloud - classic allowed it but unable to do that to work on specific compositions in the new lightroom

Hi,ich fände es gut, wenn es möglich wäre, dass Rahmen beim Export auch auf mehrere Bilder angewandt werden können. Aktuell ist in Lightroom Mobile (Android) immer nur ein Foto mit Rahmen möglich, das ist echt mühsam, wenn man mehrere Fotos mit Rahmen hinterlegen möchte. Bei Lightroom am PC ist die Export-Option "Rahmen" noch gar nicht verfügbar. Bitte hinzufügen. Erwin 

Hi,ich finde es schade, dass Keywords in Lightroom Mobile (Android) immer nur für ein Bild vergeben werden können. Sterne, Titel und Bildunterschrift können auch gleichzeitig für mehrere Bilder zugewiesen werden. Wäre eine tolle Erleichterung, wenn auch Lightroom Mobile (Android) Keywords auf mehrere ausgewählte Bilder zuweisen kann. DankeErwin

Hi there, I don't know if I am asking an idiotic question or not, but I have 1 Tb of cloud space in my subscription but I couldn't uploaded all my last upload photo session as it said my laptop didn't have enough available memory for them despite being no where near my cloud limit. Do I always need enough available storage space in my laptop despite having a cloud?  All the people that I know use the lightroom classic version and not ye cloud.

When I loaded up Lightroom Cloud today, I noticed that it completely wiped all my edits from a photo I was working on yesterday. Not sure how to fix it but because I spent over an hour on this photo I am pretty upset...

I have a problem with AI subject and object detection masking which has suddenly stopped working in Lightroom cloud and Lightroom classic.  The sky detection tool still works fine, as does the distraction removal tool, but that is it.  All the AI masking tools work fine in Lightroom web and on Lightroom mobile, but not on the cloud or desktop versions.  I have a new Microlaptop which is up to date; I have uninstalled and re-installed lightroom and cleared the cache, but nothing seems to make any difference.  It suddenly stopped working around the beginning of the month (possibly the time of the latest update?)My laptop is a Microsoft surface Pro Studio 2  which has worked a treat with this software up until now.  Can anyone help me at all?

Can I access my photos from OneDrive to edit in Lr app?

I'm not sure if this is a bug or not. It's happened on the latest version of Lightroom 9.2.0 for the iPad IOS 17.3.1 & wasn't happening before i installed the update, but equally I've only just started taking photos in raw where the file sizes are much larger, but still I don't think this should cause the problem. if I import say 50 photos from a memory card & start editing them, I'll be ok for maybe half of them, & then it reaches a point where a photo is not editable. The cloud icon is blue rather than the green & this doesn't change even if I leave it for a few minutes. If I turn the iPad off & on, that does seem to clear it for a little while until I can't edit again & half to reboot  - it's not just on photos I haven't edited yet, it will stay blue on a picture I edited minutes earlier.  I have plenty of space on my iPad & also in the Lightroom cloud thank you for any assistance

On macOS, when I try to launch Lightroom after the update I get: “Adobe Lightroom.app” is damaged and can’t be opened. You should move it to the Trash. (see attached)   I've tried uninstalling and removing Lightroom preferences, then reinstalling, but get the same result. I submitted an Adobe LogCollector Tool file, so hopefully that helps.    I attempted to report it via Creative Cloud support, but the chat ended before I could reach an agent. Not a big deal for me since I mainly use Lightroom Classic, but posting here for awareness in case others run into the same issue.    

When working with version 8.4, I'll be instructed that further AI seetings need to be "updated" and to select the yellow update "AI Edit Status" button to properly render recent edits. When I click on the yellow button,  a blue "update" button then appears, selecting that button nothing ever happens, it doesn't work. 

I have several years worth of photos in LrC that are not in the cloud. I want to set up one folder to sync images from LrC so that I have them available in cloud for regular LR. That works. But when I sync, LrC is also trying to download ALL my photos in the cloud, 15k of them. I've gone through every collection in LrC and triple checked that sync is turned off. There is only one folder set to sync. And yet, LrC continues to download all my photos, and I cannot figure out how to get it to stop. Any ideas?

I have two very specific quesitons on using Lr and PS to process 32-bit images. 1. As I understood it, when I move three bracketed images to PS to do a 32-bit HDR merge, when I save an ?HDR merged photo,, PS is suppoosec to retiurn thart final image to Lr where it originated. In my case, I keep having to save it as a TIFF file on ny desktop and then drag that back into Lr. What am I missing?2. I mostly want to return the fikle to Lr for storage, but if I happen to make further changes to the photo,. is LR resetting the image in 16-bit or keeping it as a 32-bit? Thank you for any hlep.